Ratings based on 437 Verified Reviews

4.3 out of 5
72% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from London

Posted Jun 13, 2018
The room is very nice with luxury feels. The facilities are really good. Designs are contemporary and it was around 10mins walk to old town. There were hits and misses by the staffs’ helpfulness. A few on my last day, were very abrupt at answering with a yes or no reply. Was not keen to understand more to help out. Staff on the first day were indeed great and very hospitable. I rated room comfort at OK as I have ordered room service the night before. Next day, after house keeping, the dining tray is still left on the table. I’ve even informed a staff that came by to make mini bar inspection to get that removed, he said OK and left. The tray stayed in the room for the second night until next morning when i checked out. Overall experience began well and went downhill after. Will probably not stay here again as what’s differentiate a hotel to me, are the staffs if they are able to assist when you need help. This is a pretty hotel without human touch.
Comment from Hotel Management
Jun 18, 2018 by Roomers Host, Hotel Management
Dear Judy, Thank you for your valuable feedback! I am glad that you liked design and location of Roomers! But furthermore I do sincerely regret that we were not able to show you the service which conforms our standards! I can imagine that this experience was more than disappointing for you! Our aim as a team is to welcome all of our guests warmly and attentive to ensure that our guests will have the best time here at Roomers. You had to experience the exact opposite and therefor I apologize frankly! I really do hope we will get a new chance to show you that we can be different from what you experienced at your first stay here! Best regards, Theresa Roomers Host
4 out of 5
Recommended
for Everyone
by A verified traveler

Roomers Review

Posted Apr 18, 2018
Nice boutique hotel. Room was not properly cleaned when i arrived. Found Plastic cap for razor cartridge in the shower. One lightbulb in the bathroom had been damaged and you could see inside the ceiling. AC was noisy when on the third level. Beside that nice bed and great shower pressure.
Comment from Hotel Management
Apr 21, 2018 by Roomers Host, Hotel Management
Dear Guest, I am very sorry for the inconveniences during your last stay! Please be sure, that this not fit the standard of our hotel! Nevertheless I really do hope that you could enjoy your time at Roomers! Best regards, Theresa Roomers Host
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2018
Excellent Hotel very comfortable and good location
Comment from Hotel Management
Mar 25, 2018 by Carolin , Hotel Management
Dear guest, Thank you for staying with us! Come back soon! Best, Your Roomers Team
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Fantastic modern and sexy

Posted Mar 6, 2018
Fantastic hotel. Super modern and incredibly sexy. Small rooms by North American standards, but too many North Americans are fat. This place was like The Thompson Hotel on steroids. So great. Will definitely stay again. Only suggestion is that you make the bar non-smoking.
Comment from Hotel Management
Mar 9, 2018 by Carolin - Head of Roomers Host, Hotel Management
Dear Tim, Thank you for your wonderful review here on Expedia.com! We´d love to welcome you back! Best regards from Frankfurt, Your Roomers Team
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

the place to be in FRA

Posted Jan 15, 2018
Sexy design, amazing staff this is the place to be in Frankfurt, I like the smiles and the accommodating staff.
Comment from Hotel Management
Jan 17, 2018 by Carolin - Head of Roomers Host, Hotel Management
Dear Elazar, Thank you so much for your lovely feedback. We were delighted to have you here as our guest. Come back soon! Your Host Carolin
5 out of 5
Recommended
for Everyone
by A verified traveler from DC

Cool hotel

Posted Jan 5, 2018
Nice staff, very nice accommodations, but the best meal service we’ve have in a long time. Eat at the hotel restaurant for breakfast and dinner, trust me!
Comment from Hotel Management
Jan 8, 2018 by Roomers Host, Hotel Management
Dear guest, Thank you very much for your fantastic review! We hope to see you soon back at Roomers Frankfurt!
4 out of 5
by Lawrence Ki Chong

Posted Dec 30, 2017 on Hotels
Comment from Hotel Management
Jan 1, 2018
Thank you very much for your Feedback!
5 out of 5
Recommended
for Couples
by A verified traveler from Halifax

Unique hotel

Posted Nov 18, 2017
Pros: Restaurant was top notch, smoking bar was a fun spot...but a little smokey (be forewarned). Room layout and amenities amazing.
Super hip, super unique hotel in Frankfurt - great restaurant and a fun cigar bar attached to the hotel. Staff were A+ in every respect and couldn't have felt more welcome. Room and amenities well above my expectations. Used the spa and found the facilities clean and relaxing. I don't have a negative word to say about the hotel...definitely will repeat visit on my next trip to the area.
Comment from Hotel Management
Nov 18, 2017 by Carolin, Hotel Management
Dear Jared, Thank you so much for your beautiful review! I am looking forward to welcoming you back! Best regards from Frankfurt, Carolin Head of Roomers Host
1 out of 5
by Rosa

How to have the worst experience in Frankfurt

Posted Oct 29, 2017 on Hotels
The hotel was a bad experience in all senses. The room was very tiny though it was the “comfort “. To have payed that over rate, the hotel was a mess. I would never recommend it
Comment from Hotel Management
Oct 31, 2017
Dear guest, I am sorry that you left the hotel with such negative feelings. I cannot find your reservation under your name. Please contact us for your next booking so we can find a room category for you, which fits to your needs. Best regards from Frankfurt, Carolin Head of Roomers Host
4 out of 5
by A verified traveler

Posted Oct 27, 2017 on Hotels
Bar was beautiful but just a bit too pretentious for its own good.
Comment from Hotel Management
Oct 31, 2017
Dear guest, Thank you for your feedback! We hope to welcome you back at Roomers Bar & Hotel! :) Best, Carolin Head of Roomers Host