Ratings based on 1,032 Verified Reviews

4.5 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

turnberry fall 2017

Posted Nov 28, 2017
Understandably not up to its usual level as facilities are under renovation. The noise of construction wakes you u in the morning. I have been here before- the end product will be great but the growing pains deserve deep discount
Comment from Hotel Management
Dec 1, 2017 by Turnberry Isle Miami, Hotel Management
Hi Michael, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences experienced. We have shared your feedback with the appropriate hotel team and are working on making improvements.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Nov 19, 2017
Nice hotel. It’s being renovated right now but the construction is managed well so it doesn’t disrupt the guests.
Comment from Hotel Management
Nov 29, 2017 by Turnberry Isle Miami, Hotel Management
Hi Kimani, Thank you for your feedback. We hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Favorite

Posted Nov 14, 2017
It is my favorite hotel and also uf you like to Play Golf it is perfect , the kids love there 2 pools and the laze rever
Comment from Hotel Management
Nov 29, 2017 by Turnberry Isle Miami, Hotel Management
Hi Edgar, Thank you for your feedback, we hope to see you again.
4 out of 5
by Natalie

Nice, but pricey

Posted Oct 24, 2017 on Hotels
Hotel is beautiful and the staff was impressive. They could not have been nicer or more accommodating. The room was great-spacious and comfortable with nice products, robes and all that stuff. Unfortunately, there was a lot of construction going on, and not only did the Internet go out but we were woken up early in the morning by so much noise!! My only other complaint was the food and beverage prices- over the top for average fare. I don't mind paying extra for something special ..but come on..
5 out of 5
by Rebecka

Bad start lovely ending

Posted Oct 18, 2017 on Hotels
Hotels.com gave me and my boyfriend a horrible room at a different hotel but then relocated us to the Turnberry Isle after we complained. We had a horrible start to his birthday weekend but the staff at the Turnberry made it all better. They were so nice and welcoming. They helped us with our every need. The hotel itself was so beautiful. It was a perfect save.
Comment from Hotel Management
Nov 29, 2017
Hi Rebecka, Thank you so much for your feedback. We're so glad you and your boyfriend had a great time. Hope to see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from baltimore md

Posted Oct 9, 2017
Pros: clean...great staff
Cons: 11 am checkout doesn't work for me
very nice stay but 11. am checkout on Sunday doesn't work for me.
Comment from Hotel Management
Nov 29, 2017 by Turnberry Isle Miami, Hotel Management
Hi Barry, Thank you for your feedback. 11am checkout is standard at hotels. Next time please request early checkout during checkin. We hope to see you soon.
1 out of 5
by A verified traveler

Poor Hotel

Posted Sep 10, 2017
Very disappointed expectations. No comments . Don't waste your time trying this Hotel, the only Positive experience will be at their open to public Steak Restaurant inside this Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 7, 2017
Nice hotel, convenient location. Beautiful architecture
5 out of 5
by A verified traveler

amazing hotel for honeymooners.especially the pool

Posted Sep 6, 2017 on Hotels
5 out of 5
by guy

This traveler left a rating score only Posted Sep 6, 2017 on Hotels