Ratings based on 2,041 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Milton Keynes, UK

Brilliant

Posted Sep 15, 2017
This hotel is beautiful. The staff were very helpful, the rooms were clean and comfortable. Can't fault it. Would definitely recommend and would stay again.
Comment from Hotel Management
Sep 20, 2017 by The Colonnade Team, Hotel Management
Thank you so much for staying with us. We are so happy you enjoyed our hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler from Nl, Canada

Very central

Posted Sep 7, 2017
Front Desk staff very pleasant and helpful. Hotel is convientently located with T/subway station right outside the door,shopping is directly across the street in the Prudential Building and a short 15 min walk and you are at Fenway. First time to Boston and couldn't have picked a better hotel for service and location
Comment from Hotel Management
Sep 8, 2017 by Kelly K, Hotel Management
We are thrilled to hear you enjoyed your stay with us! We hope to get the chance to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Long Weekend Stay

Posted Sep 6, 2017
Pros: Staff, location, roof top pool
Cons: Service at roof top pool bar
Location: Prudential centre across street, lots of places to shop and eat
Stayed at hotel over labour day long weekend. The staff were great, very attentive and accommodating. Hotel is in great location across from mall.
Comment from Hotel Management
Sep 8, 2017 by Kelly K, Hotel Management
Rich, Thank you so much for staying at The Colonnade and we are so happy to hear you enjoyed your stay. We couldn't agree more that the location is great. We look forward to welcoming you back again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near centre of town.

Posted Sep 2, 2017
Location: Opposite prudential ce treatment which is great for breakfast, shopping and an easy to find focal point.
Clean, friendly hotel quiet area of Boston. Good facilities including roof top pool. Bar staff in evening great (although one was a bit grumpy).
Comment from Hotel Management
Sep 20, 2017 by The Colonnade Team, Hotel Management
Thank you for staying with us! We hope to get the chance to welcome you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Not as great as I was expecting

Posted Sep 1, 2017
Pros: Historic building was nice. Overall good, just not great as expected.
Cons: Food quality, better pillows, some overall renovating.
Location: Close to everything, so location was good.
Flat pillows, and poor quality breakfast. Otherwise, "decent" stay. I thought they were a fancier and better quality establishment than they turned out to be. :(
5 out of 5
Recommended
for Everyone
by A verified traveler from Portsmouth

Fantastic hotel and helpful staff

Posted Aug 30, 2017
This hotel is well situated in back bay a short walk to downtown Boston. There is a shopping complex opposite for food and drinks. The roof top pool was large enough to swim in and there were plenty of loungers available. The beds were comfortable and the room was clean.
Comment from Hotel Management
Sep 20, 2017 by The Colonnade Team, Hotel Management
Thank you for staying with us! We hope to get the chance to welcome you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic location

Posted Aug 30, 2017
Pros: Location, staff, pool.
Cons: Only negative was a bit of a smoky smell occasionally in our room.
Location: Subway is literally out the front door. You can walk all over Boston from this location.
Could not be in a more convenient location for what we wanted to do in Boston. Rooftop pool is perfect for when you need a break. Would highly recommend the restaurant Giacamo's a few blocks away but make a reservation!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2017
Great location, nice and friendly staff. Will stay there again.
Comment from Hotel Management
Sep 20, 2017 by The Colonnade Team, Hotel Management
We are so happy you enjoyed your stay and cannot wait to welcome you back!
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Enjoyable stay. great service.

Posted Aug 26, 2017
Had an enjoyable 3 night stay at this hotel. Check in was easy and the room was available for us when we arrived at noon which is always appreciated. The room was spacious, comfortable and clean although did have a slight smell and the air conditioning was loud but it worked well. Wifi was reliable and fast. The staff were very good, anything requested was quickly attended too. We had room service and food by the pool which was all very nice and reasonably priced. The pool is small and busy but it was lovely to relax after a busy day of sight seeing. The location of this motel is good with a T station practically at the front door and the Amtrak station within a few minutes walk. We were also able to easily walk to key locations such as Boston Common, Copley Square, start of the Freedom Trail and Fenway Park. There are also plenty of shops and restaurants close by plus a large supermarket which was handy given you get a reasonable size fridge in your room, would recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and well appointed

Posted Aug 23, 2017
Location: Prudential Center across the street. Copley Place and grocery is less than a block away.
Flight was canceled last minute and rebooked for 24 hrs later. I had been staying in Back Bay for past few days and figured I'd stay in the area. l checked Expedia for good deals. This hotel popped up and was steps away from the Marriott I had been staying at, but the rate was going to be double. I couldn't take advantage of much else inside of the hotel like the pool and restaurant, but I enjoyed my room, view, and convenience of retail and dinner options across the street!