Pool Terrace Room | Pool | Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers

Reviews of Palmyard Hotel

4 out of 5
Palmyard Hotel
Road 382, Block 338, . 0, Manama, Capital Governorate

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 72 reviews" "
Rating 8 - Good. 27 out of 72 reviews" "
Rating 6 - Okay. 3 out of 72 reviews" "
Rating 4 - Poor. 2 out of 72 reviews" "
Rating 2 - Terrible. 2 out of 72 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Amr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere
Stayed 2 nights in Jan 2024

6/10 Okay

Neil

Disliked: Amenities, property conditions & facilities
A basic hotel to be honest. I booked brunch but food options were limited and the service was extremely slow. Breakfast was very basic and, unlike other hotels, they don't serve proper pork bacon and sausages. As an expat, I expect tgat to be available. I didn't have a terrible experience but there are far better hotels. Unlikely to be back.
Stayed 1 night in Mar 2024
Response from Palmyard Hotel Team on Mar 11, 2024
Dear Neil.Hope this email finds you well. I wanted to take a moment to express our gratitude for providing feedback on your recent stay with us. Your input is invaluable to us as we continuously strive to enhance the experience for all our guests.We are delighted to hear that overall, your stay with us was enjoyable. Your positive feedback serves as a source of encouragement for our team, reaffirming that our efforts to provide exceptional service are making a difference.However, we understand that there may still be areas where we can improve, and we are committed to addressing any concerns you may have raised. Your satisfaction is our priority, and we would greatly appreciate the opportunity to further discuss your feedback and ensure that your next visit exceeds your expectations.Please share with us your contact details by szubova@palmyard.com to reach out and schedule a convenient time for a follow-up discussion. Your insights are invaluable to us, and we welcome the opportunity to learn how we can better serve you in the future.Once again, thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back soon.

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel, well designed. Very cozy. Lots of options from restaurants around it that you can order as room service. Friendly staff.
Stayed 2 nights in Jan 2024
Response from Palmyard Hotel Team.  on Jan 15, 2024
Dear Amr,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay and the ambiance of our team.  Your positive comments truly mean a lot to us and it motivates us to continue delivering exceptional experiences. We look forward to the possibility of welcoming you here in the future.

10/10 Excellent

May Sayegh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is small but the staff is amazing. Any time we needed anything, they were always there to help!!
Stayed 3 nights in Nov 2023
Response from Palmyard Hotel Team on Nov 14, 2023
Dear May SayeghThank you for taking the time to share your 5-star rating with us. We are glad to know you enjoyed your visit, and we look forward to welcoming you back again soon.

10/10 Excellent

Sa id

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are exceptionally nice.
Stayed 2 nights in Nov 2023
Response from Palmyard Hotel Team on Nov 14, 2023
Dear Sa idThank you for taking the time to share your 5-star rating with us. We are glad to know you enjoyed your visit, and we look forward to welcoming you back again soon.

10/10 Excellent

Najlaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to take a deep breath
Stayed 1 night in Sep 2023
Response from The Palmyard Team on Oct 5, 2023
Dear Najilaa,Thank you for taking the time to share your 10-out of 10 rating with us. We look forward to welcoming you back soon.

10/10 Excellent

Abdulkader

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception & stuff are very good
Stayed 1 night in Aug 2023
Response from The Palmyard Team on Aug 29, 2023
Dear Abdulkader,Thank you for taking the time to share your feedback with us. We are glad to read that you enjoyed our ambiance and that you appreciated our team's hospitality.

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn’t like about it, there’s no room service after 11 pm
Stayed 1 night in Jun 2023

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, always ready to help and not begging for tips all the time. The staff makes this little hotel a 5 star. No children.
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from The Palace Boutique Hotel on Oct 19, 2018
Dear Mr/Ms Thank you for your review

10/10 Excellent

Petra, Lugano, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travel for a living and this property is exceptional. Their staff is incredible and they really make you feel welcome and at home, which is what you need after long days of travel and work commitments. The rooms are clean and spacious. It’s a great property with wonderful restaurants just next door. They are able to pick you up and drop you off at the airport. I have stayed here on numerous occasions and always look forward to my next stay!
Stayed 1 night in Oct 2018
Response from The Palace Boutique Hotel on Oct 19, 2018
Dear Ms. Petra Greetings from the Palace Boutique Hotel Is always a pleasure having you back Best Regards, Front Office Team

10/10 Excellent

Sara, Dhahran, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, quaint, friendly staff and good price. Not far from Aadliyah. Pretty pool area!
Stayed 1 night in Aug 2018
Response from Rigert Hysenllari on Aug 16, 2018
Thank you Ms. Sara for your warm feedback. We look forward to your next visit Kind Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Front Office on May 27, 2018
Thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Good
Response from Rigert on Apr 15, 2018
Thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Personal Hotel
I have been a regular customer at the Palace Hotel and it never fails to impress. The hotel is near many restaurants and within a short drive to city center. The nearby restaurants, Masso and Orangery, are great. The staff is very accommodating and welcoming, and they always make me feel home. The daily cakes and chocolate are delicious.
Stayed 1 night in Oct 2017

8/10 Good

YO, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet little hotel
this is an excellent hotel for someone like me. i wanted a quiet relaxing weekend and i got what i wanted at Palace Boutique Hotel. my last stay here was a few years ago. staff work there changed but most of them are just like before, polite and very courteous. i used Polo Club 3 times on this stay. there was a girl who doesnt smile or speak at all. she stood oit because everyone else there was very friendly.
Stayed 2 nights in Sep 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
The staff was terrible and not friendly at all. I don't recommended for my friends and ill not going to stay with them again.
Stayed 3 nights in Jul 2017

10/10 Excellent

Rachel, B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Had a fantastic stay. Greatly appreciated the warmth, professionalism, responsiveness and flexibility of the team.. super comfortable bed. Great shower. Lovely breakfast options. Excellent restaurant attached

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great breakfast, excellent restaurants on property.

2/10 Terrible

Salem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Worst hotel stay of our lifes
The worst stay I have ever had in a hotel. On the second night of a 2 night stay we arrived back to the hotel after a lovely evening with friends to find that the hotel had checked us out of our room without any notification or warning. All our belongings valuables including our passports from the safe were removed stuffed into bags and left in a storage room. We were of not having a booking for the second night and were told we were liars when we told them this was not the case. When we requested them to view our bookin confirmations on hotels.com they refused and threatened us with the police. In addition the hotel charged us a late check out fee of over 50 dollars.

10/10 Excellent

Sheri, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haven!
I LOVE this place! Quiet, peaceful, wonderful staff, great pool area, yummy fruit and cakes everyday. I didn't want to leave and I can hardly wait to go back.
View of pool
Grand Mosque
Prayer area inside Mosque

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Boutique Hotel
Loved the overall atmosphere and feel of the hotel. Rooms were beautiful, with amazing room service especially the sweets we were welcomed with and fruits! I will definitely be staying there again! The breakfast was great, top notch. Very quiet, has beautifully furnished rooms, convenient and is close to everything.

4/10 Poor

debra, Houston

Disliked: Staff & service, property conditions & facilities, room comfort
Not what I expected
It was horrible . The rooms had no bathtub (only 2 rooms in the whole hotel have bathtubs) no cupcakes asxmentioned on the website and an overwhelming smell of mold and pesticide throughout my room

10/10 Excellent

Linda, Austin Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable boutique hotel
Stayed while passing through Bahrain. We loved the elegant minimalism and supreme cleanliness. Lovely spaces including the Gallery area and Orangery outdoors. The breakfast buffet was the absolute best, with wonderful yoghurt and fruit and vegetables in addition to the usual fare. Looking forward to returning.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Excellent weekend visit to Bahrain. My first visit to The Palace and I'll be back. I've stayed in most of the 5 star hotels over the years, but this is where I'll be staying in the future. Service, location, rooms, gastro pub, breakfast and restaurant all fantastic. Only downside is pool and spa are still under construction. No noise, dust or disruption from pool renovation. It just wasn't available.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel
Very pleasant stay. The staff are very efficient and friendly and nothing is too much trouble. They go beyond the normal course of duty to assist. The breakfast is excellent. Nice clean modern light room. I moved to the executive room which is very spacious.

8/10 Good

Not Provided

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

simon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
A very comfortable and friendly hotel in a great central location. Nice gastropub attached as well, just a shame the pool is still under renovation.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations and location
The staff is very friendly. They welcome you with fresh juice as you're checking in. The lobby has a cafe. Breakfast was very good, with fresh omelettes and a large selection of foods. The rooms were spacious and comfortable. In boutique hotel style, there are fresh fruits and cookies waiting. The location was excellent, as it's in the Adliya area, near many fine restaurants, and pleasant for evening walks.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and reasonably priced
I would give it all 5's except my AC went out at 3AM and they eventually had to move me to a new room and thus, I didn't get a great nights sleep.

10/10 Excellent

Michele, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Thus hotel is currently under going some renovations; but there was no noise from the construction. The breakfast buffet was amazing!! The staff was over the top in friendliness, courtesy, and professionalism. The staff new my name and coffee order by the second morning. The room was clean and comfortable. I loved the wooden doors that slide shut over the windows to keep the light out. The hotel manager was personable and friendly and approachable. The towels need to be replaced, but I told the manager and he thanked me for letting me know. He told me that the hotel is undergoing renovations, which I knew when I made my reservation. I will not hesitate to stay there again or to send my friends.

8/10 Good

kaabi, toowomba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near government and business center.
The staff and the food were the biggest highlights of this great hotel. Thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall. breakfast was great
would recommend this hotel. Room manager is excellent. He made the necessary accommodations for my family. They only allow one child per room included in stay. Very low key hotel. Excellent breakfast. If you enjoy private ambience this is the place to stay. Only 20 rooms in entire hotel. Near restaurants.

8/10 Good

Nicholas, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
F1 Hotel
Was there for the F1, did the necessary job. Nice room, good facilities and bar. Shame there are no changing rooms once checked out, I had to shower and change outside. On the whole, good hotel, good locaiton and friendly staff.

10/10 Excellent

Etta, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
On a visit from the UK. Husband going down memory lane having served with the RAF in Bahrain. Staff couldn't do enough to help and were extremely helpful and friendly.

8/10 Good

R, Riyadh

Liked: Staff & service, property conditions & facilities
Good location,good in house restaurants
Room itself was OK but its a nice quiet place with good dining options.

10/10 Excellent

Robert, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable stay
staff was very friendly, helpful, and courteous wifi reception was good great restaurants within walking distance

8/10 Good

ZAKIR, dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bahrain
Good

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Here
This hotel was excellent from the moment I arrived and was immediately greeted by name. The staff is very friendly and helpful. My room was large and comfortable. There was a welcome gift and complimentary apples and water. The bathroom had a sleek, modern feel, and great water pressure. The bed was comfortable, I slept great. Nice in-room work space. The entire property feels new. Breakfast was excellent. WiFi worked great. Nice little gym. Pool looked inviting, but it wasn't warm enough to swim during my visit. The hotel is attached to a bar and a fancy restaurant--there's a 24 hour donut place too just off the parking lot. There are two eating areas within walking distance, one about 15 minutes away (on foot), the other much closer to the south of the hotel. I very much enjoyed my stay and would not hesitate to stay here again on any trip to Bahrain. Note: to find the hotel in a car, head south on the Al-Fatih Highway toward Mina Salman. Just after a one-way intersection where a right turn is prevented, take the next right. Veer right and head straight up the road. The hotel is immediately on your right just past the first big intersection.

10/10 Excellent

Caroline, Swansea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Very helpful staff. Good comfortable rooms.

6/10 Okay

Cheri, Saudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to restaurants
Nice hotel, funky design in the foyer/restaurant area but the rooms were quite basic. I was disapointed witth the food, breakfast was meagre and the lunch menu was really bad I was expecting a refund for the lunch as it was terrible.

10/10 Excellent

David, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real find in Bahrain
Been to Bahrain many times and this hotel is sooo much better than the large anonymous ones - small fantastic staff and a really nice atmosphere

10/10 Excellent

Marie, Toledo, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise at The Palace
This is a perfect hotel for a relaxing get-away. First, the hotel provided complimentary transfers from the airport which I love! The hotel staff was friendly and very professional. A lovely buffet breakfast was included each day. The hotel desk staff helped us plan some sightseeing and made dinner reservations for us. The pool was clean and I had it to myself several days. I highly recommend the pub in the hotel, too. Great hotel! I will return.

10/10 Excellent

Z. Barany, Austin, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, fantastic staff
I spent five nights at this hotel and it was positively delightful. First of all, there is a complimentary pick-up (and, at the end of your stay, drop-off) at the airport which starts things off on the right note. The staff are helpful and competent, especially Mr. Arshad at the reception/front desk and the lady at the breakfast buffet (also very nice). The pool is a delight and the maintenance crew take their job seriously. And the hotel is almost intimate with its two-dozen or so rooms, not your usual mega-hotel with hundreds of rooms and staff who won't remember you. I will not consider another hotel the next time I'm in Manama!

10/10 Excellent

Lourdes, Kuwait/ Northwest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is excellent for single travelers
They will drop you off and pick you up for a small fee cheaper than a taxi. The staff is sooo sweet and very knowledgeable. They will guide you to the best places to eat and to current events. Wonderful staff, clean rooms and very safe place.

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Michael, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, small & charming
Nice rooms & friendly staff in a centrally located hotel. Matching rather 3 than 4 stars intentionally but good value for money.

8/10 Good

Emad Ghamdi, Dhahran, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Buget Hotel
We enjoyed our one night stay.. It is quiet pleasent.. Don't expect alot but for the price we paid around $120, it was excellent. I might stay there again in the future. Location wise it is good and close to Adliyah area which is full of nice resturants and cafe shops but a bit far away from City Center mall amd Seef mall, that's in case you are in bahrain for shopping.