Outdoor pool, pool umbrellas, sun loungers
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Reviews of Hôtel ERMITAGE

3 out of 5
Hôtel ERMITAGE
30 avenue de Verdun, Les Angles, Gard

Reviews

8.4

Very Good

Rating 10 - Excellent. 59 out of 136 reviews" "
Rating 8 - Good. 54 out of 136 reviews" "
Rating 6 - Okay. 11 out of 136 reviews" "
Rating 4 - Poor. 9 out of 136 reviews" "
Rating 2 - Terrible. 3 out of 136 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
So welcoming. Nothing seemed to be too much trouble. Relatively easy to get into Avignon and Villeneuve-les-Avignon but so nice to be staying out of the hustle and bustle of the Festival.
Stayed 3 nights in Jul 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from cadou on Apr 11, 2018
merci pour cette bonne note.

10/10 Excellent

'G' star, Newforest Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Non, je ne regrette rien"
So glad we chose this hotel. Had a great four day stay in Avignon which was definitely enhanced by staying at La Roque. A charming hotel with friendly helpful staff who are more than happy to pass on their 'local' knowledge regarding where to eat and visit.
Stayed 5 nights in Aug 2017

10/10 Excellent

Nic, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely people. Hotel great location. Very clean. Pool was appreciated at the end of a very hot day.
Stayed 1 night in Aug 2017

10/10 Excellent

Dee, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, comfortable, charming, Provencal hotel!
This is a truly lovely hotel - very peaceful with simple but very attractive air conditioned rooms with large comfortable beds and good bathrooms. There is a delightful pool and outdoor and indoor sitting areas in which to relax. Catherine and Dominique are most welcoming and very kind hosts. Nothing is too much trouble.
Lavender fields
Bedroom
Senanque Abbey
Hotel entrance
Stayed 7 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a visit to Avignon
The owners are a lovely couple... The man always has a beautiful smile on his face and looks at you like he really hopes you're enjoying your stay. Lovely. The staff is very helpful and nice. My kids loved the pool and so did I... In a nice little garden with doves cooing everywhere. We stayed in the family room for four... Room 34.... Perfect - one big bed and two little, great sound proof Windows and air conditioning. It's SO easy to get to Avignon... We went for the July Arts Festival and you can park in the Place iot parking and walked across the bridge into town right to the Palais des Papes. The parking is a 4 minute straight shot down from the hotel by car.... Perfect place if you want some quiet yet still want to enjoy Avignon. Breakfast is lovely... Simple, all the coffee you want, can eat it on their lovely terrace. Merci! We truly enjoyed our stay.
Response from catherine on Jul 25, 2016
Dear, thank you so much for your advise and perhaps nice to see you again in my hotel !!! Catherine and dominique

10/10 Excellent

Ray, Washington State

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
The couple that runs the hotel was very friendly and helpful. The location was convenient to seeing the Provence region and the parking was free and convienent. The room was good sized (large by European standards) and well priced. They are building next door so there is construction noise starting about 7:30.
Response from hotel roques on Jun 28, 2016
thank you so much. See you soon !!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Roques - for discerning guests
An extremely friendly atmosphere generated by the owners, Catherine and her husband Dominic, and their staff. Very relaxing with every effort made to make your experience as delightful as possible. A little oasis of peace a couple of miles from the historic glory and hustle and bustle of Avignon. Tremendous and definitely worth revisiting and recommending to friends. It was also a fantastic find at very short notice. Bravo...
Response from Catherine Cadou on Sep 7, 2015
thank you so much preston and angie. nice to see you !!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly hotel
Better if you have a car as it is a bit if a way outside Avignon. There are buses down into town but they are not that regular. You could probably walk it in about half an hour. Quiet and the couple that own it are very friendly. There are local bars and restaurants that you can hang out at and are full if locals not full of tourists! The architecture in the local vicinity is both modern and older.

6/10 Okay

Jules, Australia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Diappointing and univiting
Although we had requested no stairs we were on the second floor up a curved stair case with dodgy wooden decoration pieces for hand rails. the staff explained that Expedia had not sent through a request for no stairs but even though we stayed two nights they made no attempt to reaccomodate us even though they could clearly see the difficulty I was having with the stairs. the toilet in the bathroom was so small that the door could not be closed and If in fact it was closed the handle prevented the bathroom door from opening

10/10 Excellent

Andrew, Spring Valley, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel outside town
Very nice and comfortable hotel in what seems to be an old, large home with ample parking and a walled compound. Friendly staff/hosts.

4/10 Poor

Conrad

Disliked: Room comfort
Perhaps not apprpriate
This hotel was perhaps not appropriate for what we needed. We needed a hotel we could check in to early after a very tiring journey of flying and TGV travel lasting 18 hours. The hotel advertised to check in at 12h00, which was not correct and only checked in after 15h00. It is not located in the best part of the city and perhaps better suited for local travellers rather than tourists because there is no facility to assist tourists. Language poses a problem as only French is spoken.

8/10 Good

Jane, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in Avignon
Wonderful hosts, very helpful, spacious lovely room and great safe off street parking. Within walking distance of Avignon (down hill 25 mins) but take the bus home. Excellent restaurant 5 mins walk within small shopping area.
Response from hotel roques on May 23, 2015
thank you so much and see you soon in my hotel. Catherine

8/10 Good

Shruti, Luxembourg

Liked: Cleanliness, staff & service, property conditions & facilities
Fair service for money
it is value for money. I used it for over night stay on the way to toulouse. The lady at reception was very helpful

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific staff
Very friendly staff. I had a wonderful stay. The hotel owner was kind enough to drive me to the train station when my cab didn't show.

8/10 Good

kerrieo, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable central hotel
This location was outside the main city of Avignon. Ideal if you have a car with freeparking. Although on a main road it had two layers of windows which made it almost soundproof. You have air conditioning to adjust the climate in the room. No view from the window, but for a good central location to see surrounding sights it was ideal. Rooms were large and clean, the pool was a welcome relief on hot days. I wouldn't bother with the breakfast as it was very basic. There is a supermarket down the road and several nearby good trestaurants.

10/10 Excellent

Keith, Norfolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and friendly hotel
Lovely comfortable stay at this small but friendly and very clean hotel. Well located in quiet area, good bus route into Avignon but is also walkable. Good restaurants and supermarket nearby.

8/10 Good

Lois, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel

10/10 Excellent

David, Maine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel less than 10 minutes from Avignon.
Gracious and helpful owners full of suggestions about towns and events in and around Avignon. Good continental breakfast; free parking; very clean room.

10/10 Excellent

Jan, Placerville, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel near Avignon
This is a small hotel across the river from Avignon in the town of Les Angles. It is easily accessible by car. The owners and the staff were extremely friendly and helpful. They made recommendations for what to see, where to eat, and best places to visit outside of Avignon. All of the recommendations were extremely helpful and added great memories for our vacation. We stayed for 5 nights and then returned 2 weeks later for one more night. We were greeted like favorite relatives on our return visit. Our rooms were quiet and comfortable. Being a small hotel, the guests would often visit with one another during the morning breakfast. Although French is mainly spoken, the owner and some members of the staff speak English much better than I speak French. When I stumbled through French, they were kind and understanding. This was our first visit to Provence. We found all of the towns we visited to be charming and the people jovial. Hotel Roques was the epitome of our experiences in Provence.

8/10 Good

Keech

Liked: Cleanliness, staff & service, room comfort
Great place to outside Avignon
The staff were great. It felt like home. A short trip by bus was required. The was a laundry nearby.

10/10 Excellent

Welch, Palm Harbor , Florida USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just like Home!!
The owners go out of thier way to make you feel at home and thier quaint property was a delight . We enjoyed the pool after in the afternoon after sightseeing in the near by towns. We had a wonderful stay and especially appreciate their tip to see the light show at the Church. It was one of my favorite things that we did while on vacation and we would never have known about it without thier recommendation. Breakfast served to us on the patio was also wonderful. Thank you!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and welcoming
Hotel Roques was very comfortable and welcoming. The proprietors were very friendly, and keen to help and advise about local transport and interesting sights, restaurants etc. The room was well equipped, and the pool clean and well kept. Local bus service to Avignon was reliable. The only issue with the room was that the air conditioning was positioned so that it was blowing full on us at night, so too cold with it on, too hot with it off! But that was not a problem in other rooms apparently.

8/10 Good

Verified traveler

Liked: Staff & service

8/10 Good

jim, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel roques = great
Great hotel, very friendly staff and owners. We got a bus in to town, only took 5 mins. Very comfortable stay I'm air conditioned room. Top value.

10/10 Excellent

Eugene, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, a bit far from Avignon
Nice hotel, friendly staff, a bit far from Avignon

10/10 Excellent

Brians, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
This hotel is situated is a village across the river from Avignon and next to Villeneuve. The location is best suited to those driving as you are central to many spots found in the Vaucluse. The owners are very amiable and professional. They provided us with excellent restaurant recommendations and placed reservations for us. The rooms are spacious, modern and comfortable.

8/10 Good

Geezers Two

Liked: Staff & service
Charming Inn
This place has a lot of charm, wonderful breakfasts (extra) & very helpful Staff. It's on the other side of the river from Avignon, so not as convenient for sightseeing, but a good base for exploring other towns in Provence.

8/10 Good

Rinntintin

Liked: Cleanliness, staff & service, room comfort
Great place to stay.
This lovely little hotel run by a very nice couple is a good place to stay in Avignon. They were most helpful and the went out of there way for us. Two draw backs are the location is about a half hour walk from down town and there are no elevators so you end up lugging your suitcases up flights of stairs. The good part is the owner was more that willing to help carry them up. They offered a breakfast for 8 Euro which we did not use but our friends did and said it was wonderful.

10/10 Excellent

Bella, BRISBANE, AUSTRALIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely piece of France
Very nice hotel. We had a big room at the front on 2nd floor no lift but it was a good stair case. Plenty of parking, gorgeous pool but a bit too cool to use. Very nice hosts.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service in this hotel was excellent! The beds in our room could have been better, otherwise nothing to complain about. The location is good if you are planning to visit Avignon and nearby cities by car.

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Belinda

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Alexandre

Stayed 1 night in Jul 2023
Response from propriétaire on Aug 22, 2023
Merci !!

10/10 Excellent

laurent

Stayed 1 night in Jan 2023

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Gunnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Aug 2022

6/10 Okay

Myriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Dommage décevant bruyant mais bien situé
Hôtel très bien situé pres d Avignon.. pour aller au festival par exemple Mais literie inconfortable lit grinçant et gênant pas conforme à un 3 étoiles Et bruyant.!impossible de dormir le matin car petit déjeuner servi dans le hall avec beaucoup de bruit.. quel dommage car il y a une jolie terrasse .. ce serait beaucoup plus agréable de prendre le petit déjeuner la et moins bruyant pour les chambres contiguës..
Stayed 1 night in Jul 2022
Response from propriétaire on Jul 31, 2022
Désolé pour vous de cette déception. la petit déjeuner est pris évidemment en terrasse lorsque le temps le permet. les jours de grand vent, courant en Avignon, nous n'avons pas d'autre solution que de le servir à l'intérieur ce qui génère certainement un peu de bruit. Toutes les chambres sont insonorisées individuellement et la literie est neuve.

10/10 Excellent

Yassine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from gérant on Apr 5, 2022
merci !!

10/10 Excellent

JASSELIN

Stayed 3 nights in Jan 2022

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon petit hôtel
Bel hôtel, facile d'accès avec parking privatif. Déco de la chambre soignée, calme... La salle d'eau était un peu étriquée, et glissante. Lit très confortable et spacieux. Produits du petit déjeuner sont de qualité (pain, viennoiseries...) L'accueil est parfait, souriant et avenant.
Stayed 1 night in Oct 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Thierry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit hôtel central
Petit hôtel bien placé au coeur de la petite commune. Bien dans l'ensemble mais un peu bruyant.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super! Vorallem Bus oder fußläufig nach Avignon.
Stayed 2 nights in Jul 2021
Response from le gérant on Jul 17, 2021
merci

8/10 Good

Bruno

Stayed 1 night in Jul 2020
Response from le gérant on Sep 9, 2020
merci !!

10/10 Excellent

MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from le gérant on Aug 4, 2020
Merci pour cette excellente note !!

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recommander
Accueil chaleureux, et personnel arrangeant, on a pu mettre les vélos en sécurité
Stayed 1 night in Jul 2020
Response from le gérant on Aug 4, 2020
Nous réservons notre meilleur accueil aux voyageurs à vélo qui peuvent dormir tranquille sachant leurs vélos en sécurité dans notre sous-sol fermé. Au plaisir de vous revoir !

8/10 Good

Verified traveler

Disliked: Cleanliness
Convient pour une étape
J'ai été quelque peu déçue car les commentaires étaient fort élogieux. Pour rester sur des faits : - éléments positifs : très bonne literie, hôtel plutôt calme. Douche à l'italienne agréable (chambre 14). L'aménagement intérieur de l'entrée avec les végétaux est réussie. - points négatifs : gérant non masqué à notre arrivée, à l'intérieur de l'hôtel ; propreté douteuse : la porte de la sdb à l'intérieur de la chambre 14 comporte des tâches et coulures blanchâtres. L'étagère pour les serviettes est poussiéreuse. Par conséquent, même si le reste paraît propre, le doute s'insinue. Enfin, nous n'avons essayé ni les petits déjeuners ni la piscine. Attention, un immeuble semble être en construction juste à côté (bruits de travaux ?). Nous y étions le week-end.
Stayed 2 nights in Jul 2020
Response from le gérant on Jul 20, 2020
Madame, Monsieur G, merci pour votre commentaire et cette bonne note. Vous vous en doutez, après avoir lu votre avis, je me suis précipité dans la chambre 14 pour vérifier les traces blanches sur la porte dont vous parlez et qui sont en fait de légères traînées de peinture qui apparaissent en contre jour. J'ai aussi "ausculté" le porte serviette qui ne m'est pas apparu poussiéreux... Le ménage a toujours été notre priorité et encore plus en ce moment ! En ce qui concerne les mesures liées au covid, nous portons le masque. Mais effectivement, lorsque vous êtes arrivés, étant occupé au jardinage et ayant un personnel réduit en ce moment (suite à la baisse de chiffre d'affaire), je vous ai accueilli sans le masque tout en gardant une grande distance entre nous. Vous avez pris vous-même votre clé et accédés seuls à votre chambre. Pendant votre séjour de deux jours, je ne vous ai pas vu porter de masque et pourtant moi, je l'avais !! Ce problème ne se posera plus à partir d’aujourd’hui 20 juillet car la loi l'oblige et j'y veillerai.

4/10 Poor

Jose

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019