3 outdoor pools, pool umbrellas, sun loungers

Reviews of Grand Velas Riviera Nayarit - All Inclusive

5 out of 5
Grand Velas Riviera Nayarit - All Inclusive
Av. Cocoteros, 98 Sur, Nuevo Vallarta, NAY

Reviews

9.6

Exceptional

Rating 10 - Excellent. 704 out of 850 reviews" "
Rating 8 - Good. 106 out of 850 reviews" "
Rating 6 - Okay. 25 out of 850 reviews" "
Rating 4 - Poor. 9 out of 850 reviews" "
Rating 2 - Terrible. 6 out of 850 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Boris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful and well laid out with 4 different restaurants. All of the restaurants are nice and have their own vibes. Lucca was our favourite, the truffle mushroom soup is amazing. Checking in with Mario was easy and efficient. He gives you his number so staying in contact with him is very easy. Djego services the pool area and works really hard all day bringing food and drinks. Carlos at beach volleyball was fun to play with. All the hostess ladies at restaurants and the main buffet area were very sweet. Spyder, the magician, is fun to watch and you can find him roaming around the resort. We tried to tip as many people as we could and even the smallest amounts were well received, even the smallest of amounts. Overall, you won’t be disappointed. All of the rooms are nice and spacious they are cleaned well 2x a day. Everyone on the resort is kind and thoughtful, the spa was great, the service and performances were solid. Some things that could have made the experience better- more Spanish/local music. We understand the resort caters to Americans but hearing different covers of the same American songs does not let the beautiful Mexican culture come through. We wanted to immerse ourselves more in the culture. It would be nice if there was more shaded coverage at peak sun hours instead of just umbrellas by the pool (could use more of these). The music at the kids camp section is right behind the adults only area so it’s a bit loud
Stayed 5 nights in Mar 2024
Response from Guest Service on Mar 19, 2024
Thank you very much for sharing your excellent comments on your recent holiday experience at Grand Velas Riviera Nayarit. We are truly honored that you selected our resort as the setting for your well-deserved vacation, and we hope to have the pleasure of hosting you again in the near future.Until next time, we remain at your faithful service,

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without a doubt the best resort in PV. Great restaurants and facilities but the thing that really makes them stand out is the staff and the level of service which is second to none.
Stayed 4 nights in Mar 2024
Response from Guest Service on Mar 11, 2024
Thank you very much for sharing your excellent comments on your recent holiday experience at Grand Velas Riviera Nayarit. We are truly honored that you selected our resort as the setting for your well-deserved vacation, and we hope to have the pleasure of hosting you again in the near future.Until next time, we remain at your faithful service,

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Velas always amazes.
Stayed 1 night in Mar 2024
Response from Guest Service on Mar 11, 2024
Thank you very much for sharing the joy you feel on your recent stay with us at Grand Velas Riviera Nayarit. We highly appreciate being considered as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 Excellent

John, Sechelt

Traveled with family
Liked: Cleanliness, staff & service, amenities
Food great
Stayed 5 nights in Feb 2024
Response from Guest Service on Feb 24, 2024
Thank you very much for sharing your excellent comments on your recent holiday experience at Grand Velas Riviera Nayarit. We are truly honored that you selected our resort as the setting for your well-deserved vacation and that you found the cuisine to be to your great taste. We hope to have the pleasure of hosting you again in the near future.Until next time, we remain at your faithful service,

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best vacations I’ve ever been on! The service is amazing, food is unbelievable and the facility is beautiful! Grand Velas is a must!!!
Stayed 7 nights in Feb 2024
Response from Guest Service on Feb 23, 2024
We’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Grand Velas Riviera Nayarit when you’re back in town for more wonderful vacation experiences. As always, we remain at your service,

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff
Stayed 3 nights in Feb 2024
Response from Guest Service on Feb 20, 2024
Thank you very much for sharing your rating on your recent stay with us at Grand Velas Riviera Nayarit. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. This is the 20th year we’ve been coming. Service is impeccable.great walking beach as far as you can see. Great food and drinks.
Stayed 10 nights in Feb 2024
Response from Guest Service on Feb 15, 2024
We’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Grand Velas Riviera Nayarit for a third decade of wonderful vacation experiences. As always, we remain at your service,

8/10 Good

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property on a long walkable beach. Enjoyed complimentary cabanas on the beach and choices of included wines for dinner. For the price point, to be comparable with other top resorts like Le Blanc, Secrets and Excellence, should have included lobster, oysters and more seafood variety in the menu besides included hydrotherapy in the spa, which was only free with a massage. Italian restaurant had no upscale dishes and it appeared to cater more for families with kids.
Stayed 7 nights in Jan 2024
Response from Guest Service on Feb 7, 2024
Thank you very much for sharing your evaluation of your recent stay at Grand Velas Riviera Nayarit. We truly appreciate your feedback, and we hope to have the opportunity to host you again soon and earn your five-star rating.Thank you,

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort, fully lived up to expectations.
Stayed 8 nights in Nov 2023
Response from Guest Service on Dec 12, 2023
Thank you very much, Michael, for sharing your excellent comments on your recent holiday experience at Grand Velas Riviera Nayarit. We are truly honored that you selected our resort as the setting for your well-deserved vacation and that you found your stay to be highly fulfilling. We hope to have the pleasure of hosting you again in the near future.Until next time, we remain at your faithful service,

10/10 Excellent

Brigit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, beautiful property, and lovely staff. Had a great time playing Beach Volleyball with the amazing water sports stuff including Sharri and Carlos.
Stayed 3 nights in Dec 2023
Response from Guest Service on Dec 12, 2023
Thank you so much, Brigit, for taking the time to review Grand Velas Riviera Nayarit. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service,

10/10 Excellent

shanna

Great service excellent restaurants staff is amazing!😊👍
Stayed 5 nights in Oct 2023
Response from Guest Service on Oct 24, 2023
Thank you very much, Shannon, for sharing your excellent comments on your recent holiday experience at Grand Velas Riviera Nayarit. We are truly honored that you selected our resort as the setting for your well-deserved vacation and that you found your stay to be highly fulfilling. We hope to have the pleasure of hosting you again in the near future.Until next time, we remain at your faithful service,

6/10 Okay

Edvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, staff service is excellent. Food was horrible. Quality bad, no options whatsoever, presentation horrible. It was good enough to survive. Their excuse was the low season but the hotel orice was the same as regular season. Low season didn’t have anything to do with having terrible food
Stayed 3 nights in Oct 2023
Response from Guest Service on Oct 9, 2023
Thank you for taking the time to share your feedback. We are truly disheartened to read your review and wish to apologize for not meeting your expectations. Please know that we take all guest feedback very seriously and will be reviewing the details with staff to ensure we do better next time. If you wish to contact us directly, we are at your service, Thank you,

10/10 Excellent

Rachael, Bellingham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our concierge Luis was wonderful, very helpful in every way. He did everything for us. The dining staff Julio, Carlos, Pablo. Everyone was very good and attended to all your dining needs. Our pool concierge Jorge was so fun and entertaining and of course very helpful. All the pool staff, Raymundo,Nadia, Hector and all the staff were great and attentive to all our needs at poolside. I highly recommend a wonderful vacation at the Grand Velas. A very special place. If you are unhappy with something they will go out of their way to fix it for you. Love our vacation.
Stayed 13 nights in Sep 2023
Response from Guest Service on Oct 7, 2023
Thank you so much, Rachael, for taking the time to review Grand Velas Riviera Nayarit. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service,

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and excellent service
Stayed 3 nights in Aug 2023
Response from Guest Services on Aug 15, 2023
Thank you so much, Gabriela, for reserving with us at Grand Velas Riviera Nayarit. We look forward to continue serving your vacation needs on your next visit to our paradise.

10/10 Excellent

Liang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. They go above and beyond to satisfy all requests. Awesome resort to stay for vacation. Highly recommended
Stayed 4 nights in Jul 2023
Response from Guest Service on Aug 1, 2023
Thank you so much, Liang, for taking the time to review Grand Velas Riviera Nayarit. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re highly delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service,

6/10 Okay

Raman

Liked: Staff & service, room comfort
Their master suites are mini suites in reality. Their guests with kids and adult are mixed so it’s not quiet for adults to relax. Restaurants and pull derive was very nice.
Stayed 5 nights in Jul 2023
Response from Guest Service on Jul 13, 2023
Thank you very much for sharing your evaluation of your recent stay at Grand Velas. We truly appreciate your feedback, and we hope to have the opportunity to make your next stay more comfortable for you and your family, thus earning your 10/10 rating.Thank you, and as always, we remain at your faithful service,

10/10 Excellent

Rabi

Stayed 3 nights in Jun 2023
Response from Guest Service on Jul 26, 2023
Muchísimas gracias por brindarnos el tiempo de valorar su reciente experiencia vacacional en Grand Velas Riviera Nayarit. Realmente esperamos haber cubierto todas sus expectativas con nosotros, y esperamos tener el gusto de volver a hospedarle en un futuro próximo.Estamos a sus ordenes,

8/10 Good

Lilian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disappointed
Excellent service, delicious dinner, dated rooms with blah decor, good pillows though, lovely pools and gardens, beautiful ocean view, BUT terrible breakfast and lunch!
Stayed 3 nights in Jun 2023
Response from Guest Service on Jun 28, 2023
Thank you very much for taking a few minutes to evaluate your stay at Grand Velas Riviera Nayarit. We are honored to have hosted you, and you can be sure that our goal on your next visit will be to improve your culinary experience and provide you with an excellent five-star experience. Thank you.

8/10 Good

Alen, Glendale

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Many pools. great service. Buffet food was bad. Other restaurants excellent food.
Stayed 3 nights in May 2023
Response from Guest Service on Jun 3, 2023
Thank you very much, Alen, for sharing your evaluation of your recent stay at Grand Velas Riviera Nayarit. We truly appreciate your feedback, and we hope to have the opportunity of hosting you again soon and earn your five-star rating for all of our dining options and concepts.Thank you,

4/10 Poor

mohammad

Stayed 3 nights in May 2023
Response from Guest Service on Jun 25, 2023
Thank you very much for taking a moment to evaluate your stay at our resort. We are disappointed to learn that we did not reach your expectations. Should you wish to share any specific comments directly with us, our team is at your service. Thank you,

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Guest Service on May 30, 2023
Le agradecemos muchísimo por compartirnos su evaluación de su reciente estadía en Grand Velas Riviera Nayarit. Realmente apreciamos su preferencia, y esperamos tener el placer de volver a hospedarle en un futuro próximo.Estamos a sus ordenes,

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2023
Response from Guest Service on Jun 17, 2023
Muchas gracias, Sr. Luis, por tomarse unos minutos para evaluar su estadía en nuestro resort. Nos pesa mucho el no haber cumplido sus expectativas. Nuestro equipo está a sus órdenes, por si desea compartir comentarios específicos directamente con nosotros. Gracias. Estamos a sus ordenes,

10/10 Excellent

Sergio Alfonso Garcia

Stayed 3 nights in May 2023
Response from Guest Service on Jun 17, 2023
Muchísimas gracias, Sr. Sergio, por brindarnos el tiempo de valorar su reciente experiencia vacacional en Grand Velas Riviera Nayarit. Realmente esperamos haber cubierto todas sus expectativas con nosotros, y esperamos tener el gusto de volver a hospedarle en un futuro próximo.Estamos a sus ordenes,

10/10 Excellent

Leslie, san francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's small but I was surprised that the bathroom tub had its door practically falling off the hinges. It was an eye sore but I didn't report it as we had already settled in. The buffet quality was bland so we preferred having breakfast brought to our room and lunch pool side. Restaurants for dinner were excellent. SenLin was by far our favorite. My husband commented that it was odd not to eat tacos at the hotel considering we were in Mexico. We tried a couple tacos at lunch and dinner at Frida but they were nothing like the amazing street tacos that we get in California- and there are so many good taco venues downtown PVR. We thoroughly enjoyed beach volleyball with Cheri, Mariano, and Carlos. It was sweet of Ever to come up to me and say he remembered me from having been there before. Marco was our concierge and he always checked in to see how we were doing. I only wish for the best for the amazing staff at the hotel. My only suggestion is to allow 4 adults to be in a room with 2 queen beds. One of our sons had to stay home because if we were to bring him, the hotel said we would have had to book a second room- which would have almost doubled the cost of just the hotel booking alone. We're all under 5'3" if that makes any difference...but it's pretty common practice for hotels to allow up to 4 adults in a hotel room. The 2Q suite allowed a 4th only if the 4th was a child.
Stayed 6 nights in Apr 2023
Response from Guest Service on May 6, 2023
Thank you very much, Leslie, for taking a few minutes to evaluate your stay at Grand Velas Riviera Nayarit. We are honored to have hosted you, and you can be sure that our goal on your next visit will be to ensure that there are no little details affecting the experience and provide you with an excellent five-star experience. Thank you.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Such a wonderful overall experience!
Stayed 4 nights in Apr 2023
Response from Guest Service on May 5, 2023
Thank you very much, Michael, for reserving with us at Grand Velas Riviera Nayarit. We are grateful to you for sharing your splendid comments and will continue to work to make all your future visits "a wonderful overall experience."

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Beautiful grounds.
Stayed 7 nights in Apr 2023
Response from Guest Service on May 5, 2023
Thank you very much, William, for sharing your rating on your recent stay with us at Grand Velas Riviera Nayarit. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 Excellent

Gabriela

Stayed 2 nights in Apr 2023
Response from Guest Service on May 25, 2023
Le agradecemos muchísimo por compartirnos su evaluación de su reciente estadía en Grand Velas Riviera Nayarit. Realmente apreciamos su preferencia, y esperamos tener el placer de volver a hospedarle en un futuro próximo.Estamos a sus ordenes,

10/10 Excellent

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite food, amazing view, wonderful staff
Stayed 7 nights in Apr 2023
Response from Guest Service on Apr 24, 2023
Thank you very much, Karl, for sharing your excellent comments on your recent holiday experience at Grand Velas Riviera Nayarit. We are truly honored that you selected our resort as the setting for your well-deserved vacation and that you found the cuisine, vistas, and service to be highly fulfilling. We hope to have the pleasure of hosting you again in the near future.Until next time, we remain at your faithful service,

10/10 Excellent

Rhonda

Stayed 9 nights in Apr 2023
Response from Guest Service on May 15, 2023
Thank you very much, Rhonda, for sharing your rating on your recent stay with us at Grand Velas Riviera Nayarit. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

8/10 Good

Usman

Stayed 5 nights in Apr 2023
Response from Guest Service on May 6, 2023
Thank you very much, Usman, for sharing your rating on your recent stay with us at Grand Velas Riviera Nayarit. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 Excellent

sunil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property to stay in.
Stayed 5 nights in Apr 2023
Response from Guest Service on Apr 15, 2023
We’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Grand Velas Riviera Nayarit when you’re back in town for more wonderful vacation experiences. As always, we remain at your service,

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with all the right accommodations
Stayed 4 nights in Apr 2023
Response from Guest Service on Apr 7, 2023
Thank you very much, Daniel, for sharing your joy and satisfaction with your recent holiday experience at Grand Velas Riviera Nayarit. We are truly honored that you selected our resort as the setting for your well-deserved vacation and that you found your stay to be highly fulfilling. We hope to have the pleasure of hosting you again in the near future.Until next time, we remain at your faithful service,

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful 5 day stay. It was perfect in every way. We will definitely be coming back. A true vacation!
Stayed 5 nights in Mar 2023
Response from Guest Service on Mar 30, 2023
Thank you so much, Patricia, for taking the time to review Grand Velas Riviera Nayarit. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re highly delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service,

10/10 Excellent

Simon

Stayed 10 nights in Mar 2023
Response from Guest Service on Apr 15, 2023
Thank you very much, Simon, for sharing your rating on your recent stay with us at Grand Velas Riviera Nayarit. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 Excellent

Armenovna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. Staff is super nice and carrying
Stayed 3 nights in Feb 2023
Response from Guest Service on Mar 6, 2023
Thank you for taking the time to leave such a wonderful review of Grand Velas Riviera Nayarit! We are thrilled to hear that you had an amazing experience during your stay with us. Our staff takes pride in providing exceptional service, and we're glad to know that they exceeded your expectations. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Thank you again!

10/10 Excellent

Sara Kasandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed at a lot of all inclusive resortsand this one was by far a favorite. The food was top notch with ample options. Staff were so kind and quick. The resort is incredibly clean. Great pools, beach, and views. 10/10
Stayed 4 nights in Feb 2023
Response from Guest Service on Mar 3, 2023
Thank you, Sara, for sharing your lovely comments on your vacation experience at Grand Velas Riviera Nayarit. We're thrilled to hear you had such an enjoyable stay and that we're now one of your favorite resorts. Our team takes great pride in providing top-notch service to our guests and ensuring that the property is always impeccably maintained. We're delighted to know that you found our food options to be ample and delicious and that our staff was able to meet your needs with kindness and efficiency. Thank you for sharing with the world your excellent rating. We look forward to delivering yet another 5/5 vacation experience.

10/10 Excellent

YURI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff super friendly, amazing food!!!
Stayed 4 nights in Feb 2023
Response from Guest Service on Feb 27, 2023
Thank you very much, Yuri, for taking the time to share with the world your wonderful thoughts and perceptions on your recent vacation experience at Grand Velas Riviera Nayarit. We are pleased to have exceeded all of your expectations and look forward to having the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 Excellent

Valeriya

Stayed 7 nights in Feb 2023
Response from Guest Service on Mar 17, 2023
Srta. Valeriya, le agradecemos muchísimo por compartirnos su evaluación de su reciente estadía en Grand Velas Riviera Nayarit. Realmente apreciamos su preferencia, y esperamos tener el placer de volver a hospedarle en un futuro próximo.Estamos a sus ordenes,

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property Wonderful views Great food Amazing staff
Stayed 3 nights in Feb 2023
Response from Guest Service on Feb 23, 2023
Thank you, Jonathan, for your wonderful review! We are delighted that you enjoyed your stay at Grand Velas Riviera Nayarit and appreciate your kind words about our property, views, food, and staff. We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing sty at this resort. All the staff go above and beyond to make sure that you are well cared for. The restaurant choices and food is 5 star and we will definitely be returning
Stayed 7 nights in Feb 2023
Response from Guest Service on Feb 18, 2023
Thank you, Joan, for sharing your wonderful review of your recent stay at the Grand Velas Riviera Nayarit. We are thrilled to hear that you had an amazing stay and that our staff went above and beyond to ensure that you were well cared for. Our team is dedicated to delivering exceptional service and creating memorable experiences for all of our guests, and we are glad to hear that we met your expectations.We are delighted that you enjoyed the 5-star dining experience provided by our restaurant and that you will be returning. We take great pride in offering exceptional dining options, and we are pleased that you found the food to be of the highest quality.Thank you for choosing to stay with us and for sharing your positive feedback. We look forward to welcoming you back to our resort in the near future.

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here is exceptional. It’s a beautiful property and perfect for a vacation getaway.
Stayed 3 nights in Feb 2023
Response from Guest Service on Feb 14, 2023
Laura, we’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Grand Velas Riviera Nayarit when you’re back in town for more wonderful vacation experiences. As always, we remain at your service,

10/10 Excellent

Hector, mc kinney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great facility with extremely professional staff and a really incredible attitude towards the people staying there. A place to revisit for sure.
Stayed 3 nights in Feb 2023
Response from Guest Service on Feb 10, 2023
Hector, we’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We look forward to hosting you soon at Grand Velas Riviera Nayarit when you’re back in town for more wonderful vacation experiences. As always, we remain at your service,

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual this property was AWESOME! it is a bit pricey but they do go the extra mile! We were able to check out at 2 pm even on a short notice to hotel. We will DEFINITELY be back soon!
Stayed 3 nights in Feb 2023
Response from Guest Service on Feb 6, 2023
Thank you so much, Lawrence, for taking the time to review Grand Velas Riviera Nayarit. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re highly delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service,

10/10 Excellent

Elizabeth

Stayed 3 nights in Feb 2023
Response from Guest Service on Mar 8, 2023
Thank you very much, Elizabeth, for reserving with us at Grand Velas Riviera Nayarit. We are highly pleased to have earned your 5/5 Score, and you can be assured that our goal for your next visit will be to equal, or better, the entire experience. Take care,

8/10 Good

Jen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I loved everything about this property except.....I felt it was VERY VERY overpriced for what you got. We have stayed in some nice resorts and this one was nice but not worth the money they were asking. It is more of a $500 a night stay. Loved everything about it. I just wish I would of been able to see a review that said that it was overpriced. This price is more for a Four Seasons experience.
Stayed 4 nights in Jan 2023
Response from Guest Service on Jan 24, 2023
Thank you very much, Jen, for taking a few minutes to evaluate your stay at Grand Velas Riviera Nayarit. We are honored to have hosted you, and you can be sure that our goal on your next visit will be to improve your vacation experience and provide you with an excellent five-star experience. Thank you.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Guest Service on Mar 8, 2023
Thank you very much, Brian, for sharing your rating on your recent stay with us at Grand Velas Riviera Nayarit. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 Excellent

John, Stanford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of space around pool and on beach. Great food at the buffet and dinner restaurants. Helpful and gracious staff.
Response from Guest Service on Dec 27, 2022
John, we’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Grand Velas Riviera Nayarit when you’re back in town for more wonderful vacation experiences. As always, we remain at your service,

10/10 Excellent

Omer

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our will definitely be coming back.
Stayed 4 nights in Dec 2022
Response from Guest Service on Dec 12, 2022
Thank you very much, Kris, for taking the time to share with the world your wonderful thoughts and perceptions on your recent vacation experience at Grand Velas Riviera Nayarit. We are pleased to have exceeded all of your expectations and look forward to having the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 Excellent

Rodrigo, Lakewood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este lugar fue espectacular el servicio nos encantó la comida en el buffet muy buena
Stayed 3 nights in Nov 2022