Ratings based on 25 Verified Reviews

4.0 out of 5
91% of guests recommend
4.4 Room cleanliness
3.8 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Greater London

Visit for friends birthday party

Posted Aug 18, 2017
Pros: Friendly employees, very clean and excellent breakfast.
Cons: The rooms air con (also instructions for the air con remote control) Only a small point.
Location: See above
Friendly and efficient reception team. Very well soundproofed room. The air-con which is in a floor based unit blows cool air directly at ones face. The pillows were very soft (I am sure the hotel would have provided a hard one had I asked). Excellent breakfast with very friendly employees. The hotel is perfectly located within walking distance of all the shops. A very pleasant stay in an excellent hotel.
Comment from Hotel Management
Aug 21, 2017 by Josefine Böhm, Hotel Management
Dear Guest, Thank you very much for your great feedback, which I have happily shared with our entire team. We are happy to hear you had very pleasent stay at the Radisson Blu Badischer Hof Hotel! It would be our pleasure to welcome you again soon. Kind regards, Josefine Böhm, Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler from Coventry, England

Great Hotel

Posted Aug 13, 2017
This is a very smart hotel. We arrived late and check in was fine although too late for dinner, but we ate in the bar which was great. Hotel very well located, easy walk into town center. Nice buffet breakfast. Indoor and outdoor pools were great - very relaxing. Our room (suite) had a large balcony / terrace - lovely. Car parking in basement was good also.
Comment from Hotel Management
Aug 14, 2017 by Josefine Böhm, Hotel Management
Dear Guest, Thank you so much for your great feedback. We are happy to hear you had a lovely stay at the Radisson Blu Badischer Hof Hotel. The balcony is indeed a great place to relax, so is our beautiful Spa area. It would be our pleasure to welcome you again soon. Kind regards, Josefine Böhm, Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb stay

Posted Jul 1, 2017
Enjoyed great hospitality from very attentive staff. We especially enjoyed the relaxing pool and spa. The staff keeps the pool area very clean. The breakfast buffet was delicious. Overall a great stay.
Comment from Hotel Management
Jul 3, 2017 by Josefine Böhm, Hotel Management
Dear Guest, Thank you very much for your positive feedback. We are delighted to hear, that you had a great stay at the Radisson Blu Badischer Hof Hotel! We want our guests to completely relax on their holiday and we are glad that you were able to enjoy our spa area and that our attentive staff did contribute to a lovely stay aswell. We are looking forward, to welcome you again soon. Kind regards, Josefine Böhm, Marketing
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2017
Great hotel, great location. Really close to the center.
Comment from Hotel Management
Jul 14, 2017 by Josefine Böhm, Hotel Management
Dear Guest, Thank you very much for your positive feedback. We are delighted to hear, that you had a great stay at the Radisson Blu Badischer Hof Hotel. We are very fortunate to be centrally located within the city and I am glad that our location worked well for your visit to Baden-Baden. We are looking forward, to welcome you again soon. Kind regards, Josefine Böhm, Marketing
5 out of 5
by A verified traveler

Baden baden

Posted Apr 15, 2017 on Hotels
Good stay with family. Nice pools.
Comment from Hotel Management
Apr 18, 2017 by Badischer Hof, Hotel Management
Dear Guest, thank you for taking the time to write your 5 star review. We were delighted to have you and your family stay with us and that you enjoyed every aspect of your stay. The team is super happy to receive your positive feedback and we are looking forward, to welcome you again soon. Kind regards, Josefine Böhm, Marketing
5 out of 5
by Joseph

Great place to stay

Posted Mar 6, 2017 on Hotels
Easy check-in and friendly staff. The garage is small, but we managed to get a parking spot. Walking distance to Baden-Baden casino and several nice restaurants. Breakfast was good, but a little on the expensive side.
Comment from Hotel Management
Mar 9, 2017 by Badischer Hof, Hotel Management
Dear Guest, Thank you very much for taking the time to write such a great review. We are glad to hear you enjoyed your time with us at the Radisson Blu Badischer Hof Hotel in Baden-Baden. We appreciate your positive feedback and are happy you call us a "great place to stay". We are looking forward, to welcome you back at our hotel in the future. Kind regards, Volker Windhöfel, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 6, 2017
Nice old garden Close to the City Reception ok We booked two rooms with more Standards. We got only one. Diskussion with Reception, than We get a little better price-but not our rooms :-(
Comment from Hotel Management
Aug 14, 2017 by Josefine Böhm, Hotel Management
Dear Guest, Thank you very much for your feedback. Please accept our sincere apologies for the inconvenience with your booking. This is certainly not acceptable and should`t happen.I am glad to hear though that our reception team was helpful and offered a better price. I hope you had an overall pleasent stay with us and it would be our pleasure to welcome you again soon. Kind regards, Josefine Böhm, Marketing
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable spa hotel a little unpersonal

Posted Jul 28, 2017
It's a four star spa hotel and it lives up to the standards. Two minusses might be that the fitness center was virtually non existant and the staff was not overly friendly in fact rather rutinely which left an unpersonal impression.
Comment from Hotel Management
Aug 1, 2017 by Josefine Böhm, Hotel Management
Dear Guest, Thank you very much for taking the time to write a review. We are happy you enjoyed your stay with us. I am disappointed to hear though, that you weren't 100% satisfied with the friendliness of our staff. I have certainly forwarded your comment to our entire team to improve our service. We are looking forward, to welcome you again in the future. Kind regards, Josefine Böhm, Marketing
4 out of 5
Recommended
for Couples
by A verified traveler from Stuttgart

Super Lage - Stadtnah, toller Garten

Posted Jul 11, 2017
Pros: Der Garten ist sehr schön. Tolle alte Bäume und eine schöne Anlage. Das Außenschwimmbecken ist super und mit dem Thermalwasser sehr wohltuend.
Cons: FRÜHSTÜCK Beim Einchecken wurde kein Begrüßungstrunk angeboten.
Location: Die Fußgängerzone beginnt auf der gegenüberliegenden Straßenseite. Casino, Kurhaus, Lichtenbergerallee
Wir hatten ein schönes, etwas kleines aber neues Zimmer und ein sehr schönes komfortables Bad. Das Zimmer war im Altbau und der hat einen besonderen Charme. Leider habe wir für das Frühstück exorbitant viel bezahlt und es war leider ein normales Standard- Frühstück. In so einem Hause erwarte ich Sekt (zumindest Sonntags), frisch gebackene Kuchen. Sonntags war das Frühstücksbuffet eine halbe Stunde vor Ende "leergefegt" und wurde nur schlecht neu bestückt. Hierfür ein klares dickes Minus, vor allem keine 24 Euro pro Person wert!!!!!!!
Comment from Hotel Management
Jul 16, 2017 by Josefine Böhm, Hotel Management
Sehr geehrter Gast, vielen herzlichen Dank, dass Sie sich die Zeit genommen haben uns über Ihren Aufenthalt zu berichten. Wir freuen uns sehr zu hören, dass Ihnen unser Hotelpark und der Spa Bereich so gut gefallen haben und Sie auch von unserer zentralen Lage profitieren konnten. Wir bedauern jedoch, dass wir Sie nicht von unserem Frühstücksbuffet überzeugen konnten. Ihre Kommentare habe ich an unseren F&B Manager weitergegeben, damit ähnliche Situationen in Zukunft nicht mehr vorkommen. Wir entschuldigen uns vielmals für die entstandenen Unannehmlichkeiten und hoffen Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Josefine Böhm, Marketing
4 out of 5
Recommended
for Everyone
by A verified traveler

Une nette amélioration

Posted Jun 26, 2017
Nous connaissons très bien cet hôtel et depuis 2 ans n'y étions plus allé à cause de l'état des chambre vieillissant. La tout à ete refait, des chambres moderne un super petit déjeuner. Seul point noir le parking !!
Comment from Hotel Management
Jul 14, 2017 by Josefine Böhm, Hotel Management
Dear Guest, Thank you very much for your very positive feedback. We are glad to hear you enjoyed your stay with us and that we met your taste with our newly renovated rooms and public areas. We are looking forward, to welcome you again in the near future. Kind regards, Josefine Böhm, Marketing