Ratings based on 273 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from london

One of the best

Posted Sep 18, 2017
I have travel many countries stay many different Luxury hotels but le chatelaine has some speciality which others hasn't turely beautiful hotel I always stay le Chatlain when ever I visit to Brussels the best Excellent breakfast too
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Ac wasn't working in the room. It's was extremely stuffy and hot without the ac. They tried fixing it few times with no results. Staff is overly nice and considerate, room service food is decent but the breakfast for 30 euros is too expensive for what it is. Location is very good and the room sizes are pretty decent too.
5 out of 5
Recommended
for Everyone
by A verified traveler from Turek

Excellent

Posted Sep 6, 2017
We were there for my niece's wedding and our experience was Wonderful! The hotel was just Great to us all.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Luxury hotel and good value

Posted Jul 27, 2017
This is a very nice hotel with excellent and super friendly staff located in the French part of the city surrounded by excellent restaurants and even a bit of night/social life just a short walk away along rue du Page and Place du Chatelain.
Comment from Hotel Management
Aug 1, 2017 by Sarah M. The Châtelain Brussels Hotel’s team, Hotel Management
Dear guest, Thank you for taking the time to share your experience. We are delighted to hear that you had a pleasant stay at our hotel and that you have enjoyed our team’s hospitality, as well as our location. I will share your feedback with the whole team and we will be glad to welcome you again at Le Châtelain. Best regards, Sarah M. The Châtelain Brussels Hotel’s team
5 out of 5
Recommended
for Everyone
by A verified traveler from Norfolk

Good location. quiet, lovely breakfast, comfy beds

Posted Jul 17, 2017
Location: Good location. 15 mins walk to centre. 5 mins walk to Louise Metro to go to centre and tram is virtually outside
Hotel staff couldn't have been nicer. Great hotel, would recommend. We had 3 superior rooms (which are their lowest grade) and they were all really well appointed, clean and comfortable.
Comment from Hotel Management
Jul 17, 2017 by Sarah M. The Châtelain Brussels Hotel’s team, Hotel Management
Dear guest, It’s such a pleasure to hear that your last stay at the Chatelain Brussels Hotel was to your entire satisfaction. We will share your compliments with our collaborators who are working to make your stay as pleasant as possible. We hope that the Chatelain will stay your preferred location for future visits in Brussels. Best regards, Sarah M. The Châtelain Brussels Hotel’s team
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 26, 2017
Having printed info about hotel would be better then only on-screen.
5 out of 5
by A verified traveler

Posted Jun 22, 2017 on Hotels
Comment from Hotel Management
Aug 1, 2017 by Victor Camhis, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Great, Quiet Hotel Near Avenue Louise

Posted Jun 20, 2017 on Hotels
This is a very nice, quiet hotel close to Avenue Louise that caters mostly to business clients rather than tourists. The service was excellent, and my room very quiet (a critical item for me as a light sleeper). The only downside is the transportation is not as good as staying at Grand Place (taxis from/to airport rather than train). There is an Irish pub just a block away, and a tram station close by. I will probably stay again for my next trip as Grand Place is too crowded/hard to get into during tourist season.
Comment from Hotel Management
Jul 12, 2017 by Victor Camhis, Hotel Management
Dear guest, It's such a pleasure to hear that your last stay at the Chatelain Brussels Hotel was to your entire satisfaction. We are happy to hear that we will have the chance to welcome you at our hotel again. Best regards, Sarah M. The Chatelain Brussels Hotel's team
4 out of 5
by Peter

Posted Apr 30, 2017 on Hotels
Comment from Hotel Management
May 26, 2017 by Victor Camhis, Hotel Management
Dear Peter, Thank you for taking the time to share your experience. It is a pleasure to hear that you have been pleased with your stay at Le Chatelain Hotel We hope to have the chance to welcome you at our hotel again in the near future. Best regards, Alexandre G. The Chatelain Brussels Hotel's team
4 out of 5
by JOSHUA

Good with reservations

Posted Apr 11, 2017 on Hotels
It is cozy, well situated. The fitness/ gym area is not top notch, but ok. Nice view from the roof! I don't understand why you have to pay for the sauna. That seems a bit....
Comment from Hotel Management
May 26, 2017 by Victor Camhis, Hotel Management
Dear Joshua, Thank you very much for your kind comment concerning your recent stay at Le Chatelain Hotel. We hope to have the chance to welcome you at our hotel again in the near future. Best regards, Alexandre G. The Chatelain Brussels Hotel