Ratings based on 7 Verified Reviews
2.9 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from North Carolina
Quality has gone downPosted Jul 15, 2010
We stayed at the Station eight years ago and looked forward to returning. When we walked in, the lobby smelled, the service at the front desk was slow, and it wasn't clear to the clerk that we'd already paid for the room. The wi-fi didn't work, the hotel was under new ownership and there was no bar service (although we were told we could walk down the block to a convenience store and bring our own drinks into the lounge). The smell in the lobby continued up to the lounge and into the room. The only positive experience was housekeeping. They were helpful and did a good job. Overall, it was not what we were expecting. We won't be going back to the Station.
by A verified traveler from Scotland
Not too badPosted Oct 5, 2009 on Hotels
Nice room in a very old fashioned hotel. Enjoyable stay the only issue was the maid walking in the room without knocking the door while I was getting changed! The maid service wasn´t the best either but other than that an enjoyable stay.
by A verified traveler from SCOTLAND
FINE FOR A NIGHTPosted Mar 19, 2009 on Hotels
GOOD BASE FOR A NIGHT OUT IN AYR. CLEAN SHEETS AND TOWELS WERE A BONUS .
by A verified traveler from BIRMINGHAM
TOTALLY DISSAPPOINTEDPosted Sep 16, 2008 on Hotels
The Hotel is lakcing a clean touch, receptioist very polite and efficient, started to walk up the stairs to my room, and the stairs carpet on the 2 floors i travelled was filthy, not been touched by a cleaner for some time looking at some of the debris on the stairs. room was ok, and bed reasonably comfortable. had no hot water initially, i had to literally run the tap for some 3-4 minutes before i got any hot water!! wanted a cup of tea, which hotel had provided me with tea making faciltiies and ingredients, but when i looked in the kettle it was minging, dirty and brown inside. i went for breakfast the following morning and this was ok, nothing special on a medium size plate, only when checking ot to be told i had to pay £9.95 for breakfast!!! i would not have given you £2.50 in a greasy spoon for this let alone £10 here! I WILL NOT BE RETURNING HERE UNDER ANY CIRCUMSTANCES.
by A verified traveler from Nottingham
An old hotel with potential butPosted Jan 1, 2008 on Hotels
The station hotel is a grand old hotel with a fantastic central position within the town of Ayr. It could do with some serious investment and updating which could be done without altering its character. That said the stay was pleasant as was the staff. The rooms are large and light but some of the fittings tired.
Recommendedby A verified traveler from Surrey
Handy LocationPosted Dec 17, 2007
The hotel is conveniently located next to the train station and only 3 minutes walk to the town centre. The rooms are extremely large especially the bathroom which is definitely the largest i have seen in a hotel. Rooms have all amenities you would expect from a 3 star hotel. The wireless connection in the room I stayed in was very poor however this was down to the fact my room was a long way from reception. The full scottish breakfast was very nice and came with haggis which was a nice touch. The close proximity to the train station did not pose a problem with noise as you might expect. I only noticed hearing one train about 7pm one night. Overall my experience was very good.
by A verified traveler from London
3 stars is an absolute stretchPosted Sep 30, 2006
My husband and I stayed here on our way between Edinburgh and taking the ferry to Ireland and were genuinely hesitant to even walk in when we drove up. The exterior of the hotel looked very unimpressive and a bit run down. Our trepidations were confirmed when we got into the room. The furniture is pretty worn, paint is chipping off the wall in many places, the carpets were stained from obvious water leaks and the beds were hard as rocks. It just felt so dirty I did not even want to put my feet down on the floor with or without socks. The lift was broken, adding to the lack of charm, and just to add a bit more, when I walked up to the front desk to check in the woman at reception proceeded to talk on the phone for around 2-3 minutes, no acknowledgement or apology in the slightest. Do not stay here unless you are absolutely desparate.