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Reviews of Best Western Nya Star Hotel

3 out of 5
Best Western Nya Star Hotel
Markustorget 1, Avesta

Reviews

7.6

Good

Rating 10 - Excellent. 80 out of 383 reviews" "
Rating 8 - Good. 163 out of 383 reviews" "
Rating 6 - Okay. 105 out of 383 reviews" "
Rating 4 - Poor. 31 out of 383 reviews" "
Rating 2 - Terrible. 4 out of 383 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Anette

Traveled with partner
Disliked: Amenities, property conditions & facilities
Breakfast was awesome, but no soap, schampoo or conditioner in bathroom, and clocks set on winter time while it still was summer time and nobody warned us, we were late for our meeting because of it. Dirt piles under bed...
Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Stayed 1 night in Sep 2023
Response from Fredrika on Sep 7, 2023
Hej Mary!Tack för att du tagit dig tiden att ge oss ett betyg.Vänliga HälsningarFredrika Karlsson

8/10 Good

EDUARDO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Fredrika on May 10, 2022
Hej Eduardo! Tack för att du tagit dig tiden att ge oss ett betyg. Vänliga Hälsningar Fredrika Karlsson

8/10 Good

Mary

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
An 80’s kind-of-hotel
A overall okey hotel with a feeling of the 80’s relating to the interiors. The breakfast buffets was average but perhaps what to expect in a smaller society like Avesta. The location on the other hand was superb! Shopping mall and restaurants just on site.
Stayed 1 night in Nov 2021
Response from Fredrika on Dec 5, 2021
Best Mary, Thank you for your feedback.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went well. Room was clean and the breakfast good.
Stayed 1 night in Oct 2019
Response from Fredrika on Nov 4, 2019
Best sir, Thank you for giving us a rewiew.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2018
Response from H on Nov 22, 2018
Tack för Din feedback! Häls receptionen Star Hotel

6/10 Okay

jørn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Avesta city centre stay - not too bad at all! :)
It's always a little bit of a worry when ear plugs are left in your room as a default! The hotel is situated above a shopping centre, so there isn't too much noise from outside, but the walls don't seem to be particularly thick, meaning you can hear a lot of what is going on in ajoining rooms. Check in was quick and with a smile, ample parking behind the shopping centre a minute or 2 walk away. rooms were a little tired, including the bathroom, but the shower was great. Seemingly new TVs in the rooms too. Breakfast was perfectly adequate, but not as many gluten free offerings compared to some other large chains in the Nordic region. Below the hotel is an O'Learys sports pub, so an opportunity for a drink and something to eat in a little bit more lively surroundings than in the hotel bar. Overall not too bad at all, and with not a great amount of choice in Avesta city centre, will probably stay here again.
Response from Helena on Apr 19, 2018
Thank you for taking time to give us your feedback! Have a nice day!

6/10 Okay

ROBERT INGEMAR

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Previous stay was a lot more pleasent
Extremely small room and the desk chair was rocking on its way to collapse. Visiting the toilette gave direct knee contact with the bathroom washbasin.

6/10 Okay

Paul

Liked: Room comfort
Stayed 1 night in Jan 2018

6/10 Okay

Richard

Liked: Cleanliness
convenient and clean with shops/restaurants near
An outdated hotel in need of modernisation but a comfortable and quiet room but very small. Local restaurants nearby. Plenty of off street parking.
Response from General Manager on Nov 9, 2016
Thank you for your feedback! Wish you a nice day! Regards Helena Åhlberg, General Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good town centre hotel
Don't be put off by the hotel's location above a shopping mall. It is clean, comfortable and well looked after.
Response from General Manager on Oct 4, 2016
Thank you for your feedback. Nice to see that you liked our hotel. Wish you a nice day! Regards Helena Åhlberg, General Manager

8/10 Good

Alejandra, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good Hotel.
It was a good hotel for a business trip.
Thank you for your feedback. Nice to hear that you liked your stay. Wish you a nice day! Regards, Helena Åhlberg, General Manager

4/10 Poor

Åsa

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Anders

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Bertil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra..
Stayed 1 night in Jan 2024

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett mysigt hotell, god frukost!
Stayed 1 night in Dec 2023

6/10 Okay

Per

Stayed 1 night in Dec 2023

8/10 Good

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Stina

Stayed 3 nights in Nov 2023

4/10 Poor

Andreas

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tråkigt att man inte blev positivt överraskad ist
Någon hade bajsat och glömt att göra rent efter sig när jag checkade in. duschdraperi lossnade och föll ner på mig när jag skulle dra igen. Lampknappen hade lossnat från väggen och belysning i rummet var dålig och två lampor var trasiga.
Stayed 1 night in Oct 2023

8/10 Good

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Ivar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Gunnar

Stayed 1 night in Oct 2023

10/10 Excellent

Mikael

Stayed 1 night in Sep 2023

10/10 Excellent

Håkan

Stayed 1 night in Sep 2023
Response from Receptionen Best Western Nya Star Hotel on Oct 2, 2023
Hej Håkan,Tack för att du tog dig tiden att ge oss ditt omdöme.Ha en fin fortsatt vecka!

8/10 Good

Richard

Stayed 1 night in Sep 2023

10/10 Excellent

Therese

Stayed 2 nights in Aug 2023
Response from Fredrika on Sep 13, 2023
Hej Therese!Tack för att du tagit dig tiden att ge oss ett betyg.Vänliga HälsningarFredrika Karlsson

8/10 Good

Reine

Stayed 1 night in Sep 2023
Response from Fredrika on Sep 9, 2023
Hej Reine!Tack för att du tagit dig tiden att ge oss ett betyg.Vänliga HälsningarFredrika Karlsson

10/10 Excellent

Mikael

Stayed 1 night in Sep 2023
Response from Fredrika on Sep 4, 2023
Hej Mikael!Tack för att du tagit dig tiden att ge oss ett betyg.Vänliga HälsningarFredrika Karlsson

6/10 Okay

Christer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Fredrika on Sep 4, 2023
Hej Christer!Tack för att du tagit dig tiden att ge oss ett betyg.Vänliga HälsningarFredrika Karlsson

2/10 Terrible

Lasse

Stayed 1 night in Aug 2023
Response from BV on Aug 30, 2023
Hej Lasse,Vi ber om ursäkt att ej levt upp till dina förväntningar.Tack för att du tagit dig tid att ge oss återkoppling av din vistelse.Med vänliga hälsningar/Birgitta Viklund

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Fredrika on Sep 4, 2023
Hej!Tack för att du tagit dig tiden att ge oss ett betyg.Vänliga HälsningarFredrika Karlsson

8/10 Good

Anna-lena

Stayed 1 night in Aug 2023
Response from Fredrika on Sep 4, 2023
Hej Anna-Lena!Tack för att du tagit dig tiden att ge oss ett betyg.Vänliga HälsningarFredrika Karlsson

8/10 Good

Bo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Fredrika on Sep 4, 2023
Hej Bo!Tack för att du tagit dig tiden att ge oss ett betyg.Vänliga HälsningarFredrika Karlsson

8/10 Good

Vivi Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Fredrika on Sep 4, 2023
Hej Vivi Anne!Tack för att du tagit dig tiden att ge oss ett betyg.Vänliga HälsningarFredrika Karlsson

6/10 Okay

Håkan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Slitet men ok.
Toaletten rann, blandaren brummade och duschen läckte. Men det kom varmvatten och jag sov gott.
Stayed 1 night in Aug 2023
Response from Fredrika on Sep 4, 2023
Hej Håkan!Tack för att du tagit dig tiden att ge oss ett betyg.Vänliga HälsningarFredrika Karlsson

8/10 Good

Marianne

Liked: Cleanliness, staff & service, room comfort
Trevligt hotell
Centralt i Avesta Galleria. Trevlig personal. Bra städning. Frukost OK. Jag återkommer gärna.
Stayed 2 nights in Aug 2023
Response from Fredrika on Sep 4, 2023
Hej Marianne!Tack för att du tagit dig tiden att ge oss ett betyg.Vänliga HälsningarFredrika Karlsson

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Fint och rent. Bra frukost Utmärkt läge mitt i stan
Stayed 1 night in Aug 2023
Response from Fredrika on Sep 4, 2023
Hej!Tack för att du tagit dig tiden att ge oss ett betyg.Vänliga HälsningarFredrika Karlsson

10/10 Excellent

Margareta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Receptionen Best Western Nya Star HOtel on Aug 8, 2023
Hej Margareta!Tack för att du tog dig tiden att ge oss ditt omdöme.Varmt välkommen tillbaka!

10/10 Excellent

Rita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Fredrika on Jul 26, 2023
Hej Rita!Tack för att du tagit dig tiden att ge oss återkoppling från din vistelse.

10/10 Excellent

Berit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Fredrika on Jul 26, 2023
Hej Berit!Tack för att du tagit dig tiden att ge oss återkoppling från din vistelse.

8/10 Good

Mats

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Fredrika on Jul 26, 2023
Hej Mats!Tack för att du tagit dig tiden att ge oss återkoppling från din vistelse.

10/10 Excellent

Anna-Carin

Stayed 1 night in Jul 2023
Response from Fredrika on Jul 26, 2023
Hej Anna-Carin!Tack för att du tagit dig tiden att ge oss återkoppling från din vistelse.

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra frukost
Fantastisk service och perfekt hjälp med specialanpassad frukost.
Stayed 1 night in Jul 2023
Response from Fredrika on Jul 26, 2023
Hej Peter!Tack för att du tagit dig tiden att ge oss återkoppling från din vistelse.

6/10 Okay

Monica

Traveled with family
Stayed 1 night in Jun 2023
Response from Fredrika on Jul 4, 2023
Hej!Tack för att du tagit dig tiden att ge oss ett betyg.Vänliga HälsningarFredrika Karlsson

8/10 Good

Christer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Fredrika on Jul 4, 2023
Hej!Tack för att du tagit dig tiden att ge oss ett betyg.Vänliga HälsningarFredrika Karlsson

10/10 Excellent

Hampus

Stayed 1 night in May 2023
Response from Fredrika on Jul 4, 2023
Hej!Tack för att du tagit dig tiden att ge oss ett betyg.Vänliga HälsningarFredrika Karlsson