Ratings based on 189 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient centrical location

Posted Nov 13, 2017
Walking distance to the cathedral and in front of the royal palace
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted Nov 6, 2017
Great location close to all amenities and travel options
Comment from Hotel Management
Nov 9, 2017 by Francisco, Hotel Management
Many thanks Milan for choosing again our apartments for your stay in the capital and for your review! It is an honour to welcome you, and we hope that your next stay here will be soon! Kindest regards on behalf of all the WooTravelling team!
4 out of 5
Recommended
for Everyone
by A verified traveler from Cardiff

Very good location, next to royal palace.

Posted Nov 4, 2017
Pros: Location
Cons: Lick of paint to hide some black marks on the walls..!!
Location: Opposite palace. Very near shops, restaurants, bars, all major attractions. Ideal location.
Enjoyed every minute of our visit to Madrid. The city is amazing with so much to do.
Comment from Hotel Management
Nov 9, 2017 by Francisco, Hotel Management
Thank you so much Ruth for trust in WooTravelling and for taking the time to write this nice review. We are delighted to know that you enjoyed your apartment and the location. We hope that you will come back soon as we would be honored to welcome you again. This is your home! Warm regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Essex UK

Posted Nov 4, 2017
Pros: It's location
Cons: Housekeeping every two days
Location: Very good location within easy reach of all tourist sites.
Staff excellent though only had experience of them at check in. Was not explained that during a 4 night stay there would not be any housekeeping did not find card saying towels changed and toiletries supplied on asking. Had read previously that noise was not a prorlem but we were on first floor with 6 lines of traffic outside and noise was constant even with blind Down. Apartment was spacious. It was central and within easy walking distance of everything Metro was nearby and bus stop outside. Overall a pleasant stay.
Comment from Hotel Management
Nov 9, 2017 by Francisco , Hotel Management
Dear Tina Many thanks for your amazing words about our establishment. Regarding the cleaning, we don't clean everyday as we are apartment so due to the characteristics of our accommodation we offer a free cleaning just in long stays. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic location

Posted Nov 2, 2017
Super central apartment with all the amenities you need. Very clean. Right next to palace and plaza España
Comment from Hotel Management
Nov 2, 2017 by Francisco, Hotel Management
Dear guest, many thanks for choosing Plaza de Oriente Homtels. We are so glad to know that you enjoyed the apartment equipment and the localization. We hope you had a wonderful experience in the capital and that you will come back soon. Kindest regards from Madrid!
5 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Nice hotel in Madrid.

Posted Oct 22, 2017
Pros: The location is perfect. You can go pretty much anywhere taking the subway or bus.
Location: The hotel is right across the Sabatini Gardens and Royal Palace. You can also walk to Plaza Mayor. It takes like 15 minutes to get there.
This hotel has anything you need. It is close to two subway stations. Plaza de España and Principe Pio. Both of them are within walking distance. There's a bus stop right outside the hotel. The staff is very helpful and friendly. The neighborhood seems quiet enough. There's a grocery store and a mall by Principe Pio subway station. There's also a grocery store right across Principe Pio subway station. Everything was okay. The wifi is a little slow but still works okay.
Comment from Hotel Management
Oct 26, 2017 by Francisco, Hotel Management
Dear Silvia many thanks for choosing our homtel for you stay in Madrid and for taking the time to share your recent experience. We are so glad to know that you enjoyed the apartment equipment and the localization. Thank you also for your kind comment regarding our front office staff and the recommendation. We hope you had a wonderful experience in our loved city and that you will come back soon. Kindest regards from Madrid!
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Nice hotel in center Madrid

Posted Oct 22, 2017
Pros: Very helpful staffs. Check-in and check-out were painless.
Great home-feel hotel. THey don't do daily cleaning of your room unless you stay for 5 or more days though.
Comment from Hotel Management
Oct 25, 2017 by Francisco, Hotel Management
Thank you so much Solomon for trusting in our homtel and for taking the time to write such an awesome review. We are delighted to know that you enjoyed your apartment and the location. Thank you also for your kind words regarding the staff! We would be honored to welcome you again. Kindest regards from the capital!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location apartment

Posted Oct 22, 2017
The location of woo is close to three different metro lines and to a shopping mall with a supermarket in it.
Comment from Hotel Management
Oct 25, 2017 by Francisco, Hotel Management
Thank you very much Jonathan for the trust you entered in our Homtel and for taking the time to write this review. We look forward to welcome you back in the future. Kindest regards from the capital!
5 out of 5
Recommended
for Everyone
by A verified traveler from Nottingham

Great place for a comfortable city break

Posted Oct 21, 2017
We found this hotel like a home from home. The room was very comfortable and well fitted with appliances including a washing machine, dishwasher, hob, microwave and air conditioning. The bathroom had both a bath and overbath shower. Bed was very comfortable. We had a first floor room facing the main road. Despite this we were not disturbed by noise. The location is also very good. Only 5 minutes walk from Grand Via and Principe Pio shopping centres and other attractions such as the palace. The metro station Plaza D'Espagne is also very close giving easy access to the rest of the city. If you prefer a bus there are numerous buses stopping right outside the door. All in all we found this a perfect place for a city break and will definitely return if we come back to Madrid.
Comment from Hotel Management
Oct 25, 2017 by Francisco , Hotel Management
Dear Westie all the team would like to thank you for writing this kind review and sharing your recent experience. As you wrote, we aim at giving a “home feeling” to our guests. We are delighted to read that that’s what you actually felt. We are looking forward to welcome you again in the future. Kind regards!
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Well located comfortable apart-hotel

Posted Oct 18, 2017
We stayed in the two bed apartment with our family of four. There was plenty of space and the apartment well equipped. Good location with metro stops nearby, short walk to shops and plenty of restaurants nearby. Staff were very helpful and quick to respond. We would stay again.
Comment from Hotel Management
Oct 24, 2017 by Francisco, Hotel Management
Dear Chris Many thanks for taking a moment in order to value us, also we are really thankful about this amazing words. We would like to welcome you very soon Regards