Ratings based on 497 Verified Reviews

3.9 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from London

Nice staff. Decently well located.

Posted Sep 2, 2017
All was good at the beginning, but there was no hot water and the air con was leaking water. Comfy huge bed. Ok overall, but not sure I'd recommend.
Comment from Hotel Management
Sep 5, 2017 by Guest Relations, Hotel Management
Dear Mike, Thank you very much for your time to review our property. Please accept our apologies for the inconvinience caused. We take this opportunity to invite you to visit us again, hoping to exceed your expectations and receive a new and more positive feedback. Warm Regards, Guest Relations
5 out of 5
by Benjamin Joel

THE BEST

Posted Jul 21, 2017 on Hotels
Everyone was so welcoming. The good thing about this hotel is that the staff are all nice, kind and accommodating...=)
Comment from Hotel Management
Jul 24, 2017
Dear Benjamin Joel , Thank you for the nice review! We are very happy that our staff made your stay pleasant. Looking forward to welcome you again in Brussels. Warm regards, Guest Relations
4 out of 5
by Rachelle

Posted Jul 15, 2017 on Hotels
The room was small, but with the all white it made it feel slightly larger. Bathroom very tight. Location was good, not too far to walk and close to the metro as well. Biggest complaint was noise - couldn't even keep the windows open at night because noise from other rooms that also had their windows open was very loud well past 2am.
Comment from Hotel Management
Jul 18, 2017
Dear Rachelle, Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay. We will gladly welcome you again on your next visit to Brussels. Warm Regards, Guest Relations
5 out of 5
by A verified traveler

Great hotel. Love it. It was fun

Posted Jul 2, 2017 on Hotels
It was Amazing.
Comment from Hotel Management
Jul 4, 2017
Dear Sir, Madam, Thank you for the great review! Looking forward to welcome you again. Warm regards, Guest Relations
4 out of 5
by A verified traveler

Posted Jun 8, 2017 on Hotels
Comment from Hotel Management
Jun 12, 2017
Dear Sir, Madam, Thank you for the good score! Warm regards, Guest Relations
5 out of 5
by A verified traveler

Posted Jun 1, 2017 on Hotels
Good service. Nice breakfast. Good hotel for friends.
Comment from Hotel Management
Jun 4, 2017 by Guest Relations, Hotel Management
Dear Guest Thank you for the positive feedback we lookforward welcoming you back
4 out of 5
by gregory

Friendly place to stay

Posted May 27, 2017 on Hotels
extremly helpful staff with all the right information. Great breakfast.
Comment from Hotel Management
May 29, 2017
Dear Gregory, Thank you for the nice feedback! We are happy that you liked our breakfast and that our staff made your stay pleasant. Looking forward to welcome you again in Brussels. Warm regards, Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from cleveland ohio

Great Place

Posted May 24, 2017
Pros: see the above comments
Cons: The mattress on our bed was too soft-so it was not as comfortable as we felt it should have been.
Location: We went to museums and restaurants.
The staff and graphics were wonderful, we were given great directions to get around town. When we asked for restaurant recommendations we were given great suggestions and directions.
Comment from Hotel Management
Jun 22, 2017 by Guest Relations, Hotel Management
Dear Mark, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Warm Regards, Guest Relations
4 out of 5
by NORMAN

Posted May 23, 2017 on Hotels
It is a nice hotel near a nice area of Brussels We did have an issue with ants in our room, and the shower is tiny I spent 40 years in the graphic arts so I appreciated the whole Pantone theme
Comment from Hotel Management
May 25, 2017
Dear Norman, Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay. We will gladly welcome you again on your next visit to Brussels. Warm Regards, Guest Relations
3 out of 5
Recommended
for Everyone
by A verified traveler

Family vacation

Posted Apr 30, 2017
Fun basic hotel on quiet street. Close to shopping.
Comment from Hotel Management
May 3, 2017 by Guest Relations, Hotel Management
Dear Sir, Madam, Thank you for the nice review! We will be happy to welcome you again in the future. Warm regards, Guest Relations