Indoor pool, open 9:00 AM to 9:00 PM, sun loungers

Reviews of Savoy Hotel Frankfurt

Savoy Hotel Frankfurt
Wiesenhuettenstr. 42, Frankfurt, HE

Reviews

7.0

Good

Rating 10 - Excellent. 176 out of 1004 reviews" "
Rating 8 - Good. 351 out of 1004 reviews" "
Rating 6 - Okay. 260 out of 1004 reviews" "
Rating 4 - Poor. 137 out of 1004 reviews" "
Rating 2 - Terrible. 80 out of 1004 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Keiran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main train station so easily accessible for connections to the airport, around the city and even to the National lines too. We went to Cologne one day so getting to the station was no problem. As for sites around Frankfurt, 10 minutes walking distance to the main tower and Romer Square. An ideal hotel if you’re wanting a good location with a good price.
Stayed 2 nights in Dec 2023

4/10 Poor

Abdirahim, Harrow

Traveled with family
Disliked: Amenities
Did not supply essentials like kettle tea bags or coffee, bedding could have been updated and not used pillow pass their date. I have been charged 2 tea bags for 1 euros on my bank card as I didn't have cash at the time. Transport was easily accessible.
Stayed 3 nights in Jan 2024

10/10 Excellent

Allen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ahoy! Savoy!
It was centrally located and right across the main train terminal. Lots of good eating places in rhe area and is walkable to a lot of local tourist spots.
Stayed 3 nights in Nov 2023

8/10 Good

Ivan

Stayed 1 night in Nov 2023

6/10 Okay

AUBREY

Disliked: Cleanliness, property conditions & facilities, room comfort
The Savoy lives of the brand in the UK
The rooms are very outdated with equipment not working and tired carpets. Doors didn't work in the first room we were given. We lnsisted on an alternative room. The bar was non working. The hotel looks overall very dated in a bad way.
Stayed 3 nights in Nov 2023

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location with regards to messe and HBF no breakfast avalible
Stayed 3 nights in Oct 2023

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
walking distance to the old town, HBF and messe
Stayed 3 nights in Oct 2023

8/10 Good

Sandra

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Sylvana

Disliked: Amenities
There was no water or coffee in the room though there was coffe and tea water in the lobby . Not the best area of the city but reasonable since it is closed to the main train station. No restaurant close by for breakfast.
Stayed 1 night in Oct 2023

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty carpet and the some of the electric plugs are unsafe(b/c not stick properly with the wall)
Stayed 3 nights in Sep 2023

10/10 Excellent

Celestine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located but on an emergency services route to lots of sirens throughout the night. Walkable location to many city attractions and restaurants. Hotel facilities good but needed better cooling options as the ceiling fan really did not help cool the room down.
Stayed 3 nights in Aug 2023

10/10 Excellent

Akhtar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Nicholas

Disliked: Amenities, property conditions & facilities
Generally clean but some things un the room didn't function. Eg TV and leaking shower.
Stayed 1 night in Aug 2023

10/10 Excellent

Lewis

Stayed 1 night in Jul 2023

10/10 Excellent

Aejaz Ahmad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 5 nights in Jun 2023

10/10 Excellent

Carolina

Stayed 1 night in Jun 2023

6/10 Okay

Ann

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We like that it’s about 3min walk to the train station. Receptionists were friendly and cheerful. But we were disappointed with outside of the hotel. We saw people on the streets doing drugs, drunk from alcohol, throwing up, and fighting—all in one day, broad daylight! Then comes night, we heard people screaming around 2am. Couple of sirens going off. Our baby woke up a few times. We felt unsafe and not relaxed.
Stayed 2 nights in May 2023

8/10 Good

Muhammad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel great price very central
Stayed 5 nights in Apr 2023

8/10 Good

Ahmet

Stayed 2 nights in Mar 2023

6/10 Okay

Roman

Stayed 6 nights in Feb 2023

10/10 Excellent

ASHRAF

Business traveler
Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2023

2/10 Terrible

Moris

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super dirt hotel they don’t clean the room the whole way old is disgusting
Stayed 3 nights in Jan 2023

8/10 Good

halit, istanbul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location of the hotel is very good, it is located directly opposite the central railway station. the hotel's free wireless Internet is fine and fast, the rooms have a mini fridge and a TV, and you can watch almost all TV channels, I have not seen this in many countries :) there are some technical glitches in the rooms and the hotel, it would be better if they were leveled.. there are many eating and drinking areas, markets and shops near the hotel.. i recommend this hotel to everyone
Stayed 3 nights in Dec 2022

6/10 Okay

Stephen

Traveled with group
Liked: Cleanliness, staff & service
No breakfast available

8/10 Good

Sandra

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Aejaz Ahmad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

6/10 Okay

Minami

Stayed 1 night in Oct 2022

2/10 Terrible

NIKOLAY

Stayed 3 nights in Oct 2022

6/10 Okay

martin

Business traveler
no breakfast available on the property, the hotel needs a refresh as its old and a bit beaten up. its cheap and in a good location
Stayed 3 nights in Oct 2022

10/10 Excellent

Mike, ANAHEIM HILLS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, price and very clean hotel
Stayed 3 nights in Oct 2022

2/10 Terrible

Saleh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

2/10 Terrible

Saleh

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

William

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Savoy stay
Hotel is very tired and not as expected . However the staff were very helpful and efficient.
Stayed 3 nights in Sep 2022

6/10 Okay

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The amenities on the site said that breakfast and fitness facilities (gym, pool, and sauna) would be available. Upon arrival I was told that I needed to pay to access fitness facilities and then there was no breakfast (not even for a fee).
Stayed 2 nights in Sep 2022

6/10 Okay

Sandra

Business traveler
Stayed 1 night in Sep 2022

2/10 Terrible

Agostino

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
Not a 4 star accommodation. Only a 1 star property. Total miss-representation of the hotel. Do not recommend anyone to stay.
Stayed 3 nights in Sep 2022

4/10 Poor

Hannah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2022

4/10 Poor

meriam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To be avoided
Stayed 4 nights in Aug 2022

4/10 Poor

Adnan

Stayed 1 night in Aug 2022

2/10 Terrible

nicholas

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
room was very tired and stained, hallway was very poor with skirting pulled off, paid €255 euros per night and did not expect this poor level of quality
hallway
bed stain
bed support looked like corner of pallett
room carpet
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Area rapidly getting worse
Business. The amount of gypsy children hanging around the hotel is quadrupled in the last month
Stayed 2 nights in Aug 2022

2/10 Terrible

Fethi

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, noisy and the name savoy is wrong for it
Stayed 1 night in Aug 2022

4/10 Poor

Peter

Liked: Cleanliness, staff & service
Disliked: Room comfort
Could be a lot better
Unfortunately there was no air-conditioning or a fan in the room so it was super hot, with the window open it was really difficult to sleep due to the street noise.
Stayed 1 night in Jul 2022

2/10 Terrible

Frank, Singapore

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Not a 4 star hotel. Max 2. No aircon. Old small shaby rooms. Worst neighborhood, drunks, old prostitutes and homeless in the street.
Stayed 1 night in Jul 2022

10/10 Excellent

Sandra

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Silvana

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Location was perfect - close to main station
Stayed 2 nights in Jul 2022

6/10 Okay

Paul

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location. Property needs work. Not a 4 star hotel
Stayed 2 nights in Jul 2022

8/10 Good

Andres

Liked: Cleanliness, staff & service
No A/C
Stayed 3 nights in Jun 2022

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2022