Location was very good, close to bus stations and tram stations (but not too far to walk into town). My room mostly clean however the bathroom was a little grimy in certain places and the lamps and tables had lots of hairs on them (almost like beard trimmings). Nothing I couldn't live with because the room itself was very nice!
Service was good and attentive, however my key card for my room didn't work a few times and I had to go to reception to get it changed (nothing too bad) and also I booked a taxi via the hotel to take me to the train station. The taxi never came and the hotel just asked me "well you can take the metro?" "why do you want a taxi?" I don't understand why the questions are relevant, I can appreciate that the taxi not coming wasn't the fault of the hotel though. By the time they offered to call me a new taxi it would've been too late, so I missed my train, unfortunately.
It's honestly not the worst thing in the world, and it doesn't change my mind of the hotel, it was a lovely place, with a great location for a nice price. Just book a taxi yourself!