Ratings based on 199 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic experience

Posted Aug 20, 2017
Pros: Super friendly and helpful staff, well maintained facilities, excellent food and drinks, and the local spa
Location: Caracalla Spa
Great location in lovely Baden-Baden. Only a 10 minute walk to the warm geothermal spring waters offered at the Caracalla Spa, and the hotel itself had fantastic spa facilities. My wife and I enjoyed the "St Barth" 50 minute massages, and it was one of the most relaxing and luxurious moments of my life. My only regret was that we didn't book the 80 minute massage.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel and Staff!

Posted Aug 17, 2017
This is a wonderful hotel with and equally wonderful staff. Everyone is extremely nice and the location and quality of the hotel is second to none. I highly recommend this hotel.
Comment from Hotel Management
Aug 18, 2017 by Guest Relation Manager, Hotel Management
Dear Guests, thank you very much for your positive Feedback, which we are delighted to Forward to all departments. We are happy to hear that you enjoyed your stay with us and it would be a great pleasure for us, if we can welcome you another time again at the Dorint Maison Messmer. Best regards, Alexandra Mantarro / Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Lima, Peru

Real nice hotel and perfect location

Posted Jul 7, 2017
Pros: Very good and wide Breakfast buffet and Spa Area
Cons: Nothing to say
Location: Casino is just in front, sunday afternoon free concert in front of the casino gardens, many nice stores, eating places and parks a block away!!
Extremely friendly staff, specially the concierge.
Comment from Hotel Management
Jul 10, 2017 by Martin Benker, Hotel Management
Dear Guests, Thank you for your positive feedback and taking the time to evaluate us. We are happy to hear that you enjoyed your stay with us. It would be a great pleasure for us if we could welcome you another time again here in Baden-Baden. Best regards, Martin Benker Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

fantastic hotel in tourist city center casion

Posted Apr 26, 2017
very wonderful hotel in city center beside the casino, clean quite modern hotel
Comment from Hotel Management
Apr 28, 2017 by Martin Benker, Hotel Management
Dear Guests, Thank you very much for your wonderful Feedback. It would be a great pleasure for us to welcome you another time again at the Dorint Maison Messmer in Baden-Baden. Best regards, Martin Benker Rooms Division Manager
4 out of 5
by SANDRA

Heart of Baden Baden

Posted Apr 22, 2017 on Hotels
No hot water for evening bath - water just warm Wifi was not working properly during our stay
Comment from Hotel Management
Apr 28, 2017 by A Stolle, Hotel Management
Dear Guests, Thank you for taking the time to evaluate us. Feedbacks like yours are important for us to improve and meet our quality standards. We are truly sorry for the hot water Problems we had during your stay, the problem is solved alreay. It would be a great pleasure for us if we could welcome you another time again at the Dorint Maison Messmer. Best regards from Baden-Baden, Your Dorint Maison Messmer-team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2017
Excellent hotel, great location, good staff. I recommend.
Comment from Hotel Management
Apr 28, 2017 by Martin Benker, Hotel Management
Dear Guests, Thank you for your visit at the Dorint Maison Messmer. We are happy to hear that you enjoyed your stay with us and are already looking Forward to welcome you another time again. Best regards, Martin Benker Rooms Division Manager
5 out of 5
by saeed

Posted Apr 17, 2017 on Hotels
Comment from Hotel Management
May 11, 2017 by Elena Hanusch, Hotel Management
Dear Guests, Thank you very much for your positive feedback, which we will forward to all departments. It would be a great pleasure for us to welcome you another time again at the Dorint Maison Messmer, Alexandra Mantarro Guest Relation Manager
5 out of 5
by Reinaldo

Posted Mar 6, 2017 on Hotels
An excellent Property, very well kept and walking distance to the Baden-Baden famous Casino, Restaurants, Beautiful Stores. Once you park your Car at the Hotel, the rest is joy, beginning with this Beautiful Hotel and their Excellent Service.
Comment from Hotel Management
Apr 28, 2017 by A Stolle, Hotel Management
Dear Guests, Thank you for your visit at the Dorint Maison Messmer. We are happy to hear that you enjoyed your stay with us and are already looking Forward to welcome you another time again. Best regards, Martin Benker Rooms Division Manager
4 out of 5
by Adam

Great staff, a little overpriced, beautiful spa

Posted Feb 20, 2017 on Hotels
Upon checking in, we went to our Superior Room but it did not have a view like the website said of the hills, but it was a view of the hotel. So, we ended up downgrading to a Comfort Room that had a view of the city. It saved us just a few Euro, but we had a great view and a large balcony, as we were right over the entrance of the hotel. Overall, a nice hotel, but it's not quite worth the price in my personal opinion. The spa was very nice, except that the pool was quite cold and even the jacuzzi was cold and that was not very pleasant. Otherwise, the massages were great and the rest of the spa (sauna, steam room) were great. The wood floors and the carpets could probably use updating, with scratches on the wood. We enjoyed our stay but we will stay somewhere cheaper next time, this was a V-day treat. I have to finish this by saying the staff was fantastic. They replaced our two small mattresses with one large king upon request, they showed us two other rooms after we weren't pleased with the view in the first room. 5 star staff!
4 out of 5
by alexander

Very quiet location in the middle of town

Posted Feb 5, 2017 on Hotels
Altogether a very enjoyable stay with very good breakfast, spa amenities and massage. One thing we missed to make the spa perfect was a Jacuzzi with hotter water than the indoor pool: would that be a worthwhile for this wonderful hotel investment perhaps?