Superior Studio (Rue Berckmans n°19 -1060 Saint-Gilles) | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
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Reviews of Residence Agenda

3 out of 5
Residence Agenda
Rue de Florence 6, Brussels

Reviews

8.2

Very Good

Rating 10 - Excellent. 17 out of 38 reviews" "
Rating 8 - Good. 13 out of 38 reviews" "
Rating 6 - Okay. 4 out of 38 reviews" "
Rating 4 - Poor. 2 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Sikander

Liked: Staff & service
Good location, spacious, parking, odd entrance
The apartment is big, but that's about the only good thing I can say. We knew the actual apartment is not where the check-in desk is so that was not a surprise. They have underground parking (18€) so that is a plus. But there is no elevator to our floor. It was difficult to get into the building and I'm lucky there was a construction worker who helped us go up in the elevator and then again go down to underground parking when we checked out. Speaking of construction, the tiny elevator goes to certain floors only and we had to carry luggage on this tiny tiny staircase that was under renovation and the paint smell was intense! Instant headache because of how strong the smell was. Apartment is very spacious, but toilet and shower are separate with no ventilation in toilet which opens right into the bedroom. Shower is ok, but has two steps to get into it. Again, a bit hazardous like the stairs. But hey, the location is great. The check-in host was friendly and helpful. The space is big. The windows are huge. Bed is good. Just that paint smell while we were there made it a very unpleasant experience.
Stayed 1 night in Nov 2018
Response from ew on Nov 30, 2018
Thanks for your review which is very helpfull. Team Agenda

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was spacious and comfortable
Stayed 2 nights in Oct 2018
Response from Team Agenda on Nov 6, 2018
Thanks for this perfect note. Looking forward to welcome you again.

2/10 Terrible

YOGINDER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel to avoide. Superlative Worst
Worst hotel yo stay at. Extremely over priced. Steep stairs to clime as lift donot service every room. Room size in no more then a jail shell the bed size is so smal the you will fall if you turn. Staff least helpful. I wish I never booked here
Stayed 2 nights in Oct 2018
Response from Az on Nov 2, 2018
We can not accept the wrong comment;the guest didn't saw the lift!it was strenge when he called reception after taking stairs because he didn't saw lift!!never hear that! to take stairs you pass by lift area ;even the blinded can feel it! Price was lower than normal in Brussels this period and we are one of the bests residences.our staff very helpfull who autorise the early check in. flat size is 55m2,hyper furnished with new design and modern equipment.

8/10 Good

Desmond, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very affordable option in Brussels
The room is really big and clean, and the location is near to athe attractions and amenties.
Stayed 2 nights in Jun 2018
Response from Team Agenda on Jun 15, 2018
Thanks for your very nice review!

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Team Agenda on Jun 4, 2018
Thanks for this nice note!

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and spaceous apartment
Comfortable large space with a nice kitchen. The street is a bit noisy (trams and other traffic). Other than that, it was a nice stay.
Response from Team Agenda on Jun 4, 2018
Thanks for your review and perfect note!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Response from Team Agenda on Jun 4, 2018
Thanks for this nice note!

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed in this Residence twice. On each occasion, my apartment was super - very well furnished and equipped, very clean - and its location, near Place Stephanie, fantastic. I would have no hesitation in recommending it to other visitors to Brussels. Also, I found the reception staff to be pleasant and most helpful. Full marks all round!
Response from EW on Apr 6, 2018
Thanks a lot for this review Philip! You are always welcome to come back. Kind regards, Team Agenda

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
Residence Agenda has two separate buildings. We loved our first unit, but it did not have air conditioning as stated in the reservation. This would normally not be an issue in Brussels, but they were having a bit of a heat wave with temperatures in the 80s. As soon as an air conditioned unit was available, they allowed us to move to another building - and the unit was even nicer! Both units were immaculate, spacious, nicely appointed/decorated with modern furniture, great sunlight, and the kitchens had everything from corkscrew to casserole dishes and baking pans (newer and matched) plus dishwashers. Perfect apt. based on the size of the space, comfort, decor, and the functionality and cleanliness of the kitchen area. EXCELLENT value - much nicer than we expected.
Stayed 13 nights in May 2017

4/10 Poor

corey a

Disliked: Cleanliness, staff & service, room comfort
Dirty and unsupportive staff
When I arrived to the hotel, I was informed I would be staying in an apartment several blocks away, to which I had to haul my luggage at midnight. The apartment was fine, except the bedding had clearly not been changed- the bedspread and sheets were covered in hair, and the pillowcase flaunted fresh makeup. I walked to the hotel the next morning to report it and was told the bedding would be changed. When I returned that night, it had not been changed. I had to walk late at night back to the hotel again, and was reluctantly given clean sheets with no apology.
Stayed 2 nights in Jun 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience - never again!
I unfortunately had an unpleasant experience in my hotel in Brussels. First of all, the location of the actual accommodation was different from advertised. The reception desk was located at Rue de Florence 6 and the accommodation itself was at Rue Berckmans 31. I have not seen this explicitly advertised on the website. The entrance to Rue Berckmans 31 looked very dark and shabby and there was a pile of garbage and broken glass in front of the entrance door, which should be unacceptable for any half-decent hotel. Passing through the garbage, I opened the front door and tried to enter the lift by using the token I was given at the reception. The lift was not working after many attempts. I tried to press support buttons but nobody was available to answer. I then tried to enter the door leading to the stairs and it was not opening either because the token was not working at all. After 15 mins of struggling, I finally called the reception and informed them that the keys are not working. They suggested that I should return back to the reception (back to Rue de Florence 6, with full luggage!). I said that I was extremely tired from the road and I will not do that and somebody needs to come down to help me. Some time after, a manager came down and witnessed that the key was not working anywhere, not in the lift, not in the stairs, not in the front door to my studio. I was especially shocked that he did not look apologetic at all, saying that it is "not my fault, it is technology

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a nice area
Check in at hotel then a walk of over 500 metres to Residence - not ideal after a long trip? Very poor entrance and appearance. Apartment not very clean. No change of bed linen during a week's stay!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good apartment
Great place, nice staff

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Proper, big apartment, bed comfort to be improved
Proper apartment near Louiza area. Good location. Shower is very comfortable with rain shower and apartment is big and had all amentities. However matress was hard and bed sheets itchy. Entrance of the building outdated and had a bad smell.
Stayed 1 night in Jun 2019
Response from EW on Jun 21, 2019
Thank you for the note and review! Team Agenda

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Sehr zentral,sehr gut ausgestattet, das einzige Manko war,dass der Boden für unsere krabbelnde Tochter sehr dreckig war,aber die Unterkunft hat uns darauf aufmerksam gemacht,dass wir einfach nach einer Extra- Reinigung hätten fragen müssen. Ja es ist lauter aufgrund von Polizeisirenen,stört aber nicht weiter,weil man sich wie in einem Film vorkommt 😊
Stayed 4 nights in Apr 2019
Response from EW on Jun 21, 2019
Thanks for your note and review! Team Agenda

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean apartment, nice kitchen and bathroom.
Stayed 5 nights in Jan 2019
Response from ew on Jan 25, 2019
Thanks for your nice review. Team Agenda

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In het centrum van Brussel. Mooi gerenoveerde studio’s
Stayed 1 night in Dec 2018
Response from Team Agenda on Dec 7, 2018
Thanks for your note and review.

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service
disappointing hotel
poor service of the receptionist 10 minutes walk from the reception to the building we live in differs hotel name at the address we r given as stated on the website many dust in the room
Stayed 1 night in Sep 2018
Response from ew on Sep 28, 2018
Hello, Thanks for your review. The key collecting takes always place at the Hotel reception (HOTEL AGENDA LOUISE) and our flats are 5 minutes walking away (400 meters), located on the street Berckmans. Everything is explain on our main page, nothing new... Team Agenda

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bonne localisation près du centre at Avenue Louise, excellent appartement, très bon confort
Stayed 1 night in Jun 2018
Response from Team Agenda on Jul 11, 2018
Merci pour votre commentaire. L'équipe Agenda

6/10 Okay

Anjum

Liked: Cleanliness, property conditions & facilities, room comfort
Belle chambre mais pas beaucoup de bruit
L’intérieur de l’appartement était neuf et propre. Cependant l’extérieur est ultra bruyant, bruits de voitures qui démarrent en trombe et moto grosse cylindrées toute la nuit, impossible de dormir. Ultra dommage parce que la chambre était vraiment belle.
Stayed 1 night in Jun 2018
Response from Team Agenda on Jun 17, 2018
Merci pour votre commentaire. Veuillez nous excuser pour les nuisances sonores causées venant de la rue. Cordialement,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2018
Response from Team Agenda on Jun 4, 2018
Thanks for this perfect note!

10/10 Excellent

BAIBA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Team Agenda on Jun 4, 2018
Thanks for this perfect note!

8/10 Good

Monia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pratique
pratique près du centre ville, grand et propre.
Stayed 1 night in Nov 2017

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spokojenost
Byt velice útulný a čistý. S moderním vzhledem. S okny po celých stěnách.
Stayed 3 nights in Jun 2017

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Espen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice central quiet appartment
A nice quiet appartment. Clean and well equipped. Great location. Close to everything (metro, restaurants, attractions, shops).

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxe en comfortabel appartement
Nieuwe inrichting. Mooie keuken (Siemens apparatuur), compleet en luxe. Badkamer met regendouche. Smaakvolle inrichting. Opmerking: selectie TV is eenzijdig (bijna alleen Franstalig). Ruim appartement. Prima ligging tov centrum. Goede Ov in de buurt. Ruime keuze restaurants; betaalbaar en luxe.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartement cosy et très agréable
Appartement très bien décoré, propre, équipé. Très bien situé aussi, proche du métro, de commerces et restos. Lit très confortable, suffisamment loin de la fenêtre (donc calme).

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
شقة نظيفة جدا
رائعة

8/10 Good

ANOUAR

Liked: Cleanliness, staff & service, room comfort
Hotel bien placé, bien meublé
Séjour positif globalement.

8/10 Good

Ceselha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hotel bien placé
Ayant une conférence au MCE, cet hotel était très proche (15min à pied max) Et les environs sont vraiment sympathiques. Reliés aux trams et métro pour rejoindre le centre ville
Response from General Manager on Jan 2, 2017
Merci pour votre note et commentaire! Team Agenda

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno perfetto
piacevole soggiorno. l'appartamento è nuovo e ben fatto il personale è piacevole e disponibile. la posizione degli appartamenti è vicino ai trasporti
Response from TA on Jan 5, 2017
Grazie per l'eccellente nota e commento! Team Agenda