Ratings based on 686 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from mexico d.f.
Muy centricoPosted Aug 6, 2015
Pros: La limpieza y lo servicial que son toda la gente,muy atentos
Cons: Incluir en valet en el precio de la habitacion o bien bajar la tarifa de parking x q esta muy cara
La parte de valet demasiado cara pa dejar el coche a dormir. Y tambn tuve un problema con la q hace el cuarto pero me lo pagaron a la brevedad,solo q pa la otra,tiene q avisar la mucama de los accidentes q suceden dentro de las habitaciones. En general volveria con gusto,solo q mi cuarto sea en un piso mas alto y con vista a la piscina
for Everyoneby A verified traveler
es muy buen hotelPosted Jul 27, 2015
El hotel es excelente con todo lo que se puede desear, pero al parecer la empresa operadora esta mezclando acciones del club de golf con los clientes del hotel, lo que demerita el servicio por la gran cantidad de gente los fines de semana
for Everyoneby A verified traveler from Toronto Ontario
Best hotel and location!Posted Jul 26, 2015
This is the second time I have stayed at the Turnberry and I love it. I hope to spend many more vacations there.
by A verified traveler from Peru
"Private beach" ... Not!Posted Jul 10, 2015
During our stay we found out - from the shuttle Van driver(!!!)... That the beach club would be closing the next day - July 1 - and the beach alternative was far inferior to the one that is on all the brochures/web sites, etc... At ANY point, from booking, to confirmation of booking, to check in (where we were courteously given a heads up about a wedding taking place on property that evening), not a single member of staff other than the shuttle driver thought it important to mention the change of one of Turnberry's major attractions! Just brutal corporate communications work, folks, just brutal.
for Everyoneby A verified traveler from miami
Nice rooms and poolsPosted Jul 6, 2015
Well our card had an issue so we needed to pay cash and the front desk rep asked who was the drug dealer. Then at the restaurant we were looking at the menu and the girl suggested a burger that was not on a menu that was only 19.99. Overall the hotel is beautiful and comfortable but the people are stuck up and some rude.
for Everyoneby A verified traveler from Frankfurt
Immer TOPPosted Jun 20, 2015
Ich fliege seit 25 Jahren nach Miami und war jetzt im dritten Jahr in Folge im Turnberry... Sehr sympathisch: Man erinnert sich an mich; vom Concierge bis zum Barmann. Nicht nur oberflächig, sondern auch an persönlichen Details vom Vorjahr. Freue mich schon auf's nächste Jahr!
for Everyoneby A verified traveler from Miami, FL
Fantastic Service, beautiful hotel....Posted Jun 8, 2015
Pros: location, cleanliness, spa, pool area
Cons: the room service was overpriced and the french onion soup, not so good.
Location: Aventura Mall is across the street, the beach is two minutes away, there are tons of restaurants and shops close by. Great location.
From the moment I booked to the time we drove away, everything was amazing. Staff goes above and beyond to make your stay great.
for Everyoneby A verified traveler from miami florida
Excelent hotelPosted May 25, 2015
The hotel is beautiful, the staff is so nice and the restaurant excellent food I can recommend to everybody
for Familiesby Tomaz from Sao Paulo
ExcelentePosted May 24, 2015 on Hotels
Excelente hotel. Superou as expectativas. Serviço de primeira, comida excelente. voltarei mais vezes com certeza.
for Everyoneby A verified traveler
Beautiful golf course and waterfall viewsPosted May 4, 2015
Pros: Large Bedroom and bathroom, 2 beautiful golf courses, golf course and waterfall views from room, adult only pool.
Cons: Service; staff should pay more attention to customers
Location: The Aventura mall is less than a 10 minute easy walk for shopping and restaurants. Other restaurants a ten minute drive away.
The bedroom and bathroom very large, pleasing decor, lovely views of waterfall and golf course. Staff however were polite but not personable; in need of training to work in a high end resort across the board. A great many of them visible but not paying particular attention to guests. Corsair coffee shop by Scott Conant disappointing - menu not particularly inspiring and service consisted of a lot of staff to-ing and fro-ing yet getting one to notice you might like a second drink proved difficult on more than one occasion. Salt on table is large crystals of Kosher or Sea Salt which doesn't easily melt on top of food that's already cooked and no spoon to use with it so every customer's fingers go in the pot. Great golf courses. Food and service at Bourbon Steak excellent if slightly expensive. Valet parking makes it tedious to come and go without prior planning since you have to call ahead for your car or wait 10 minutes or so at the entrance if you don't.