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Melia Castilla
4.0 star property

Upscale hotel, walk to Plaza de Castilla

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Melia Castilla

Photo gallery for Melia Castilla

Executive lounge
Porch
Property entrance
View from room
Banquet hall

Overview of Melia Castilla

Reviews
9.0

Wonderful

Highlights
  • Cleanliness is scored top 10% in Madrid by travelers.
  • Offers an outdoor pool. Only 5% of properties have this in Madrid.

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Calle del Poeta Joan Maragall, 43, Madrid, Madrid, 28020
  • Popular LocationPlaza de Castilla7 min walk
  • Popular LocationSantiago Bernabéu Stadium14 min walk
  • Popular LocationPuerta del Sol10 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)15 min drive
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Room options

View all photos for Premium Room

Down comforters, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room (The Level Lounge Access)

Down comforters, minibar, in-room safe, desk

Deluxe Room (The Level Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Plasma TV
Pillow menu
Down duvet
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Supreme Room

Supreme Room | Down comforters, minibar, in-room safe, desk

Supreme Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room (The Level Lounge Acces)

View from room

Premium Room (The Level Lounge Acces)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Plasma TV
Pillow menu
Down duvet
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Triple Room

Down comforters, minibar, in-room safe, desk

Premium Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Room

Down comforters, minibar, in-room safe, desk

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Melia Room, Room, Connecting Rooms

Room amenity

Melia Room, Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 560 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Family Communicated The Level (2Ad+2Ch)

Down comforters, minibar, in-room safe, desk

Family Communicated The Level (2Ad+2Ch)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Plasma TV
Pillow menu
Down duvet
  • 797 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Castilla Suite The Level)

Suite (Castilla Suite The Level) | Down comforters, minibar, in-room safe, desk

Suite (Castilla Suite The Level)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Plasma TV
Pillow menu
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Communicated The Level (2Ad+1Ch)

Down comforters, minibar, in-room safe, desk

Family Communicated The Level (2Ad+1Ch)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Plasma TV
Pillow menu
Down duvet
  • 797 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (The Level Lounge Acces)

Junior Suite (The Level Lounge Acces) | Down comforters, minibar, in-room safe, desk

Junior Suite (The Level Lounge Acces)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Plasma TV
Pillow menu
  • 560 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Suite (The Level Lounge Access)

Grand Suite (The Level Lounge Access) | View from room

Grand Suite (The Level Lounge Access)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Plasma TV
Pillow menu
  • 678 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (2Ad+1Ch)

Room amenity

Family Room (2Ad+1Ch)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Room, Connecting Rooms (2+2)

Room amenity

Family Room, Connecting Rooms (2+2)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 560 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for The Level, Premium Triple Room

View from room

The Level, Premium Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Plasma TV
Pillow menu
Down duvet
  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Madrid

Melia Castilla is located in Tetuán, a neighborhood in Madrid, and is near a metro station. Notable landmarks in the area include Plaza de Castilla and Royal Palace of Madrid. Looking to enjoy an event or a game while in town? See what's going on at Santiago Bernabéu Stadium.
Visit our Madrid travel guideOpens in a new window

What's nearby

  • Plaza de Castilla - 7 min walk
  • Santiago Bernabéu Stadium - 14 min walk
  • U.S. Embassy - 5 min drive
  • Royal Palace of Madrid - 9 min drive
  • Puerta del Sol - 10 min drive

Getting around

  • Nuevos Ministerios Station - 3 min drive
  • Cuzco Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • La Garriga - 3 min walk
  • Sumo - 4 min walk
  • Mesón Txistu - 3 min walk
  • Naked & Sated - 4 min walk
  • La Tagliatella - 3 min walk

About this property

Melia Castilla

Luxury upscale hotel near Plaza de Castilla
Located close to Santiago Bernabéu Stadium and Cuatro Torres Business Area, Melia Castilla provides a terrace, shopping on site, and 2 coffee shops/cafes. Treat yourself to spa services, such as a manicure/pedicure, a facial, or a body wrap. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Spanish cuisine and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • A seasonal outdoor pool with sun loungers
  • Full breakfast (surcharge), self parking (surcharge), and an area shuttle
  • An electric car charging station, express check-out, and babysitting (surcharge)
  • A front-desk safe, a porter/bellhop, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 909 rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hair dryers
  • 32-inch plasma TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Self parking on site (EUR 27 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends; EUR 27 per person
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Distrito 798
  • El Pelícano
  • L'Albufera
  • Lobby Café

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1970
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch plasma TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to June 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 27 per person
  • Self parking fee: EUR 27 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 17 to September 01
Pool access available from 11:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility or spa tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Meliá Castilla
Meliá Castilla Hotel
Melia Castilla Hotel Madrid
Meliá Castilla Hotel Madrid
Meliá Castilla Madrid
Melia Hotel Castilla
Meliá Castilla
Melia Castilla Hotel
Melia Castilla Madrid
Melia Castilla Hotel Madrid

Frequently asked questions

Does Melia Castilla have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–8:00 PM. The pool is closed seasonally each year from September 1 to June 15.

How much does it cost to stay at Melia Castilla?

As of Apr 16, 2024, prices found for a 1-night stay for 2 adults at Melia Castilla on May 6, 2024 start from $206.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Castilla pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Melia Castilla?

Self parking is available for EUR 27 per day. Limited spots are available.

What time is check-in at Melia Castilla?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Melia Castilla?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Melia Castilla located?

This family-friendly Madrid hotel is located in the business district, within a 15-minute walk of Plaza de Castilla and Santiago Bernabéu Stadium. Cuatro Torres Business Area and Hospital La Paz are also within 2 mi (3 km). Cuzco Station is 6 minutes by foot and Valdeacederas Station is 7 minutes.

Melia Castilla Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 491 out of 818 reviews" "
Rating 8 - Good. 254 out of 818 reviews" "
Rating 6 - Okay. 47 out of 818 reviews" "
Rating 4 - Poor. 15 out of 818 reviews" "
Rating 2 - Terrible. 11 out of 818 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Clare

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a quiet area which is what we wanted for a family holiday. The room was spacious and had good facilities. The buffet breakfast had a great choice for picky eaters! What I will say is check the pool opening times for the year, we didn’t and arrived to a closed pool, dealing with child mental breakdowns at this info was not fun. We paid extra for this hotel due to having what looked like a great pool, we just couldn’t get in it!! I was also expecting some kind of child entertaining area, I didn’t see anything, maybe I missed this? We did have to travel everywhere on the metro which is what we were prepared to do, but if you don’t want to do this I would recommend a hotel closer to which ever attractions you want to visit. There are a great selection of restaurants close to the hotel which we sampled. We also ate in the hotel restaurant one evening, the food was good, but again possibly not set up for children.
Stayed 4 nights in Apr 2024

10/10 Excellent

Dorel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff members and hotel amenities.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carolynne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that the Level was always available for my family to grab snacks throughout the day. The front desk is amazing and always say ‘yes’ if you need something. Spirit of hospitality is strong at the hotel!!! I was in Madrid for a large conference and worked with 20 hotels as I managed the room block. By far, the team at Melia was the easiest to work with and rolled with the changes throughout the event. Highly recommend if you want a stay where you feel like a VIP 24-7. Thank you Melia team!!!!!
Stayed 4 nights in Feb 2024

8/10 Good

Marcus, dania beach

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Ding

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Majed

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Reasonably priced
Stayed 4 nights in Nov 2023

10/10 Excellent

FURROKH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
happy to rent this room
Stayed 1 night in Nov 2023

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, everyone was friendly and the food was very tasty
Stayed 1 night in Oct 2023

2/10 Terrible

Mark

Stayed 2 nights in Sep 2023