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Reviews of ibis Avignon Sud

3 out of 5
ibis Avignon Sud
71, Chemin de la Cristole, GPS : Rue du Bon Vent, Avignon

Reviews

8.2

Very Good

Rating 10 - Excellent. 116 out of 346 reviews" "
Rating 8 - Good. 152 out of 346 reviews" "
Rating 6 - Okay. 54 out of 346 reviews" "
Rating 4 - Poor. 14 out of 346 reviews" "
Rating 2 - Terrible. 10 out of 346 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nella

Stayed 1 night in Oct 2023
Response from tout l'équipe d'hôtel Ibis on Nov 23, 2023
Nous sommes heureux que vous ayez passé un bon séjour à nos côtés et espérons vous revoir à l'hôtel Ibis Avignon Sud prochainement.

8/10 Good

Alla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel! Clean, nice pool, friendly staff, parking looks like safe and protected. But definitely doesn’t suit for those who want to spend a lot of time in the city center. And the breakfast at 9 o’clock was not very good as the most of food already finished :/
Stayed 1 night in Sep 2023
Response from Maud ROBERT on Sep 13, 2023
Thank you for taking the time to tell us about your experience at the Ibis Avignon sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Maud ROBERT on Sep 13, 2023
Gentile cliente,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,

6/10 Okay

jane

Traveled with family
Disliked: Property conditions & facilities
Bed too small.
Stayed 1 night in May 2023
Response from Maud ROBERT on Jun 2, 2023
Bonjour Jane, Un grand merci pour votre retour. Votre satisfaction est très importante pour l'équipe. Nous serons ravis de vous accueillir à nouveau lors de votre retour à Avignon. A bientôt

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Maud ROBERT on Jun 2, 2023
Bonjour Laura, Un grand merci pour votre retour. Votre satisfaction est très importante pour l'équipe. Nous serons ravis de vous accueillir à nouveau lors de votre retour à Avignon. A bientôt

10/10 Excellent

Christopher

Stayed 1 night in Sep 2022
Response from Mr. DRUMARE Jean-Marie / General Manager on Sep 22, 2022
Cher Christopher,Merci de votre 10/10 pour votre IBIS Avignon Sud, et au plaisir de vous accueillir de nouveau.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ticked all our boxes
Perfect for overnight stop to the South. Room and bathroom good size. Good selection for breakfast. Very friendly staff at check in.
Stayed 1 night in Jul 2022
Response from Mr. DRUMARE Jean-Marie / General Manager on Aug 6, 2022
Dear Karen, Thank you so much for your comments and your 10/10. That made our day and we're all happy to know you enjoyed staying with us. We wish you a great Summer and we're looking forward welcoming you back again.

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noce hotel, bar and pool area. Suited my trip on the edge of town. Notbto much around the hotel so having a car is helpful
Stayed 2 nights in May 2022
Response from Mr. DRUMARE Jean-Marie / General Manager on Jun 17, 2022
Dear Benjamin, Thank you for your comments about your stay in IBIS Avignon Sud and we're looking forward welcoming you back again.

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel with friendly service
Very friendly helpful staff
Stayed 1 night in Sep 2021
Response from Mr. DRUMARE Jean-Marie / General Manager on Sep 20, 2021
Dear Charlene, Thank you for rating us 10/10 after staying in Ibis Avignon Sud. Looking forward welcoming you back.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
We stayed one night, and chose it because of the pool. The pool was cleaned all morning until after noon (check out), and had been too dirty the night before to use.
Stayed 1 night in Jul 2021
Response from Mr. DRUMARE Jean-Marie / General Manager on Aug 6, 2021
Dear Sir, Madam, Thank you for your comments about your stay and we wish you a very good day. Regards

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Always a good place to stay in Avignon.
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2019

8/10 Good

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, calm, clean and kind
Stayed one night and was very satisfied. Close to city centre and safe.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not So Good
Not so Good. No Lift, Need to carry Bags to Third floor
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking! Dinner at the hotel was nice and a nice outside area to relax in the evening. Friendly staff; unfortunately the A/C hadn't been turned on when we were there and the heat wave of 2019 hit but other than that, nice place!
Stayed 1 night in Jun 2019

10/10 Excellent

raymond, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for local sights
Friendly staff was a professional I group and on top of the job
Stayed 5 nights in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 1 night in Sep 2018

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is set in an commercial area, but extremely well screened with trees , shrubs and plants , swimming pool is an added bonus as well , Food served was excellent and well presented, room was cleaned every day , all the hotel was very clean and tidy .The staff , all the staff were very friendly and helpful, we were made very welcome.Well done to all at the Ibis sud.
Stayed 7 nights in Jun 2018

10/10 Excellent

Peter, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I night stay
Lovely hotel, staff were really helpful and locatec near to lots of restaurants
Stayed 1 night in May 2018

10/10 Excellent

J L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Avignon...
Excellent choice for parking and great people.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
It is inexpensive but rooms look so cheap! Lobby is fair though and breakfast is very decent.
Stayed 1 night in Dec 2017

8/10 Good

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay
We had our family trip in Provence and picked Ibis Avignon Süd as the base. The hotel is outside the city centre but right along the main motorway so it's quite convenient for us who drove for the trip. The pool was not big but the size was just right for my kids. Staff were friendly and we would recommend this hotel if not having a lot of budget.

2/10 Terrible

King Chuen, Hong Kong

Disliked: Staff & service
Poor Service
I booked this hotel via Hotels.com and the room charges had already been paid at the time of booking. However, after my completed my stay at the hotel, I found that my credit card account was charged again for the room charges, and unbelievably, the hotel charged me breakfast fee as well (I HAVEN'T HAD ANY BREAKFAST). I contacted Hotels.com and asked them to coordinate with this hotel, the hotel finally agreed to refund the double charged room fees only refused to refund the breakfast fees that they had charged me, even though the hotel could not provide any evidence to proof that I have had breakfast at the hotel. This is unreasonable and unbelievable for a hotel to charge the customer at their wish without any proof.

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The neighborhood was an industrial estate, it had a regular easy access into the city via a bus. Good value for money.

6/10 Okay

Melvin, Singapore

Liked: Cleanliness
Alright for a Place to Sleep and Shower In
A good place if you are just looking to sleep and shower. Do not expect any extras, even if you are willing to pay for it, even if it is a kettle to make milk for babies with. There is no elevator in the hotel, so good luck if, like us, you get allocated the top level and because you are travelling with infants, you have many things to lug up the stairs.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

Chris, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Fine. As described and expected.

8/10 Good

jing, china

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
it is a nice and comfortable area to live .

8/10 Good

Eldad, Givataim, Israel

Liked: Staff & service, room comfort
Disliked: Cleanliness
Ibis outside Avignon
The Good: The hotel is located near the highway to Aix-en-Provence & Marseille airport which was important for us. It is 15 minutes of driving to the center of town. The Ibis hotel is clean, with kind staff and a nice breakfast. The bad: The bath in the room was old and worn out. The breakfast is not so cheep (7.5 euro for each person)/

10/10 Excellent

Cifuentes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from tout l'équipe d'hôtel Ibis on Jan 7, 2024
Bonjour Madame, Monsieur,Merci pour votre notation post-séjour.C'est avec plaisir que nous espérons vous revoir prochainement.Bien à vous,La réception

10/10 Excellent

Ryan

Stayed 1 night in Dec 2023
Response from toute l'équipe d'hôtel Ibis on Dec 15, 2023
Bonjour Ryan,Nous vous remercions pour votre commentaire, cela nous fait plaisir de constater que nos efforts soient récompensés.Nous espérons vous revoir,A bientôt.L'équipe du Ibis Avignon Sud.

10/10 Excellent

Gautier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très professionnel ce que j'ai besoin
Personnel tres avenants, très souriant
Stayed 1 night in Nov 2023
Response from toute l'équipe d'hôtel Ibis on Dec 15, 2023
Bonjour Gautier,Nous vous remercions pour votre commentaire, cela nous fait plaisir de constater que nos efforts soient récompensés.Nous espérons vous revoir,A bientôt.L'équipe du Ibis Avignon Sud.

6/10 Okay

Thierry

Business traveler
Liked: Room comfort
À bannir
Chambre n° 305 avec une fenêtre donnant sur le boulevard périphérique hors d'âge. Chaînette anti effraction et surtout non étanche, bruit à outrance.
Stayed 4 nights in Nov 2023
Response from tout l'équipe d'hôtel Ibis on Jan 7, 2024
Cher Monsieur Thierry,Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à l'hotel Ibis Avignon Sud.Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux.Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

10/10 Excellent

OLIVIER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from tout l'équipe d'hôtel Ibis on Nov 23, 2023
Bonjour Monsieur Olivier,Nous sommes heureux que vous ayez passé un bon séjour à nos côtés et espérons vous revoir à l'hôtel Ibis Avignon Sud prochainementCordialement tout l'équipe d'hôtel Ibis Avignon sud.

8/10 Good

Nadia

Stayed 1 night in Oct 2023
Response from tout l'équipe d'hôtel Ibis on Nov 23, 2023
Bonjour Madame Nadia,Nous sommes heureux que vous ayez passé un bon séjour à nos côtés et espérons vous revoir à l'hôtel Ibis Avignon Sud prochainement.Cordialement tout l'équipe Ibis Avignon sud.

10/10 Excellent

FLORENCE

Stayed 1 night in Oct 2023
Response from tout l'équipe d'hôtel Ibis on Nov 23, 2023
Bonjour Madame Florence,Nous sommes heureux que vous ayez passé un bon séjour à nos côtés et espérons vous revoir à l'hôtel Ibis Avignon Sud prochainement.Cordialement tout l'hôtel Ibis Avignon sud.

8/10 Good

Sarrah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un peu plus de sourire a l'accueil et au restaurant
Stayed 1 night in Oct 2023
Response from tout l'équipe d'hôtel Ibis on Nov 23, 2023
Bonjour Madame Sarrah,Nous sommes heureux que vous ayez passé un bon séjour, à nos côtés et espérons vous revoir à l'hôtel Ibis Avignon Sud prochainement.Cordialement tout l'équipe Ibis Avignon sud.

6/10 Okay

maryse

Disliked: Room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service
Parfait
Stayed 2 nights in Sep 2023
Response from tout l'équipe d'hôtel Ibis on Nov 23, 2023
Bonjour Monsieur Olivier,Nous sommes heureux que vous ayez passé un bon séjour à nos côtés et espérons vous revoir à l'hôtel Ibis Avignon Sud prochainement.Cordialement tout l'équipe Ibis Avignon sud.

8/10 Good

Lucia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo viaggio in famiglia
hotel in zona comoda, fuori dal centro ma comoda. Stanza pulita, ordinata anche se non esagerata come dimensioni
Stayed 2 nights in Aug 2023
Response from Maud ROBERT on Sep 13, 2023
Gentile cliente,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,

8/10 Good

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne saubere Unterkunft. Bequeme Betten. Nettes Personal
Stayed 1 night in Sep 2023
Response from Maud ROBERT on Sep 13, 2023
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

8/10 Good

Renato

Stayed 2 nights in Aug 2023

8/10 Good

DOMINIQUE

Stayed 1 night in Aug 2023
Response from Maud ROBERT on Sep 13, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

Emilie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Maud ROBERT on Aug 23, 2023
Bonjour Emilie,Nous vous remercions pour vos commentaires suite à votre séjour à Ibis Avignon sud.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments lesmeilleurs

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Maud ROBERT on Aug 17, 2023
Madame,Nous vous remercions pour vos commentaires suite à votre séjour à Ibis Avignon sud.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, en l’expression de nos sentiments lesmeilleurs

10/10 Excellent

Anthony

Stayed 1 night in Aug 2023
Response from Maud ROBERT on Aug 14, 2023
Bonjour Anthony,Merci pour votre évaluation concernant votre séjour à l'Ibis Avignon sud.Votre satisfaction est la plus belle des récompenses pour l'ensemble de nos équipes. Nous ne manquerons pas de partager cette note avec l'ensemble de nos collaborateurs.Nous serions ravis de vous accueillir une nouvelle fois lors de votre prochain passage à Avignon

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Super séjours passer là bas. Juste un bémol pas d’ascenseur .. sinon service et personnel géniale.
Stayed 1 night in Aug 2023
Response from Maud ROBERT on Aug 12, 2023
Bonjour Jeremy,Merci d'avoir pris le temps de nous laisser un commentaire. Nous avons bien noté que l'absence d'ascenseur avait été une difficulté pour vous.N'hésitez pas a demander une chambre au rez de chaussée lors de votre prochain passage a Avignon, nous serions ravis de vous accueillir à nouveau.Cordialement,

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Bon hébergement
Stayed 1 night in Aug 2023
Response from Maud ROBERT on Aug 12, 2023
Bonjour Sylvie,Merci pour votre commentaire;Au plaisir de vous accueillir une nouvelle foisCordialement

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Estancia agradable
Hotel sencillo pero con las comodidades necesarias para una estancia corta. Habitaciones limpias y con colchones y almohadas buenos. Alejado del centro histórico pero con servicio de bus al centro en la puerta.
Stayed 1 night in Aug 2023
Response from Maud ROBERT on Aug 11, 2023
Buenos dias,Muchas gracias por tomarse el tiempo para dejar un comentario. Esperamos darle la bienvenida durante su próxima visita a Aviñón.Atentamente,