Ratings based on 40 Verified Reviews

3.8 out of 5
88% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Comfortable, friendly, well-located. Some issues

Posted Mar 4, 2018 on Hotels
Check-in was very easy and luggage was taken to the room for us. Rooms are locked with a keycard touch-in system, easy-to-use. The area was quiet- no noise from outside. But noise from the corridor was disturbing - needs better sound insulation for the rooms. Sometimes the noise seemed to be other guests, sometimes hotel staff moving things around. Breakfast included a small buffet with a reasonable range, including Filipino breakfast foods, fresh fruit and pancakes or French bread. Coffee was not so tasty. But you could purchase a good espresso from the cafe. The cafe also had a range of cakes available. Staff in the cafe sometimes were chatting amongst themselves rather than paying attention to customers - this particularly when the supervisor was not around. Other times they were very good. The hotel location was good, just a 10 minute walk to the very centre of town, and very convenient for the route of the Panagbenga parades.
3 out of 5
by A verified traveler

Posted Jan 9, 2018 on Hotels
Hotel has very friendly staff, great location, good food, and fast wireless internet connection. However, our bathroom has molds and ineffective sound proofing. The hotel staff is very kind that they placed us in an air-conditioned room for free because we raised some concerns. Potential guests should choose the air-conditioned rooms if they do not want to be disturbed by other hotel guests.
3 out of 5
for Everyone
by A verified traveler from Manila,Philippines

Good Dependable Hotel(vs newer higher priced ones)

Posted Jan 6, 2018
El Cielito's best feature is its proximity, walking distance, to Baguio Cathedral, Burnham Park and SM Mall. Staff most helpful are the security guards and housekeeping, restaurant and front desk, most specially, need A LOT OF TRAINING for improving above and beyond services, courtesy.... they were not even aware of the "5 feet rule" - verbally greeting guests walking through or lounging at the lobby or standing near the FD, none of them were even giving Happy New Year greetings to guests, it's like having a full house is a big BURDEN to them! Rooms definitely need renovations. Hot water system though is working just fine! Many thanks to Expedia for getting us reservation during a really peak New Year's Eve visit in Baguio City.
2 out of 5
by newyorker from new york


Posted Dec 6, 2017 on Hotels
Hotel is conveniently located near sm. hotel is overpriced and over rated. Don't even have brush and toothpaste. No aircon. Hot and cold shower is fine. Elevator stinks, need cleaning. Friendly and helpful staff. free breakfast.
3 out of 5
by Felix Romin

Posted Aug 22, 2017 on Hotels
The hotel is excellent because of the location. Nearby restaurants and shops are bonus. Hot water would be nice fir showering. Thanks!
4 out of 5
by A verified traveler

Nice and quiet

Posted Aug 20, 2017 on Hotels
The place was nice, quiet, and close to the city centre. The room was just the right size. Staff are friendly and accommodating. But I noticed that the sink in the room was clogged and was not draining fast enough. Other than that it was a good hotel experience.
4 out of 5
by Noel

ok room but

Posted Jun 15, 2017 on Hotels
food was bad
3 out of 5
for Everyone
by A verified traveler

It was a nice and clean hotel. Accommodating staff

Posted May 7, 2017
Pros: Accommodating staff. Proximity to the city and other places worth to visit
Cons: Bathroom cleanliness
Location: Very proximate to almost everything you want to visit in Baguio
It was pleasant. The bath floor towel must be changed everyday.
5 out of 5
by A verified traveler

A quiet, peaceful hotel, still close to all fun

Posted Nov 8, 2016 on Hotels
Stay was great, staff were helpful and breakfast was very nice.
3 out of 5
by A verified traveler

You get what you pay for...

Posted Nov 1, 2016 on Hotels
It was a last minute time for me to book a hotel for a night stay and this is the only one i found available at hotels.com, I must say all the staff are very friendly. Hotel facilities are out of date. Need some renovation/s. Lift have a very distinct smell. Decent breakfast. Decent room if u need it just to sleep for a night. As I remember we booked executive room for 3 person. They gave us a room with 2single beds and assemble an extra single bed without asking.