Ratings based on 340 Verified Reviews

4.3 out of 5
83% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

bedbugs

Posted Sep 25, 2017
Pros: Location. Newness/condition. Most of staff.
We started out in a room that had been set up for those with mobility impairment; we didn't like the bathroom setup, so the next night we had a different room. After spending a night in the second room, we discovered it had bedbugs; the hotel management said they were another type of bug, but I have seen and been bitten by bedbugs before and that's what I believe they were. The manager did give us money to wash and dry all our belongings in the hotel laundry to kill any bugs that may have gotten into our clothing. They moved us to another room, and we spent two nights there that were comfortable.
3 out of 5
by A verified traveler from Denver

Rooms need repair.

Posted Sep 20, 2017
Pros: It was close to where I needed to be.
Cons: 1. Check in staff being more polite. 2. Fix things when they need to be fixed. 3. Serve breakfast without charging. 4. Update the rooms.
Location: Visiting relatives.
Generally, this was an okay hotel but as a Hilton, I would give it low marks. The check in staff were slightly condescending when the credit card reader messed up and they couldn't wait to tell me how to use it. The other workers at the hotel were nice. Secondly, I have not stayed in a hotel in a long time where the breakfast was not free. It cost $9.95 per person which we did not purchase as the value was not there. Lastly, the room appeared to be a little dated, amenities such as ironing board and iron where well worn and cheap, the floor in the bathroom was coming apart and the grout between the tiles was in a state of disrepair. Television and channel choices were limited, refrigerator did not keep water cold, and the pillows where cheap and uncomfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tucson

Comfortable stay

Posted Sep 18, 2017
My friend and I took our children. On a small get away and the hotel was very accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Posted Sep 15, 2017
Hotel was geeat, only a few things that needed attention. Our bathroom tiles were loose and no Free Breakfast was included with the price.
4 out of 5
by A verified traveler

1 night stay

Posted Jul 18, 2017 on Hotels
It was clean nice room for 1 night stay. The price is a little less because it does not include breakfast which worked for my family. Staff was friendly.
5 out of 5
by Tracey

Phoenix stay

Posted Jul 17, 2017 on Hotels
It was great!!
5 out of 5
Recommended
for Everyone
by A verified traveler from az

Great hotel

Posted Jul 13, 2017
The only thing that we dislike was breakfast (not Included) but was not worth it. Better if u eat out.
5 out of 5
by A verified traveler

Great experience!!!

Posted Jul 11, 2017 on Hotels
Check-in was quick and easy. The staff was friendly and the cleaning lady, Lupe, left us a nice welcoming note. She also cleaned the room very well. Pool was clean and very enjoyable. Very happy with my stay.
5 out of 5
by Ralph

Holiday Review

Posted Jul 7, 2017 on Hotels
Nice place to stay and close to a lot of places
5 out of 5
by Priscilla

Vacation with Family.

Posted Jul 3, 2017 on Hotels
Beautiful Room and Great Service.