Ratings based on 41 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
36% of guests recommend
3.2 Room cleanliness
2.9 Service & staff
2.8 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from C.

Wonderful staff!

Posted Aug 21, 2016
The staff was very helpful and friendly! I booked for my son and they were eager to help and went above the normal to answer my questions.
3 out of 5
by A verified traveler from Round Rock, TX

Quick easy and very cheap

Posted May 4, 2016 on Orbitz
Location: A good location near some restaurants (IHOP, Mexican restaurant and a bar & grill) and a gas station
The rooms seem more like a college dorm type of experience due to the small beds and layout, but was everything we needed and very cheap to stay
Comment from Hotel Management
Jun 22, 2016 by Heather, Hotel Management
Thank you for providing us with this useful feedback. We have shared your comments with the appropriate departments so that we can continue striving to create exceptional stays for future guests. Thank you again for staying with us and we look forward to welcoming you back.
3 out of 5
by Oscar

Posted Apr 22, 2016 on Hotels
Comment from Hotel Management
Apr 27, 2016 by Heather, Hotel Management
Thank you for taking time to share your experience with us. We hope you will consider staying with us again in the future.
1 out of 5
by A verified traveler from C

Made reservations and they change it

Posted Mar 21, 2016
Made my reservation a month brefore my trip showed up and they told us they only had one full bed and no more 2 bed rooms supposivly they called us when that was a false statement . Ruined things for me and my trip had to stay in a different city because all hotels were booked . BAD BAD BAD
Comment from Hotel Management
Mar 30, 2016 by Heather, Hotel Management
First I'd like to apologize that we did not have a room available for you. Thank you for taking the time to let us know how we can improve. We take all guest feedback very seriously and will address everything you've brought to our attention. We hope that you will reconsider staying with us again in the future.
2 out of 5
by Pepper from Travels around the country

Odd.

Posted Mar 20, 2016 on Hotels
We were not impressed. There was never anyone at the front desk. When we did get someone, she couldn't find our reservation that we had made a few weeks prior to arrival. She put both rooms in the name of our employee instead of ours. ZERO housekeeping the entire 8 days, and no one around for check out. The bed was too short for my hubby who is 6ft, and a double definitely is not wide enough for 2 normal sized people. Otherwise, the shower was hot, had great pressure and the best part of the 8 days there.
Comment from Hotel Management
Mar 30, 2016 by Heather, Hotel Management
We apologize for failing to provide you with a wonderful stay. We will be utilizing your feed back to work towards improving our location. Our goal is to provide our guest with an exceptional stay but it seems we have come up short. Thank you for your feedback and we wish you well on your future travels.
5 out of 5
by A verified traveler

Good, normal and clean.

Posted Mar 8, 2016 on Hotels
Everything was normal and good. Only downside was this website charged me close to $98 bug when I got there the hotel room $20 off so I still paid $98 jw what this website did with the rest? But the AC was amazing! The service was awesome. Next time I need a get away ik where I'm going. ;)
Comment from Hotel Management
Mar 16, 2016 by Heather, Hotel Management
Thank you for sharing your experience with us. We apologize for the misunderstanding and will be sure to look into what happened so it doesn't happen in the future. We are glad you experienced great service from our staff. We hope to welcome you back soon.
4 out of 5
by A verified traveler

Posted Feb 27, 2016 on Hotels
Comment from Hotel Management
Mar 16, 2016 by Heather, Hotel Management
Our goals keep us striving to provide affordable and simple extended stays to all of our guests. Thank you for your support and we can’t wait to have you stay with us again.
4 out of 5
by A verified traveler from Seattle

Good.

Posted Feb 23, 2016
Good. Quiet. Not expensive. Good. Quiet. Good. Quiet. Good. Quiet. Good. Quiet. Good. Quiet. Not expensive.
Comment from Hotel Management
Feb 26, 2016 by Heather, Hotel Management
We would like to thank you for the review and sharing your experience with us. Value Place strives to accommodate all of our guest and their needs and make their time with us enjoyable. Glad to hear we were able to do that for you.
4 out of 5
by Patricia

Posted Feb 21, 2016 on Hotels
Comment from Hotel Management
Feb 26, 2016 by Heather, Hotel Management
We are thrilled to hear you enjoyed your time with Value Place Austin (Round Rock). Thank you for the review. We hope to see you again soon.
1 out of 5
by A verified traveler from texas round rock

Bad

Posted Feb 9, 2016
TV didn't work,ac,bad customer service, maintenance man lied about me telling him about TV and ac ,ghetto
Comment from Hotel Management
Feb 27, 2016 by Heather, Hotel Management
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.