Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by abdulla from Saudi arabia

not perfect stay

Posted Feb 28, 2016 on Hotels
good in general. The room was not cleaned properly prior to my check in. I found some bloods on the pelow and blanket.
Comment from Hotel Management
Jun 18, 2016 by Mercure, Hotel Management
Dear Abdulla, Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Seef / All Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We apologize again that we fell short with our services on your previous stay and and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yasser Bahaa General Manager Mercure Grand Hotel Seef
5 out of 5
by A verified traveler from Riyadh Ksa

Nice friendly hotel

Posted Feb 11, 2016
Feel like home as result of staff excellent service by all means and location of hotel make it the best choice and family friendly hotel with excellent Restutrant choice as well
Comment from Hotel Management
Feb 16, 2016 by General Manager, Hotel Management
Dear Dave, Greetings from Mercure Grand Hotel Seef! We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Seef / All Suites. It is always a pleasure to receive positive feedback and to know that you enjoyed our hotel and your stay was excellent one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Bahaa General Manager Mercure Grand Hotel Seef
2 out of 5
by A verified traveler

Posted Jan 6, 2016
The worst staff ever.! They checked me out at 10am when i was out at that time, i called to ask about the latest time to check out they said you are already checked out ! I said but my stuff are still in the room! They just said you can't go into the room and we'll bring your stuff down!!!
Comment from Hotel Management
Jan 9, 2016 by Yasser Bahaa, Hotel Management
Dear M.H. Thank you for taking the time to tell us about your experience at Mercure Grand Hotel Seef, Kingdom of Bahrain. We regret that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure Grand Hotel Seef, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would highly appreciate if you could send us by email more details about your check-out difficulties , to investigate and be able to improve our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincere Regards Yasser Bahaa General Manager Mercure Grand Hotel Seef email: H5685-AM@accor.com
4 out of 5
by fahad from اقامه سعيده

اقامه سعيده

Posted Oct 19, 2015 on Hotels
جيده جدا وسعيده
Comment from Hotel Management
Feb 6, 2016 by Mercure, Hotel Management
Dear Fahad, Greetings from Mercure Grand Hotel Seef! We appreciate your comments regarding your stay at Mercure Grand Hotel Seef. It is always a pleasure to receive positive feedback and to know that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience and we are looking forward to welcoming you back soon at Mercure Grand Hotel Seef. Sincerely yours, Yasser Bahaa General Manager
3 out of 5
by MOHAMMED

Posted Oct 9, 2015 on Hotels
Comment from Hotel Management
Feb 6, 2016 by Mercure, Hotel Management
Dear Mr. Mohammed, Greetings from Mercure Grand Hotel Seef! We appreciate your comments regarding your stay at Mercure Grand Hotel Seef. It is always a pleasure to receive positive feedback and to know that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Kindly allow us to express our sincere apologies for your stay difficulties and please rest assured that we are responding appropriately to address the problem and prevent future occurrence, in order to make your future experience an excellent one. Thank you again for sharing your experience and we are looking forward to welcoming you back soon at Mercure Grand Hotel Seef. Sincerely yours, Yasser Bahaa General Manager
3 out of 5
by Ayyaz from Riyadh

Good but expensive

Posted Sep 30, 2015 on Hotels
Overall excellent location, good room and great service. However on the expensive side for the room features and size when compared to other equally good hotels in the same area
Comment from Hotel Management
Feb 6, 2016 by Mercure, Hotel Management
Dear Ayyaz, Greetings from Mercure Grand Hotel Seef! We appreciate your comments regarding your stay at Mercure Grand Hotel Seef. It is always a pleasure to receive positive feedback and to know that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Kindly allow us to express our sincere apologies for your stay difficulties and please rest assured that we are responding appropriately to address the problem and prevent future occurrence, in order to make your future experience an excellent one. Thank you again for sharing your experience and we are looking forward to welcoming you back soon at Mercure Grand Hotel Seef. Sincerely yours, Yasser Bahaa
4 out of 5
by Ahmed

Posted Sep 23, 2015 on Hotels
Comment from Hotel Management
Feb 6, 2016 by Mercure, Hotel Management
Dear Ahmed, Greetings from Mercure Grand Hotel Seef! We appreciate your comments regarding your stay at Mercure Grand Hotel Seef. It is always a pleasure to receive positive feedback and to know that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience and we are looking forward to welcoming you back soon at Mercure Grand Hotel Seef. Sincerely yours, Yasser Bahaa General Manager
5 out of 5
by A verified traveler from riyadh

Nice family Hotel

Posted Jul 24, 2015
Pros: Near to all shopping malls in bahrain
Cons: Bed need improvement
Location: All major shopping mall in bahrain
It was excellent hotel by all means and the staff make you feel home
Comment from Hotel Management
Dec 6, 2015 by Mercure, Hotel Management
Dear Maher, Greetings from Mercure Grand Hotel Seef! We appreciate your comments regarding your stay at Mercure Grand Hotel Seef. It is always a pleasure to receive positive feedback and to know that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience and we are looking forward to welcoming you back soon at Mercure Grand Hotel Seef. Sincerely yours, Yasser Bahaa General Manager
5 out of 5
by A verified traveler from riyadh

Nice hotel location.

Posted Jul 24, 2015
Pros: All excellent staff and services.
Cons: Bed need improvement
Location: Near to best shopping are in bahrain
Excellent hotel and excellent staff can make you feel home Thanks to Jane and jinky
Comment from Hotel Management
Dec 6, 2015 by Mercure, Hotel Management
Dear Maher, Greetings from Mercure Grand Hotel Seef! We appreciate your comments regarding your stay at Mercure Grand Hotel Seef. It is always a pleasure to receive positive feedback and to know that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience and we are looking forward to welcoming you back soon at Mercure Grand Hotel Seef. Sincerely yours, Yasser Bahaa General Manager
4 out of 5
by ALI

مناسب وهادي وموقعه ممتاز

Posted Jul 16, 2015 on Hotels
كانت مريحه المطعم جميل والاكل ذوق وشهي الاستقبال ممتاز لكن المسبح في السطح وصغير جدا المياه في المواسير كانت لها رائحة
Comment from Hotel Management
Feb 6, 2016 by Mercure, Hotel Management
Dear Ali, Greetings from Mercure Grand Hotel Seef! We appreciate your comments regarding your stay at Mercure Grand Hotel Seef. It is always a pleasure to receive positive feedback and to know that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Kindly allow us to express our sincere apologies for your stay difficulties and please rest assured that we are responding appropriately to address the problem and prevent future occurrence, in order to make your future experience an excellent one. Thank you again for sharing your experience and we are looking forward to welcoming you back soon at Mercure Grand Hotel Seef. Sincerely yours, Yasser Bahaa General Manager