Ratings based on 83 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
88% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Beth from El Paso, Illinois

2nd day of stay

Posted Apr 19, 2016 on Hotels
2nd day of our stay we were out of the room from 10 A.M. till after 7:30 P.M. No maid service was provided. We were able to get fresh towels from the check in desk.
5 out of 5
by Cindy from Romeoville

Posted Apr 15, 2016 on Hotels
I had a great stay. The sales manager Jeremiah Johnson was exceptional. I had a flat tire the first morning we were there & he started to change it for me. He was in a suit & tie & I didn't want him to get dirty. Luckily there was a Discount Tire steps away. I was able to get it fixed within an hour.
5 out of 5
by Marcus from Pearland

Great family stay

Posted Mar 27, 2016 on Hotels
Loved the stay.
Comment from Hotel Management
Jun 18, 2016
Dear Marcus, We're so glad you enjoyed your experience at our hotel. We hope to see you again soon! -David V, GM
4 out of 5
by A verified traveler

Posted Mar 2, 2016
Very friendly staff, clean room. Met all expectations.
Comment from Hotel Management
Mar 9, 2016 by David V, GM, Hotel Management
Dear Anonymous, We're so glad you enjoyed our hotel! Hope to see you again soon!
4 out of 5
by A verified traveler

Posted Feb 29, 2016
Overall it was a very nice place to stay and very friendly people.
Comment from Hotel Management
Mar 1, 2016 by David V- GM, Hotel Management
Dear Anonymous, We're so glad you enjoyed our hotel! See you again soon!
5 out of 5
by A verified traveler from St. Johns, MI

Nice hotel in a convenient location.

Posted Jan 26, 2016
Everything was just as you would expect from a Fairfield.
Comment from Hotel Management
Jan 29, 2016 by David V, GM, Hotel Management
Dear Michelle, We're so glad we met your expectations! We're renovating our entire hotel this, with which we are planning to exceed your expectations in every way! We can't wait to show you!
4 out of 5
by Sabrina from Plainfield, IL

Great stay!

Posted Jan 25, 2016 on Hotels
This hotel exceeded my expectations. Everything about my stay was perfect. Dallas at the front desk was very nice and helpful.
Comment from Hotel Management
May 7, 2016 by David, Hotel Management
Dear Sabrina, Thank you for choosing our hotel to stay! We're so glad you enjoyed everything! I will definitely pass along the feedback to Dallas! Hope to see you again soon!
4 out of 5
by kami

Posted Jan 4, 2016 on Hotels
Comment from Hotel Management
Mar 12, 2016 by David, Hotel Management
Dear Kami, We're so glad you enjoyed our hotel! If you're ever in the area again, we hope to see you again.
4 out of 5
by Denise

Great hotel staff

Posted Dec 28, 2015 on Hotels
The hotel staff was excellent, very friendly and helpful. The pool was green and murky looking. The room smelled of dirty feet,.. And the sink and bathroom counter were not clean. Also the toilet wasn't clean.
Comment from Hotel Management
Mar 12, 2016 by David, Hotel Management
Dear Denise, Thanks for taking the time to share feedback! We're so glad you enjoyed our hotel, but we're sorry about the cleanliness issues you experienced! I can assure you this is not the norm, as we recently made a large management change. We'd love to show off our new detail!
5 out of 5
by Eric from Columbus OH

Quiet for Christmas

Posted Dec 26, 2015 on Hotels
Comfortable and quiet. The breakfast was well done. We were visiting family in Avon over Christmas and this hotel was convenient at a decent price.
Comment from Hotel Management
Mar 12, 2016 by David, Hotel Management
Eric, We are so glad you enjoyed our hotel. We work very hard to maximize our value! Safe travels, and happy holidays!