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Reviews of Old Loans Inn

4 out of 5
Old Loans Inn
31-33 Main Street, Troon, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 274 out of 402 reviews" "
Rating 8 - Good. 101 out of 402 reviews" "
Rating 6 - Okay. 21 out of 402 reviews" "
Rating 4 - Poor. 4 out of 402 reviews" "
Rating 2 - Terrible. 2 out of 402 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hugh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely suite, very quiet
Stayed 2 nights in Apr 2024

10/10 Excellent

Isanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dorothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hogmanay break, will defo be back
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old loans
Clean friendly hotel, food is fantastic.
Stayed 2 nights in Nov 2023

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay at the old loans.
Overnight stay with Daughter for Birthday celebration. From the minute we checked in we got a good vibe with this hotel. Room was lovely and bathroom spotlessly clean. Had dinner which was superb and breakfast most enjoyable. Staff were professional and very friendly. Well done!! Keep up the good work. Will definitely be back.
Stayed 1 night in Nov 2023

8/10 Good

William

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lovely old building..just taken over, due update,great potential, really nice bar area..staff were helpful and working really hard.....our room had no heating ,but we were given another room with no fuss...hope new owners restore it to its former glory...worth a visit for the leisure centre
Stayed 1 night in Oct 2023

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
The service and the quality of the food from the restaurant was excellent. Would definitely visit again.
Stayed 1 night in Oct 2023

10/10 Excellent

Hilary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very helpful staff and beautifully clean
Stayed 1 night in Oct 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good will stay here again
Stayed 1 night in Oct 2023

8/10 Good

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food superb staff excellent
Stayed 1 night in Oct 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding in every respect. Would fully recommend.
Stayed 2 nights in Oct 2023

8/10 Good

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

6/10 Okay

ian

Traveled with partner
Liked: Cleanliness, amenities
There are a couple of staff who are fantastic Cocktails poor didn’t come as described Dinner average Breakfast very poor. Most definitely not luxury and not cheap either A few minor tweaks and the scores I have given would be higher
Stayed 3 nights in Sep 2023

8/10 Good

Helen

Traveled with partner
Friendly staff. Good food
Stayed 1 night in Sep 2023

8/10 Good

carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff, good food and nice setting. However, front of building rooms quite noisy this is due to location. Maybe triple glazing would help.
Stayed 3 nights in Aug 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Brilliant stay all staff were super friendly and food excellent, would definitely recommend and hope to be back soon
Stayed 1 night in Aug 2023

8/10 Good

Diana

Stayed 1 night in Aug 2023

6/10 Okay

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Aug 2023

10/10 Excellent

Roger, Fredonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable rooms, good restaurant, very helpful staff. High marks
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

6/10 Okay

Sean

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice spot, quiet & clean. Poor Management & Comms.
Quiet hotel in nice surroundings. Cleanliness was spot on and housekeeper's are a credit. For what I paid I would say the money wasn't worth it. I asked for early check out, which I eventually got, but communication amongst Managers didn't occur, even after asking for a second time. Two days before checking out there was an issue with my room I raised, which was never resolved, the hotel kept repeating maintenance would look into the matter which did not happen. It wasn't drastic but I am sure others would ha e raised this further than me.
Stayed 4 nights in Aug 2023

10/10 Excellent

Zayra, Simi Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

ALISTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were always attentive and friendly
Stayed 3 nights in Aug 2023

10/10 Excellent

Tim

Stayed 3 nights in Aug 2023

10/10 Excellent

STEVEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Everything was great. Staff was excellent. Great time 100%
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant.
Lovely place to stay. Spacious room and nice staff.
Stayed 1 night in Aug 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Douglas

Stayed 2 nights in Jul 2023

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing little hotel
Amazing little hotel with exceptionally friendly staff. Nothing was too much trouble for them. The restaurant was a little pricey but the food was great. Would certainly stay again.
Stayed 1 night in Jul 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
Very friendly hotel with plentiful car parking.
Stayed 3 nights in Jul 2023

10/10 Excellent

Murdo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, given a warm welcome, lovely room and a great breakfast selection. Would highly recommend
Stayed 1 night in Jul 2023

10/10 Excellent

Michelle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was really good we will defo be going back again the food was great.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Ian

Traveled with partner
Liked: Cleanliness, staff & service
Convenient but room was very hot, notwithstanding that it was not very hot outside.
Stayed 2 nights in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Kevin

Stayed 1 night in Jun 2023

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in suite which was comfortable and spacious. Service was good and efficient. Reasonable breakfast.
Stayed 2 nights in Jun 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and would recommend and stay again Expensive for food and drinks although it was nice Would defo recommend and stay again
Stayed 1 night in Jun 2023

8/10 Good

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Really lovely hotel, beautiful room and lovely staff. Food was good but felt it was a little over priced
Stayed 1 night in Jun 2023

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Stay playing golf
Stayed with golfing friends. From the moment we arrived we felt welcome. Service was excellent and rooms were spotless and well equipped. Breakfasts were fantastic and service was prompt and friendly.
Stayed 2 nights in Jun 2023

10/10 Excellent

Lorraine

Stayed 1 night in May 2023

10/10 Excellent

anne marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice traditional hotel, spacious, comfortable with friendly staff.
Stayed 1 night in May 2023

6/10 Okay

Andrew

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Went for family birthday. Hotel allows dogs so mum was able to take her wee bestie . Meal was not the best had to return some dishes . Mum didn’t sleep well due to excessive noise banging doors in middle of night . Then on departure as we were putting cases in car as my daughter was coming out she was approached and asked to settle the bill . I had already paid for stay online . I had still to pay for dogs £20 . They charged my daughter £180 ! Went in to see receptionist to explain . Eventually after phoning head office to confirm she refunded my daughter but said it will take 3 days to go back on her card ! Not happy !
Stayed 1 night in Apr 2023

8/10 Good

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023

10/10 Excellent

Elspeth

Stayed 3 nights in Apr 2023

10/10 Excellent

Dolapo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

robert

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel. Excellant food. Friendly staff.
Great hotl and excellant food. Just wish our room had a better view.
Stayed 2 nights in Feb 2023