Ratings based on 217 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Good hotel but more attention to detail requiredPosted May 10, 2016
Good hotel, very german. Not geared to international clientele. Great location
for Everyoneby A verified traveler
Posted Feb 20, 2016
The hotel was absolutely divine!!! Will definitely be coming back.
by A verified traveler
Wonderful hotel with old world glamourPosted Sep 5, 2015 on Hotels
Loved our stay - highly recommended!
for Everyoneby A verified traveler from London
Posted Mar 30, 2015
Pros: The view was amazing, nice place to walk around and just relax.
Very clean and quiet rooms. First class staff, very friendly.
for Everyoneby rene from uk
Beautiful hotel in a quite beach location.Posted May 13, 2014
Pros: Grand but relaxing
Cons: Valet parking was a bit strained
Location: Beach,, town 5 min away
A great relaxing experience with a fantastic restaurant and bar
by Philip Bell from Sydney, Australia
good and badPosted Nov 5, 2013 on Hotels
The bedroom overlooking the ocean was a good size (even if the view was partly obscured), the private facilities were first class. The main dining room was excellent for dinner, and our second night we ate in the gourmet restaurant. The fitness centre is huge and extremely well cared for. criticisms (1) the table next to us on the first night had 2 small girls who, perhaps through boredom, jumped up and down and yelled throughout most of our meal. (2) We ate in the expensive restaurant next door and making a reservation early, we were shown to a centre table with another person's name on the reserved card. (3) the gentleman at the next table took a flash photograph of EVERYTHING placed on his table - the bread, the butter, the wine glass, the label on the wine bottle, the wine IN the wine glass. My Aussie sarcasm about being on a ship coming into port with the lighthouse signal hitting us every few minutes seemed to go over the head of the waiter. The 'oh, sorry for the inconvenience' comment rang rather hollow, especially as the meal cost over (can't say!!) for 2 people. (5) If I return, I will make sure it is midweek hoping not to get crowded out of the spa by screaming little children - themselves or their fathers - thinking it great fun to splash everywhere and consequently, everyone. But, hey, I WOULD return, the hotel is really very lovely.
by CJ from New York
Outstanding High End PlacePosted Jun 23, 2013 on Hotels
Beautiful setting, terrific eye for the detail and service orientation, children's offering with three story mansion dedicated to playing out of this world.
by A verified traveler from Strasbourg
Luxe calme et voluptéPosted Aug 19, 2008 on Hotels
Chic, élégant avec un spa merveilleux et une vue sur la Baltique à couper le souffle, cet établissement est sans conteste un des fleurons de l'hôtellerie allemande.
Recommendedby A verified traveler from Suffolk
Lives up to its name - Grand!Posted Aug 6, 2007
Wonderful hotel and spa. Magnificently restored and refurbished buildings located along the baltic coast. Rooms were spacious and luxurious with either park or sea view. Marble bathrooms with loads of soft towels, robes and plenty of lotions and potions! Spa included large indoor pool, jacuzzi, various saunas (including Finnish), Hammam and even an ice room for the brave! Again plenty of towels, robes, slippers, toiletries. Food was excellent with vast selection of internatiional wines. Breakfast buffet style with wide choice of European and American foods. Service first class with polite unobtrusive staff who all spoke perfect English! Mostly very polite German and Scandinavian guests. We appeared to be the only Brits - maybe this wonderful hotel is a well kept secret! Expensive but worth it!!
for Familiesby A verified traveler from Düsseldorf
Eines der wenigen "wirklichen" Grand HotelsPosted Apr 3, 2017
Pros: gepflegtes Umfeld, geschmackvolle Einrichtung, sehr gutes Essen, Nähe zur See, liebevoller Umgang mit den Gästen
Cons: es gibt immer Kleinigkeiten zu verbessern, aber das sollte vor Ort mit den zuständigen Mitarbeitern besprochen werden.
Location: Wismar, Schloss Grönitz,, Schloss Bothmer, Rostock Schwering, Warnemünde, Darß, Bad Doberan
Heiligendamm ist wie eine eigene Welt, die es erlaubt für ein paar Tage die "Seele baumeln" zu lassen, Top-Lage, wunderbare Architektur, traumhaftes Umfeld, toller Spa-Bereich, excellentes Essen, zuvorkommender Service.