Ratings based on 31 Verified Reviews

4.1 out of 5
87% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, SC

Peaceful setting, spacious rooms, great service

Posted Jul 22, 2017
We were given a lovely, roomy, nicely appointed suite overlooking the terrace. The weather was nice, so we could have the windows open and still have a peaceful night's sleep, due to the quiet park setting. The only bad thing was that the cigarette smoke from the smokers on the terrace came into our room. That could be resolved if the hotel would put the ashtrays up at the back of the terrace instead of right next to the building. Breakfast was super, and the lady who oversees that is so gracious and pleasant. It is a short walk into town through the park. This was one of the best lodgings of our whole month long trip.
Comment from Hotel Management
Jul 29, 2017 by Tony Wickremasinghe, Hotel Management
We greatly appreicate your comments and glad that you felt comfortable with us during your stay. Certainly we are going to look into the matter with the Smokers and will consider your Suggestion. Thank you once again..
3 out of 5
Recommended
for Everyone
by A verified traveler from State College, Pennsylvania

Decent place in Bad Homburg

Posted Jul 11, 2017
Pros: Clean. Adequate dealings with the staff. Easy and free parking out front, which is unusual in this densely populated area.
Cons: Add another person at the front desk. Put in an elevator to the front reception area.
Location: Across from the park. Lovely roses out front.
I was looking for a place to stay that was within easy driving distance to Frankfurt airport. This was a bit further than I expected. The park across the street is very nice for a stroll. The hotel itself is clean and decently run. However, there were times when no one was in attendance at the front desk. The hotel seemed understaffed. The biggest drawback was the lack of elevators, leading to a whole lot of lugging heavy bags up and down stairs, including those leading up to the main entrance (in the rear of the building). No one on the staff offered to help. While this hotel was adequate in most regards, it was a cheerless environment.
Comment from Hotel Management
Jul 15, 2017 by Tony, Hotel Management
´Thank you for your positive comments
5 out of 5
by julian

Posted Jun 22, 2017 on Hotels
Very large room with cozy beds and great WiFi. Staff was delightful and the location right next to a park filled with glorious sculptures and a spa made this a very special trip. Decent on-site parking costs extra and there is no elevator. High-ceilings in room make air move a little better when opening windows fully - there is no AC. Lovely tea service in-room. Breakfast was small but good. Overall a very pleasant stay.
Comment from Hotel Management
Jun 29, 2017
We appreciate your comments and feel comfortable that you had a pleasant stay in our Hotel . We wish to welcome you again and please do contact us if you need any assistance or information that you may need. Thks rgds Tony Wickremasinghe
5 out of 5
Recommended
for Everyone
by A verified traveler

Ambience Good

Posted Apr 17, 2017
Rightly placed location awesome view from room.Break fast items served need improvement very less varieties to choose good for 4-5 days beyond that you get bored.Also TV channels are very less requires improvement.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Florida

Posted Feb 13, 2017
Excellent staff, very professional in every sense!
3 out of 5
by A verified traveler

Posted Oct 11, 2017
Pros: sehr saubere, gut ausgestattete Zimmer, gute und ruhige Lage des Hotels
Cons: Nicht aufgeführt war in Ihrem Angebot die Parkgebühr von 7,00 Euro pro Tag.
Negativ aufgefallen ist uns die Nichtbesetzung der Rezeption abends- trotz schriftlichen Aushangs,dass die Rezeption von 22.00 Uhr bis 6.00Uhr besetzt wäre. Die angegebene Telefonnummer für Notfälle führte zu einer Mailbox, unsere Bitte um Rückruf blieb unbeantwortet. Deshalb bei " Service und Hotelteam eine 4".
2 out of 5
by A verified traveler

Das Hotel liegt im Kurbezirk!!!!

Posted Oct 3, 2017
Cons: Bei der Buchung auf die verkehrstechnisch komplizierte Lage des Hotel hinweisen, dass man nach 22:00h das Hotel nur noch über Umwege erreichen kann.!
Location: Manche Unternehmungen sind nicht realisierbar, wenn man vor 22:00h im Hotel sein muss!!!
Das Hotel liegt im Kurbezirk von Bad Homburg. Das bedeutet: Ab 22:00h gibt es keine direkte Zufahrt zum Hotel mehr. Man muss gewaltige Umwege (einmal gesamt um Bad Homburg) fahren, um wieder ins Hotel zu gelangen. Es macht eine unglaubliche Freude, nachts in einer fremden Stadt herum zu kurven und immer wieder vor Straßensperren zu landen. Das Navy kennt die Sperrung des Kurbezirkes ab 22:00h nicht, und schickt einem auf Wege, die vor Einbahnstraßen und Strassensperren landen!!!!! Darauf wurden wir weder bei der Buchung noch bei unserer Ankunft von der Rezeption hingewiesen!! Nach unserer Rückfrage am nächsten Morgen, (wie man nach 22:00h ins Hotel) zurück kommt, erhielten wir einen Stadtplan, auf der die Strecke der Umfahrung eingezeichnet war. Und den Rat nach 22:00h am besten die Stadt zu verlassen und über die Autobahn (Richtung Oberursel) wieder zurück in die Stadt zu fahren.
4 out of 5
Recommended
for Families
by A verified traveler from Neuenstadt

Nice Hotel directly at the park in Bad Homburg

Posted Aug 27, 2017
Pros: The very nice surroundings, directly in the neighbourhood of the beautiful park in Bad Homburg. The very good breakfast. The parking possibilities.
Cons: The booking by Expedia was not perfect; as only one room instead of the two orderred rooms at Expedia were booked. Hotel gave us second room anyway.
Location: Walk through the beautiful park, visit the facilities of this Kurort (including wellness), visit the casino, visit Frankfurt and Bad Nauheim.
We stayed only one night in the hotel. After earlier check-in as agreed we have received nice rooms. The reception was very friendly and helped us very much to find a good restaurant not far away from the hotel. The breakfast was very good. Our children ate very good, which is not always the case.
5 out of 5
by Tamara

Muy contenta :)

Posted Jul 3, 2017 on Hotels
Muy acogedor, el personal amable y atentos. Andando a unos 10 min del centro.
Comment from Hotel Management
Jul 15, 2017
Thank you and we apreciate your comments.
3 out of 5
Recommended
for Everyone
by A verified traveler

Gutes Preis-Leistungsverhältnis

Posted Jul 2, 2017
Personal sehr freundlich, alles sehr sauber, Hotel in schöner Lage zum Park, im Verhältnis zum Preisniveau in Bad Homburg preiswert. Die Parkgebühren wären aus meiner Sicht entbehrlich. Das Frühstück war von der Auswahl her in Ordnung, allerdings nur mit sehr günstigen Produkten ausgestattet.
Comment from Hotel Management
Jul 2, 2017 by Tony Wickremasinghe, Hotel Management
Thank you and we appreciate your good comments. We look Forward to welcome you again and with better Services in taking note the improvements you have suggested for which we thank you again.