Ratings based on 856 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Brooklyn ny

run down old poor service manager is nasty

Posted Dec 14, 2017
a/c loud and grinding kept us up all night rooms have musty smell water smells bad maid service poor at checkout I was asked how my room was when I said that there many issues she responded this way:would you like a paper bill or have it emailed? what a poor experience!
4 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala

Nice hotel close to Aventura Mall and restaurants

Posted Dec 11, 2017
Pros: Location and staff atitude
Cons: Elevators and bathrooms
Location: The Aventura Mall, a really large mall . There are several good restaurants in the area
Almost everything good. The elevators need an upgrade the bathrooms need a review. The rest very good.
Comment from Hotel Management
Dec 11, 2017 by Minter Bailey, Hotel Management
Thank you for staying with us. We appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Nice Hotel, close to shopping areas

Posted Dec 6, 2017
I didn’t like the fact that they charge you $20.00 for parking, come it is not down town Miami.
Comment from Hotel Management
Dec 9, 2017 by Minter Bailey , Hotel Management
Thank you for staying with us. We appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Dec 2, 2017
Pros: All of the hotel workers wre great.
We had a great 2 day trip at The Courtyard Marriott Hotel nr the Aventura Mall. The Bistro treated us especially well when we had our breakfasts. The front desk was also very nice to us especially Fannie. Thank you.
Comment from Hotel Management
Dec 2, 2017 by Minter Bailey, Hotel Management
Thank you so much for your feedback! We are glad you had a great stay with us. We hope you will stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2017
Pros: The grad and go restaurant items
Cons: See comment above about air conditioner
Wish something could be done about the noise generated by the air conditioner. And, it is hard to regulate for a comfortable temperature.
Comment from Hotel Management
Dec 2, 2017 by Minter Bailey, Hotel Management
Thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Great atmosphere!

Posted Nov 26, 2017
The room was clean and comfortable, up to date finishes and with all included necessities. The lobby was nice and lively with a full bar-restaurant and extra seating for guests to chill and hang out.
Comment from Hotel Management
Nov 27, 2017 by Minter Bailey, Hotel Management
Thank you for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler from Miami

Questionable

Posted Nov 19, 2017
Had some issues with my room which caused me to leave in evening amd not come back to am as they were “fully booked” In addition to that bathrub looked “grungy and dated” they tried smacking me with a scam parking fee in an open parking lot of which they dont valet so what is the charge for? Self park? Room was listed on all sites for 149 but they were quoting 269 a night.. ridiculous for a business hotel in aventura florida, its just about the cash forcthis hotel , which is fine but not worth the price. Would be a fair experience for 119.00 a night, anything more youre getting robbed.
Comment from Hotel Management
Nov 29, 2017 by Minter Bailey, Hotel Management
Thank you for your feedback. We apologize for the inconvenience during your stay.
2 out of 5
by A verified traveler from Orlando

Charge of $20 for parking because I get the room

Posted Nov 18, 2017
Really? This is a joke I am sure. This is a new method of “Hook & Switch”
Comment from Hotel Management
Dec 1, 2017 by Minter Bailey, Hotel Management
Thank you for your feedback. We apologized for the inconvenience with the parking fee. We hope you will stay with us again. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Caribbean

REALLY GREAT SERVICE

Posted Nov 12, 2017
I arrived much earlier than check in, but was given a room right away, room was really spacious and comfortable, and clean...was also given a later check out. Also close to a lot of shopping and appreciated the shuttle to Aventura Mall..pity it does not run later, but all in all really great experience
Comment from Hotel Management
Nov 29, 2017 by Minter Bailey, Hotel Management
Thank you for your feedback. We enjoyed having you as our guest.
4 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque NM

Courtyard Marriott Aventura Mall

Posted Nov 7, 2017
Pros: Great Area close to beaches and shopping centers.
Cons: nothing
Well when we first arrived room wasn't ready waited 2 hours . How ever they have a small pub there, where we were greeted and treated with so much kind staff. Also were upgraded to a suite for our room. This was a very comfortable room. Nice area pool and great food. Would recommend to anyone.
Comment from Hotel Management
Nov 29, 2017 by Minter Bailey, Hotel Management
Thank you for staying with us. We appreciate your feedback.