Ratings based on 699 Verified Reviews

4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Leicester UK

Great location

Posted Nov 22, 2017
This hotel is a perfect location for central Madrid One minute from Piaza Mayor and Puerta del Sol. The oldest hotel in Spain and it is comfortable and the staff very accommodating. The only downside there was a strange smell but not horrendous.
Comment from Hotel Management
Dec 5, 2017 by Patricia Alonso. front desk manager, Hotel Management
Dear Jamie, Thank you for staying with us at Petit Palace Posada del Peine and for sharing your experience with us. It is a pleasure that you have enjoyed our location, staff and services. We hope to see you again soon. Best regards
3 out of 5
by A verified traveler

Posted Oct 1, 2017
Good location. Not so clean. Missing shampoo, conditioners. No safe window to outside for fresh air.
Comment from Hotel Management
Nov 7, 2017 by Patricia Alonso, Hotel Management
Dear guest, thank you for staying at Petit Palace Posada del peine and for leaving your opinion about us. Unfortunately, we don´t have conditioners in our rooms but all of them have shampoo. I am so sorry for the inconveniences caused during your stay with us. Best regards
4 out of 5
by Maria

Posted Sep 11, 2017 on Hotels
Great location in a vibrant neighbourhood. Terrific access to markets and cafes with in easy walking distance. The hotel is small with smallish but comfortable rooms. In the bathroom, access to the shower was a little tight, but the shower was amazing.
Comment from Hotel Management
Sep 27, 2017 by David Chia, Hotel Management
Dear Maria, We are really glad you enjoyed your stay with us. In effect, our hotel is located in one of the most turistic places of Madrid, with many attractions,its ample selection of shops, restaurants and the best Museums. We are happy to know that we were able to make your stay enjoyable and that our hospitality and services reached your expectations. We hope to see you again soon in Petit Palace Plaza Mayor, Best Regards Carolina Cervera Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Darwin Australia

Nice hotel in central location

Posted Sep 5, 2017
Great position in the heart of Madrid walking distance to all major sights, attractions and dining options
Comment from Hotel Management
Sep 12, 2017 by Carolina, Hotel Management
Dear Dianne, Thank you for spending a few minutes in rating your stay at Petit Palace Posada del Peine. It is a pleasure to know that you had a great stay and it will be a pleasure to welcome you back next time you are coming to Madrid. Best regards, Carolina Cervera Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 24, 2017
Completely renovated, always clean, excellent location
Comment from Hotel Management
Sep 3, 2017 by Carolina, Hotel Management
Dear Guest, Thank you for spending a few minutes in rating your stay at Petit Palace Posada del Peine. It is a pleasure to know that you had a great stay and it will be a pleasure to welcome you back next time you are coming to Madrid. Best regards, Carolina Cervera Manager
5 out of 5
by Paul

Posted Aug 20, 2017 on Hotels
Comment from Hotel Management
Sep 4, 2017 by David Chia, Hotel Management
Dear Paul, Thank you for choosing us as our hotel of stay in Madrid and for spending a few minutes in rating your stay. It will be a pleasure to see you back in our Petit Palace Posada del Peine. Best regards, Carolina Cervera Manager
5 out of 5
by A verified traveler

Excellent location

Posted Aug 19, 2017 on Hotels
The location is beyond excellent in Madrid. The breakfast was sufficient and delicious. WiFi was great. However, it is not a big hotel and I found receptionists not very friendly I still recommend this place 100%.
Comment from Hotel Management
Sep 4, 2017 by David Chia, Hotel Management
Dear Guest, Thank you for spending a few minutes in rating your stay at Petit Palace Posada del Peine. It is a pleasure to know that you had a great stay and it will be a pleasure to welcome you back next time you are coming to Madrid. Best regards, Carolina Cervera Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from new york, ny

Amazing Hotel!!

Posted Aug 18, 2017
I loved this hotel! It is in a great location, walking distance to major destinations and the metro. The rooms were bright and sunny and my room had 3 beautiful balconies. The room was clean, the staff was friendly. I had a great time here I couldn't ask for anything better. When I return to Madrid I will stay at this hotel again!!
Comment from Hotel Management
Sep 2, 2017 by Carolina, Hotel Management
Dear Melissa, Thank you for choosing Petit Palace Posada del Peine Hotel to stay in Madrid, and thank you for your kind comments about our great location and while we are pleased to read your positive comments about our helpful staff,location and rooms. . We are happy to know that we meet your expectations. Without doubt, our guest’s satisfaction is our objective. We hope to see you again soon. Best regards, Carolina Cervera Manager
5 out of 5
by Max

Posted Aug 13, 2017 on Hotels
Comment from Hotel Management
Sep 2, 2017 by David Chia, Hotel Management
Dear Max, Thank you for spending a few minutes in rating your stay with us. It is a pleasure to know that you had a great stay and it will be a pleasure to welcome you back next time you are coming to Madrid. Best regards, Carolina Cervera Manager
5 out of 5
by A verified traveler

Posted Aug 9, 2017 on Hotels
Comment from Hotel Management
Sep 2, 2017 by David Chia, Hotel Management
Dear Guest, Thank you for your comment. We are glad to know that you had a good stay with us and that our services met your expectations. We hope to see you again soon. Best regards, Carolina Cervera Manager