Ratings based on 221 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Great hotel close to the casino and shops

Posted Oct 16, 2017
Pros: The location and the beautiful SPA.
Cons: The king size beds should be one single mattress and not the two beds put together. But thats just a minor detail.
Location: Located next to the casino, shops and restaurants.
We only stay one night in Baden-Baden and this hotel was perfect four our short stay.
Comment from Hotel Management
Nov 2, 2017 by Front Office, Hotel Management
Dear Guests, thank you for your positive feedback, which we are delighted to forward to all employees. We would be pleased to welcome you another time again and remain in the meantime with best regards, Your Dorint Maison Messmer-team
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

Excellent location

Posted Sep 9, 2017
It was an excellent experience no more no less Excellent staff Excellent location
Comment from Hotel Management
Sep 14, 2017 by GRM, Hotel Management
Dear Guests, thank you for your positive Feedback, which we are pleased to Forward to all employees. It would be a great pleasure for us to welcome you another time again and remain in the meantime with best regards, Alexandra Mantarro Guest Relation Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Shropshire, UK

Lovely hotel in a great location.

Posted Aug 26, 2017
Pros: Lovely room and facilities. Very friendly helpful staff who all spoke excellent English, helpful when my German was far more rusty than I realised.
Location: Visiting the Spa in Baden Baden is a must, great facilities. Lots of lovely shops and cafes nearby.
Thoroughly enjoyed our stay at this hotel. Very nice helpful staff, great room. We stayed on a bed and breakfast basis, the breakfast was excellent, lots of variety, could not have asked for anything more. The spa facilities were very nice and not too busy so although the pool is fairly small, there was plenty of room to enjoy it. The only negative was that we needed to leave very early on our last morning, before breakfast which commenced at 7am. We checked with reception who confirmed to us that we could order breakfast via room service for 5am. We put in our order, but received a call at 5am to say that the order had been submitted late (we submitted it at 8pm the previous evening) and due to the early hour, the choice was limited. We were eventually provided with lunch boxes containing sandwiches, cereal bars, fruit and juice, in addition to some coffee. They did their best to ensure we were provided with something, but it was disapppinting after the assurances from reception. Had we known this in advance we would have left breakfast until reaching the airport.
Comment from Hotel Management
Sep 2, 2017 by Reception, Hotel Management
Dear Guests, thank you very much for your stay at the Dorint Maison Messmer. We are happy to hear that you enjoyed your stay with us. We would like to appologize for the inconveniences regarding your breakfast on your departure day. It would be a great pleasure for us, if we can welcome you another time again and remain in the meantime with best regards, Your Dorint Maison Messmer-team
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic experience

Posted Aug 20, 2017
Pros: Super friendly and helpful staff, well maintained facilities, excellent food and drinks, and the local spa
Location: Caracalla Spa
Great location in lovely Baden-Baden. Only a 10 minute walk to the warm geothermal spring waters offered at the Caracalla Spa, and the hotel itself had fantastic spa facilities. My wife and I enjoyed the "St Barth" 50 minute massages, and it was one of the most relaxing and luxurious moments of my life. My only regret was that we didn't book the 80 minute massage.
Comment from Hotel Management
Aug 23, 2017 by Guest Relation Manager, Hotel Management
Dear Guests, thank you very much for your stay at the Dorint Maison Messmer and your feedback afterwards. We are happy to hear that you and your wife enjoyed your stay with us - especially the St. Barth treatment. It would be a great pleasure for us to wlecome you another time again at the Dorint Maison Messmer and remain in the meantime with best regards, Alexandra Mantarro Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel and SPA. I really enjoyed

Posted Aug 17, 2017 on Orbitz
Beautiful hotel and Spa, enjoying staying here. Nice location to center of the city!
Comment from Hotel Management
Aug 23, 2017 by Guest Relation Manager, Hotel Management
Dear Guests, thank you very much for your sdtay at the Dorint Maison Messmer and your Feedback afterwards. We are happy to hear that you enjoyed your stay with us and would be pleased to welcome you another time again, Alexandra Mantarro Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel and Staff!

Posted Aug 17, 2017
This is a wonderful hotel with and equally wonderful staff. Everyone is extremely nice and the location and quality of the hotel is second to none. I highly recommend this hotel.
Comment from Hotel Management
Aug 18, 2017 by Guest Relation Manager, Hotel Management
Dear Guests, thank you very much for your positive Feedback, which we are delighted to Forward to all departments. We are happy to hear that you enjoyed your stay with us and it would be a great pleasure for us, if we can welcome you another time again at the Dorint Maison Messmer. Best regards, Alexandra Mantarro / Guest Relation Manager
5 out of 5
by A verified traveler

Posted Aug 4, 2017 on Hotels
Comment from Hotel Management
Aug 10, 2017 by Elena Hanusch, Hotel Management
Dear Guests, thank you for your positive feedback. Your Dorint Maison Messmer-team
5 out of 5
by Shlomo

Posted Jul 19, 2017 on Hotels
Comment from Hotel Management
Jul 29, 2017 by Elena Hanusch, Hotel Management
Dear guests, thank you for your great Feedback. We hope to welcome you another time again at the Dorint Maison Messmer. Best regards, Your Dorint Maison Messmer-team
5 out of 5
Recommended
for Everyone
by A verified traveler from Lima, Peru

Real nice hotel and perfect location

Posted Jul 7, 2017
Pros: Very good and wide Breakfast buffet and Spa Area
Cons: Nothing to say
Location: Casino is just in front, sunday afternoon free concert in front of the casino gardens, many nice stores, eating places and parks a block away!!
Extremely friendly staff, specially the concierge.
Comment from Hotel Management
Jul 10, 2017 by Martin Benker, Hotel Management
Dear Guests, Thank you for your positive feedback and taking the time to evaluate us. We are happy to hear that you enjoyed your stay with us. It would be a great pleasure for us if we could welcome you another time again here in Baden-Baden. Best regards, Martin Benker Rooms Division Manager
5 out of 5
by Darren

Amazing central hotel

Posted Jul 3, 2017 on Hotels
What an amazing hotel. Stunning property and amazing staff. The rooms are wonderful and very spacious, amazing bar and lounge area and the pool and spa are was spectacular. It's also in the perfect and most central arena for Baden-Baden. Will definitely be going back
Comment from Hotel Management
Jul 10, 2017 by A Stolle, Hotel Management
Dear Guests, Thank you for your positive feedback and taking the time to evaluate us. We are happy to hear that you enjoyed your stay with us. It would be a great pleasure for us if we could welcome you another time again here in Baden-Baden. Best regards, Martin Benker Rooms Division Manager