Ratings based on 256 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
good locationPosted Nov 21, 2015
the room has no windows to open and the pool is not heated
for Otherby A verified traveler from Seattle, WA
Fun hotel in the heart of downtown - great poolPosted Sep 14, 2015
Pros: Pool, workout facilities
Location: Right in downtown- walking distance to boutique shopping, restaurants, and lots of fun bars.
Stayed at this hotel for a girls weekend. Was very nice- beautiful common areas and rooms. Workout facilities are very nice, and the pool is pretty amazing- very modern, nice loungers, drinks/food, and music all weekend. Highly recommend.
by A verified traveler
Excellent pool. No self-park= deal breaker.Posted Sep 7, 2015
Pros: Hotel design. Location. Pool.
Cons: Get self-park as an option for your guests. Do not assume everyone wants to deal with valet.
Location: Excellent location- was able to walk to some places.
The pool was the main reason I stayed at the W and it was excellent. They had no self-parking which will prevent me from ever staying there again. I needed to go in and out multiple times and it was a hassle having to call down, wait, deal with a ticket and get ones to have for a tip for the parking attendant. The room was great- the view was not so great for the high price. It was inconvenient to have to go down to the lobby when I needed to bring a guest up because you needed to use your key to access your floor. The entry way to the elevators is very constricted. There was a line of people filing out of the elevators when I first walked in and I had to come to a full stop and wait about 45 seconds before everyone cleared the small atrium. The room and general hotel design was excellent- some of the best I've seen.
for Getaway With Friendsby John
Posted Aug 26, 2015 on Hotels
for Couplesby Russell
Posted Aug 25, 2015 on Hotels
Had a great time. Room was clean and smelled fresh. Staff was very friendly. Would come back again.
for Everyoneby A verified traveler from Knoxville, TN
Swanky hotel in the heart of AustinPosted Aug 24, 2015
Pros: We loved the decor, the location for walking to places, and the bell staff.
Cons: Housekeeping could come earlier in the day. Front desk check-in could be quicker.
Location: The W is a close walk to the convention center, restaurants, and shopping.
We love to stay at W Hotels when we travel. This was a business trip and the stay was pleasant. The room was more than adequate. We were disappointed that there were NO drawers in the furniture in the room, so we had to improvise and stack things on the desk. The room was clean and the staff was pleasant. We would definitely choose this location on our next Austin business trip.
for Everyoneby A verified traveler from West Des Moines, IA
excellent locationPosted Aug 22, 2015
Easy walk to convention center. Comfy and quiet rooms-slept great! Close to restaurants and shopping. Juice bar and grocery store too! The Living Room is a great place to grab a drink and appetizer-lively social scene. Attentive staff with easy check in / check out. Pool also nice- a little short on chairs but a great place to spend the afternoon after an early flight. Bliss bath amenities make my heart happy!
for Familiesby Mara from Houston
Love the Austin WPosted Aug 5, 2015 on Hotels
The W was perfect. Staff was super friendly and helpful. Room was bright, clean and beds were super comfortable. Would stay here next time.
for Getaway With Friendsby Elizabeth from San Antonio, TX
So much fun!Posted Aug 4, 2015 on Hotels
Great stay! So much fun! Had a little bit of an issue with being charged too many times for valet. But I think they have it straightened out. Other than that....great place for a girls or boys weekend!
for Everyoneby A verified traveler from Fort Worth, Texas
I would stay again but not for the pool!Posted Aug 3, 2015
Pros: room and service
Cons: not letting a bunch of young adults that aren't staying at the hotel use the pool so that your guests cannot.
Location: Austin was so much fun! Too many things to list!
Room was great, service great, staff great, breakfast was very yummy ( brisket omelette! wow!) The only thing I did not like was that the pool was completely overrun by a MASSIVE amount of early to late 20 years olds. I am completely positive that these people were not staying at the hotel. It was like a huge pool party. The pool was literally standing room only. I was so shocked that I posted the pic on FB. And not one lounge chair to be had. I was looking forward to relaxing by the pool, having a drink and then taking a refreshing dip in the pool. NOT happening - which is unfortunate since I am the one that paid for a room. That part was a big bummer. Everything else about the hotel was outstanding and I loved our room.