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Small room, with very limited toilet/shower space. Adequately appointed room. Excellent front desk.and porter service. Dining room service is fast with adequate menu. Location is unequaled.
This hotel is just absolutely lovely. The rooms were very nicely appointed (we had a suite) and the hotel staff were incredibly helpful and very friendly. The rooms were quiet and the beds were incredibly comfortable! The hotel is in a great location being close to Copley Square, to Boston University ...
Our king sized bed was very, very comfortable. The room itself was well appointed with very modern style furniture and a very large flat screen TV (could be 60") . Complimentary Perrier water and small box of chocolates were waiting for us in our room. Did I mention how comfortable the bed was? The ...
I loved that they preserved the old mansion feel of this place. The stairways are grand and they creak, the room we stayed in have high ceilings and nice fireplace molding with the "R" for Robbins (previous owner of the house). There is no TV in this place, which I guess they did it on purpose to ...
The hotel is located near the subway to downtown which was very convenient when touring around. There are restaurants within walking distance of the hotel as well as a mall. If you are interested in hop on hop off touring there is a stop just a five minute walk from the hotel. The hotel staff were ...
Very nice hotel,well situated within Boston,friendly staff,clean environment.Try and book a trip to Mathers Vineyard at the desk,$100 a person,well worth the visit and cape cod trip ,same price.They pick up at the hotel,early start 6.15 am ,mathers vineyard and 7.00 am Cap Cod.Do the duck tour,Brilliant,pick ...
Our room was large and comfortable, and staff were welcoming and helpful. Convenient location very close to Boston Common. We're not accustomed to needing aircon overnight, and found it noisy to a degree that roused us from sleep from time to time. But we couldn't open windows as our room overlooked ...
My husband and I have stayed at the Lenox 5 times now, and each time gets better and better!! The hotel staff are friendly, accommodating and welcoming! The restaurant staff from the waiters, to the bartenders, to the supervisory staff are beyond compare !!! These folks go above and beyond, on a ...
Hard to top the Fairmont - top end but very friendly and welcoming. Stayed in a similarly rated hotel later in the week in Montreal - no comparison. This is as close to a 5 star as it gets - no one should be disappointed - unless they are a cat lover!
I stayed one night to attend a convention. The room was small but clean. The location was convenient for attending the convention,shopping and dining.
Great to walk to many different places in Boston. Very good complimentary wellness plans. Very slow staff whenever you make any requests, and disappointing cleanliness of the bedroom (i.e. found a pair of old socks under the TV cabinet, and items that fell were not picked up).
This hotel is beautiful. The staff were very helpful, the rooms were clean and comfortable. Can't fault it. Would definitely recommend and would stay again.
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