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Reviews of Juma Amazon Lodge

3 out of 5
Juma Amazon Lodge
Margem Esquerda Do Rio Juma, Autazes, AM

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 24 reviews" "
Rating 8 - Good. 7 out of 24 reviews" "
Rating 6 - Okay. 2 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Frantsiska, North York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful experience. Staff are friendly and very helpful
Stayed 3 nights in Sep 2023
Response from Juma Amazon Lodge team on Oct 27, 2023
We are happy that you enjoyed the experience.Thank you very much for your feedback, it is very important to us. We hope to welcome you again.

2/10 Terrible

Victoria

Disliked: Staff & service
Stayed 4 nights in Mar 2023
Response from Juliana Cruz on Apr 20, 2023
Hello Ms Victoria.Can you tell me what happened?Thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food terrible if veggie. Place is amazing . Staff excellent. Fab experience
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Good access to the rain forest
Quite a basic lodge with rather a casuial attitude to customer care. The rooms are clean and fairly spartan with somewhat old sanitaryware. The view out onto the water from our room was beautiful and serene, until the motors of the lodge's boats started up early in the morning. Our guide was personable. Initially, he tended to show his true depth of knowledge when he was asked questions. As he got to know us, he responded to our specific interests. We were only there for one night, and the guide made sure that we did as much as we could during that time, so we were busy for the whole time, which suited us very well. He also took our individual needs into account, and when he discovered that we were interested in birds he cut short our fishing trip, with our agreement, and took us to a roosting site where thousands of birds were returning home at dusk. This really was a fascinating and beautiful experience. Food was, again, quite basic with a buffet for meals. Unfortunately the dishes had no information on them about their contents and so it was difficult for a vegetarian to make safe choices without the help of a guide. This would be an easy thing to correct. We did not know who to contact with problems and when, at night, we discovered that we had only one sheet on the bed, it was left to the cleaning staff to interpret our sign language (we don't speak the language) so it took a long time to resolve what should have been a simple problem.

10/10 Excellent

Charles Polanski, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities and food.
Great facilities and food. Disappointed by the lack of wildlife spotted during time on various trips. Perhaps this was due to the high water season.

10/10 Excellent

B. Dillon, Va. Beach, Va.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazon Jungle
It was quite an experience living the Amazon Jungle for 4 days. We enjoyed the parrots, monkeys, caimans (crocodiles) and piranha fishing. We would definitely return if given another opportunity.

8/10 Good

Ian, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco Lodge truly in the Amazon flooded forest
Juma Lodge is not on the Amazon but about 2 to 3 hours south east, deep in the flooded rainforest. When we were there the waters were high making dry land a premium. Access from Manaus requires several road-boat transfers so do not expect some of the usual 5 star hotel marbled floors etc - instead be satisfied with pink dolphin gliding past as you lay in your hammock of your very private over-the-water room/building. Rooms are insect proof and cooled with fans - all adequate for May while we were there - and the best lakeside rooms are very private (no other building in site) and accessed longish walk-ways above the water. We had all the necessary facilities in the bed and bathroom and a private deck. The food is very good, ranking with the best we had in our stay in several major city hotels in Brazil and with a strong emphasis on local ingredients and cooking styles. The lodge still has some things to improve to maintain the highest eco standards but they are being put in place (e.g. solar power is replacing a generator etc) On arrival you are linked with a guide who will lead a group of 5 to 12 guests during their stay on a schedule determined as being the most suitable for the groups, their length of stay etc. We realised that some flexibility can be arranged by swapping between guides for particular activities.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juma Lodgw
The stay was great! I had no complaints and the people were great. Contrary to some other reviews, my group found the food to be great as well.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Ron, Elk Grove, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an experience!!!!!!
Did know what we were getting into. Did read reviews from past guest, and decided to go to Juma Lodge. GLAD we went!!!! Assume settings. Polite staff. Meals are served at a set time. Guest and staff eat together, which we enjoyed. Were able to learn about the Amazon from people who were from there. Meals are tasty, and plenty to eat. There is no menu, what the cooks have prepared, is what there is. We don't have trouble eating what's presented to us, so we had no troubles. Tours were great. There was always something to do. Would recommend Juma Lodge to any one who's wants to learn about the Amazon. The boat rides is great. The van ride was interesting, in that you turn down this dirt road, and you have no idea where they are taking you. But, at the end of the road, is another boat. Everyone is polite, and are willing to make sure you are comfortable. If you are looking for a great experience, this is IT!!!!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Experience
Everything about Juma Lodge was wonderful, from the time I was picked up in Manaus to the time I was delivered not just to the airport, but to the entrance to the security screening area at the airport. The service was outstanding - everyone went above and beyond to ensure that I had an outstanding and safe experience. My guide, Clemilton, was amazing and knew everything about the Amazon and could explain it all in perfect English (and numerous other language). The food was terrific (and they happily accommodated my vegan diet). The cabins and common grounds of the lodge were clean, comfortable, and beautiful. The location is spectacular. I highly recommend Juma Lodge!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazon Forest Experience
This was a wonderful place to spend a few days in the Amazon. The lodge was reached from Manaus by a boat ride, then a van ride, and then a second boat ride. Total trip time of about three hours. The transfers were handled well with minimum waits. Once at the lodge the guest room and public areas were comfortable and clean. The meals were buffet style with good selection and variety. The staff was great, and tried to make sure the visit was memorable. We were concerned about the lack of air conditioning, but had no problems sleeping. The activities provided exposure to many facets of life in the Amazon. I can recommend the Juma lodge to anyone who can handle stairs and walking. A nice place.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome to the jungle!
I highly recommend Juma Lodge. The staff is knowledgeable and caring. The room was not luxurious (didn't expect it to be) but it was comfortable. Cobra was our guide and he was GREAT. We bonded with the guests at our table and will be in touch after Juma Lodge, even though we live in diferent countries (US/Great Britain). I have only two recommendations: 1. They do not provide shampoo and I think they should. 2. They water down the fruit juices (probably two parts water/one part juice) and should not, or at least not to this extent. Loved the piranha fishing, jungle walk, cayman hunt, and the monkeys. It was all great fun.

10/10 Excellent

penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

8/10 Good

Antonio C R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boas memórias da floresta
Excelente localização na floresta com bons tours da região. Conseguimos uma noite dormindo na floresta, o que foi um diferencial. Comida boa , staff muito simpáticos , e o guia muito bom. Pecou por falta de organização - os tours poderiam ser mais bem programados, algumas viagens eram para o mesmo local, fazenda cabocla poderia ser bem melhor - e viu-se muita falta de manutenção e serviço - sem internet o tempo todo e não nos avisaram antes, não conseguiram consertar a água quente em 3 dias, atraso de 1 hora no ônibus de ligação. Falta gestão .
Stayed 4 nights in Dec 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
experiemcia imersiva na selva
hotel de selva rustico com vista espectacular que permite uma experiência imersiva. Entrega o que propoe.
Stayed 2 nights in Dec 2021

10/10 Excellent

Andre

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Tudo Excelente! Acomodações, refeições passeios! O ponto forte são os funcionários sempre muito receptivos! Experiencia incrível. Acredito que seja o melhor hotel selva da Amazônia.
Stayed 4 nights in Sep 2021

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pitoresco, incrível!
Maravilhoso! Ótima experiência, ótimos passeios. A equipe toda é muito atenciosa e bem treinada. Recomendo e espero voltar!

10/10 Excellent

Marcelo, Lisboa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito para visita a Amazonia
O Hotel é perfeito para visitar a floresta Amazónica. A localização é perfeita e quase sem mosquitos, os mergulhos no rio são a melhor parte. Todo o pessoal é muito prestável. As visitas incluídas são muito boas e mantiveram-nos ocupados durante a nossa estadia.

8/10 Good

Marilia, Recife

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência muito boa na Amazônia. Sim é caro, como ainda não tive oportunidade de conhecer outros hotéis de selva não posso dizer se o preço do Juma realmente se justifica comparado ao das demais opções. Tem energia solar e tratamento de esgoto, ser sustentável não deveria ser tão caro não é? Por ser mais distante dos centros urbanos e a arquitetura de palafitas nos dá a sensação de maior integração com a natureza.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

haku49, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適なジャングルロッジ
快適なジャングルロッジ。アマゾンのジャングルロッジに期待していたものは満たされた。雰囲気のある水辺のバンガローのバルコニーでハンモックに揺られていると、浮世を忘れる。アクティビティも大変良かった。雨の日はロッジ内で過ごすしかないので、本を持って行ってください。