Ratings based on 635 Verified Reviews

4.6 out of 5
92% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Athens

Centrally located Hotel requiring refurbishment

Posted Nov 13, 2017
Pros: The location and the particularly comfortable beds.
Cons: All Public areas of the Hotel
Location: Excellent location for shopping and visiting the nearby Sablon area with many nice restaurants.
The Hotel is very centrally located, convenient for shopping and sightseeing in the center of Brussels. Our room was very good with particularly comfortable bed. Most common areas of the hotel, however, need refurbishment. The advertised over-the-counter prices are rather high.
5 out of 5
Recommended
for Everyone
by A verified traveler from calgary alberta canada

Fantastic hotel

Posted Oct 31, 2017
If u are going to Brussels this should be your hotel of choice. Absolutely fantastic staff from amazing check ( Isabelle ) to fantastic bartnenders that will build u any amazing cocktail. You will feel comfortable right from the moment u walk in with friendly smiles and pretty much your language of choice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Sep 29, 2017
Good location, clean and staff were helpfu. Rooms are well designed, generaly well recommended l
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2017
One of tne best Hotels I've ever stayed at. No negatives. Like being on 5th Ave in NY. Walking distance to sights not that far
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 17, 2017 on Hotels
4 out of 5
by A verified traveler

Courteous staff and nice location

Posted Aug 13, 2017 on Hotels
Overall the experience was good, but the room seems small for Sofitel hotel rooms. Other than that, everything else was good.
3 out of 5
Recommended
for Everyone
by A verified traveler

City Hotel good location

Posted Jul 1, 2017
Good but not great Hotel. Poor bed. Poor Gym. No Spa. One restaurant only. Good but limited breakfast.
5 out of 5
by Jennifer

This traveler left a rating score only Posted Jun 15, 2017 on Hotels
5 out of 5
by Mark

Fantastic hotel in Brussels!

Posted May 23, 2017 on Hotels
Amazing hotel, amazing weekend and the customer service was outstanding!
5 out of 5
by A verified traveler

Great stay

Posted May 22, 2017 on Hotels
Wonderful stay and great location. 20min walk to key areas. Super early check in, very accommodating.