Ratings based on 182 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Canandaigua, NY
Easy on/off to the highway.Posted Jan 25, 2016
Pros: Right off 90... Easy on and off. Gas station right there. Great breakfast and sitting area. Indoor pool.
Cons: Room smell. Also, have a staffer in the front desk... not in the back. Every time we went to the desk, we had to say, "hello?" until someone showed.
Location: Not relevant to our stay
What I expected from a Hampton. Looked nice, good lobby, indoor pool, cookies at check-in, etc. Breakfast was really nice, neat, and tasty. Friendly staff. Our room was a king, but the view was blocked by the roof of the entrance. I mean completely blocked. The room and bath were very clean, but smelled of... something. My wife said vomit, but I thought I was some type of cleaner. It wasn't so offensive that we asked to move, but it hits you when you enter. After a few minutes we didn't notice it. That sounds gross, but it really was not worth the hassle of a move.
for Familiesby A verified traveler from Pennsylvania
Great HotelPosted Dec 16, 2015
Pros: Well kept and comfortable beds
Location: We were there for a party at a relative house so we did not do any sightseeing.
This was a great hotel, the front desk was very welcoming. I had forgotten to request a crib for my granddaughter and within 5 minutes they had delivered one to our room. The pool was very nice there was nice seating as I did not swim but watched husband and grandson. Room was very clean and beds very comfortable. Breakfast was good with lots of chooses. This was our second stay at this hotel and I would recommend it.
for Everyoneby A verified traveler
Posted Dec 10, 2015
Nice hotel. Stayed here on several occasions. Would stay again clean and comfortable
for Everyoneby A verified traveler from toronto
Clean roomsPosted Nov 11, 2015
Pros: Room was very clean and was well maintained
Cons: Attitude and service provided by the breakfast staff.
Location: The location was close to where I needed to be.
Clean room....no restaurant facilities...breakfast Offerings were limited and sparse...many breakfast items were empty and never refilled....when I spoke to the staff that was in charge of the breakfast of items that needed replenishing, they were rude and said "ok, thank you".....I felt they were rude and this may have had to due with the fact that I was a person of colour....there was no other people of colour at the hotel during my stay....the food staff really needs to learn about cultural sensitivity and what excellent customer service looks like....the reception staff were kind and very polite...doors on the rooms need something to prevent slamming, as a lot of slamming was heard from the other rooms on our floor and would keep us up at night or in the early mornings
for Familiesby Jane from Melbourne, FL
Posted Nov 7, 2015 on Hotels
The front desk personnel were very personable and accommodating.
for Everyoneby A verified traveler
easy to accessPosted Nov 2, 2015
Clean and quiet It was a good experience Our room was ready when we arrived. Breakfast was nice
for Familiesby Cheryl from Shelby NC
Best Trip EverPosted Oct 25, 2015 on Hotels
My sister and I came to visit family. We are from NC. Hampton Inn was so nice, food great, beds so comfortable. Staff was wonderful. They gave us each day we left to go on our trips a lunch bag filled with fruit, muffin, pastry, mints and water it was so nice. When we got back to hotel at night they had fresh baked cookies. This hotel was the Best would rate 5 star. Thank you so much for making our stay so comfortable
for Everyoneby A verified traveler from VA
Working for a week.Posted Oct 25, 2015
I stayed here for a week while teaching a course at Kent State Ashtabula and found it quite comfortable. Staff was very helpful and the place was very clean.
for Familiesby John from Indianapolis
AshtabulaPosted Oct 24, 2015 on Hotels
The stay was quite comfortable, but the construction along the interstate made the hotel more difficult to locate properly coming in from the east.
for Couplesby A verified traveler
Ashtabula HamptonPosted Oct 18, 2015 on Hotels
The staff was very helpful and friendly.