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Reviews of OYO 550 East View Hotel

3 out of 5
OYO 550 East View Hotel
Carlos Hilado Circumferential Road, corner Esperanza Diola Street, Bacolod, Negros Occidental

Reviews

6.8
Rating 10 - Excellent. 14 out of 89 reviews" "
Rating 8 - Good. 37 out of 89 reviews" "
Rating 6 - Okay. 20 out of 89 reviews" "
Rating 4 - Poor. 8 out of 89 reviews" "
Rating 2 - Terrible. 10 out of 89 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was handy to the airport close to airport, close to the city and take away food
Stayed 1 night in Mar 2020
Response from Bow on Mar 16, 2020
Hey, Thanks for making our day by your charming words. Glad you liked our services. Regards, Bow

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good and close to airport and has very good service
Stayed 1 night in Mar 2020
Response from Daniel on Mar 10, 2020
We appreciate your feedback, Have a wonderful day ahead :) Regards, Daniel

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure very low and no hot water in the 5th floor
Stayed 8 nights in Feb 2020

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, room comfort
It was a good stay but I hope you will make renovations in your hotel
Stayed 1 night in Feb 2020
Response from Zara on Feb 17, 2020
Hi, Jeffrey! Thank you for sharing this with me. We have cascaded the same to our concerned team and we will try our best to keep up with your expectations. Have a great day! Regards, Zara

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard PH hotel (room and bathroom), but terrific restaurant food (surprisingly good!) and nice reception staff. Was our 4th visit.
Stayed 3 nights in Feb 2020
Response from OYO on Feb 10, 2020
Thanks for such a lovely review, Julia! We will strive to keep up with your expectations always. Regards, Kevin

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Zara on Jan 25, 2020
Thanks for the positive rating, Hope to host you soon :) Regards, Zara

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Zara on Jan 25, 2020
Glad to see that you have rated us positively, Do give us more chances to delight you in the future as well. Regards, Zara

8/10 Good

ThadV

Business traveler
Liked: Staff & service
The lobby and my room was clean. Fresh linen and towels. The AC in my room took sometime before it can cool the room-it was old. Cable TV was fine. Breakfast buffet had limited choices but fairly decent. The staff were receptive and friendly. Location was convenient for shopping and eating. However, there were sightings of roaches from the wood panels in my room -they need to address that. Overall, I would come back & book with them again.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

A

Liked: Cleanliness, staff & service
The location of the property was near to my event.
Stayed 1 night in May 2019

8/10 Good

Denise kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
beautiful hotel but facilities are poorly maintained. staffs are very accomodating.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The hotel very clean and the customer service are very helpful and friendly. Thanks to them ,i believe i have to comeback again. Thanks
Stayed 3 nights in Jan 2019
Response from Jenny on Feb 12, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
I will go back if I am in Bacolod again.close to airport but a ways to downtown if that's where you want to go
Stayed 8 nights in Jan 2019
Response from Jenny on Feb 12, 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
No wifi connections. The room smells. But breakfast is okay.
Stayed 3 nights in Jan 2019
Response from Jenny on Mar 14, 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
Great experience pleasing and accommodating staff and the hotel of reasonable rate and excellent services.
Stayed 2 nights in Jan 2019
Response from Jenny on Feb 12, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good
Stayed 4 nights in Jan 2019
Response from Jenny on Mar 9, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay, friendly and helpful staff, but no sleeping in as on an intersection of a main road.
Stayed 16 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Gilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Logan

Disliked: Staff & service
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful. Being diabetic the extra help was nice.
Stayed 1 night in Sep 2018
Response from Jenny on Sep 24, 2018
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Chi, Laguna PI

Liked: Cleanliness
Disliked: Staff & service
Facilities
1. We stayed for 3 days and 2 nights. When we got there the room is not available yet so we waited for about 20 mins after 2pm. 2. The digibox cable is not working on the first day so we asked the frontdesk to send someone to fix it and the maintenance changed the digibox. 3. On the 2nd day, the cable again is not working and had to change the TV now. 4. On the 3rd day the tv and the cable is not working at all and the have to change it the whole tv and digibox again! 5. We cannot connect to wifi, plus there's a username password which the frontdesk keeps saying the wrong info. In their website says FREE WIFI but we were not able to use the wifi. Because they do not know the USERNAME and PASSWORD of the ASUS ROUTER. 6. Regardless, the buffet food is okay.
Stayed 2 nights in Sep 2018
Response from jenny on Sep 24, 2018
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Verified traveler

noisy ac
Aircon was very niosy.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2018

8/10 Good

Addy, Alberta. Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Comfortable, accessible and convenient. Close to shopping mall, restaurants and groceries
Stayed 1 night in May 2018

6/10 Okay

Jbel, Cebu

Liked: Staff & service
Disliked: Property conditions & facilities
Back in Bacolod
Hotel seems to be getting old and needing a facelift.
Stayed 1 night in May 2018

8/10 Good

Dexter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and value
Stayed 2 nights in Mar 2018

4/10 Poor

Logan

Disliked: Property conditions & facilities
No tootbrush and mineral water
Not so accomodating. Leak roofings. No toothbrush and service waters.
Stayed 1 night in Feb 2018

2/10 Terrible

cass, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed
Very dirty hotel., staff are so un welcoming and un polite and rude. Food are cheap and poor quality! a waste of money! Overall rating is Terrible -0
Stayed 2 nights in Feb 2018

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Excellant
Stayed 4 nights in Jan 2018

6/10 Okay

ANN MARIE

Liked: Cleanliness, staff & service
No hair dryer.
Stayed 1 night in Dec 2017

2/10 Terrible

Ken

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID. (Unless you're fond of roaches)
Room 301 had roaches, moved to 321 which must have been a reserve, broken room with visible burns on furniture (see pic), inoperable safe deposit box, no toilet paper, and altered fire suppression/sprinklers. Property is too cheap to maintain their key card entry systems, instead, giving you ONE physical key to the bottom of the door lock. This was problematic for us as my wife and I were visiting different places. To call the front desk staff complacent would be a compliment from the inflexible experience we encountered. No early check in, nor any safe place to stow your bags until check in. Do yourself a favor and choose L' Fisher or Avenue Suites and avoid this dump.
Stayed 4 nights in Dec 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2017

10/10 Excellent

Dipalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

6/10 Okay

drigo, manila

Liked: Cleanliness, staff & service
close to where i went to do business
Inexpensive hotel with good staff and close to where my travel purpose lcated
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Hotel needs to be updated
Convenient location. Excellent hotel staff. Good size room. Small ants on the table and beddings. Bathroom and amenities (towels, soap bars) need to be updated. On and off water heater which is frustrating. Had to call maintenance thrice during our 3-day stay to fix the problem. Breakfast is ok when you come down to eat first thing in the morning. Otherwise, unappetizing to look at between 9 and 10am. Flies everywhere in the dining room.
Stayed 2 nights in Oct 2017

8/10 Good

Ron

Liked: Cleanliness, staff & service, room comfort
Very Good
Good
Stayed 1 night in Oct 2017

2/10 Terrible

Mike cleek, franklin ky usa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
no
no in room wifi as promised, no night lounge as stated in their description either. great food at the restaurant; however, you want to speak illongo because if not, they will bring you everything on the menu
Stayed 7 nights in Sep 2017

8/10 Good

Bahram

Liked: Cleanliness, staff & service, room comfort
Recommend despite of shortcomings
It is stated in the room that the faucet water is not for drinking, and the room lacking watercooker. Otherwise everything else okey and communications and the distance to every where, and wifi didnt work all the time.
Stayed 3 nights in Jul 2017

8/10 Good

kathsaji, toronto, canada

Liked: Staff & service, property conditions & facilities, room comfort
nice hotel
Nice hotel close to the stores, friendly and helpful staff.
Stayed 12 nights in Apr 2017

10/10 Excellent

Rule, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategically located
Nice and comfortable room, big enough, well lighted and cleaned toilet. Door lock is classic mechanical not electronically automated. Overall I like the place.
Stayed 2 nights in Apr 2017

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
I will not again booked.
Front Desk bad service, hot & cold not working, breakfast only for 1 person not good quality food. We will not stay again in this hotel.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

The breakfast served is not delicious.
Stayed 2 nights in Jun 2017

10/10 Excellent

Jerica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
It went well. Thank you!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
perfect location, clean, strong wifi

4/10 Poor

David Honorio III

They confirmed the night before that there was available room but when we checked in, no room was available. Luckily they found a hotel that can accommodate us