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Sea Stars Hotel

4.0 star property
Luxury Hai Phong hotel in Ngo Quyen with 2 restaurants

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June 2024

Sea Stars Hotel

Photo gallery for Sea Stars Hotel

Indoor pool, outdoor pool
Front of property - evening/night
Superior Twin Room, City View | Select Comfort beds, minibar, in-room safe, individually decorated
2 restaurants, breakfast served
Lobby sitting area

Overview of Sea Stars Hotel

Reviews
7.2

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
1/3A Le Hong Phong, Ngo Quyen District, Hai Phong, 180000
  • Popular LocationHai Phong Opera House4 min drive
  • Popular LocationLach Tray Stadium4 min drive
  • Popular LocationAeon mall lê chân hải phòng6 min drive
  • AirportHaiphong (HPH-Cat Bi)15 min drive
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Room options

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | Select Comfort beds, minibar, in-room safe, individually decorated

Superior Twin Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Select Comfort bed
Blackout drapes/curtains
  • 30 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 Double Bed, City View

Deluxe Room, 1 Double Bed, City View | Select Comfort beds, minibar, in-room safe, individually decorated

Deluxe Room, 1 Double Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Select Comfort bed
Blackout drapes/curtains
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, City View

Select Comfort beds, minibar, in-room safe, individually decorated

Superior Room, 1 Double Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Select Comfort bed
Blackout drapes/curtains
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About the neighborhood

Hai Phong

Sea Stars Hotel is located in Ngo Quyen, a neighborhood in Hai Phong, and is in a shopping district and near the airport. Do Son Beach and Cat Ba National Park reflect the area's natural beauty and area attractions include Navy Museum and Tuan Chau Park.
Visit our Hai Phong travel guideOpens in a new window

What's nearby

  • Hai Phong Museum - 3 min drive
  • Hai Phong Opera House - 4 min drive
  • Lach Tray Stadium - 4 min drive
  • Aeon mall lê chân hải phòng - 6 min drive
  • Navy Museum - 7 min drive

Getting around

  • Hai Phong Train Station - 8 min drive
  • Haiphong (HPH-Cat Bi) - 11 min drive

Restaurants

  • Phương Đông Nhà Hàng - 6 min walk
  • Thiên Hồng Phát Restaurant - 5 min walk
  • Phương Chi - Lẩu Dê - 8 min walk
  • Phut Kim NGAN - 7 min walk
  • Karaoke 87 - 7 min walk

About this property

Sea Stars Hotel

Luxury hotel located in Ngo Quyen
A swim-up bar, a poolside bar, and shopping on site are just a few of the amenities provided at Sea Stars Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure, a massage, or a facial. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with a swim-up bar
  • Free self parking
  • A roundtrip airport shuttle (surcharge), access to a nearby indoor pool, and access to a nearby health club
  • A 24-hour front desk, a banquet hall, and smoke-free premises
Room features
All 90 individually furnished rooms boast comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 32-inch LCD TVs with cable channels
  • Refrigerators, on-request microwaves, and coffee/tea makers

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asian Restaurant
  • Jupiter Restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 20 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • Elevator

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 2900000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 200000 per vehicle (one way)
  • Rollaway bed fee: VND 2900000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Sea Stars Haiphong
Sea Stars Hotel
Sea Stars Hotel Haiphong
Sea Stars Hotel Hai Phong
Sea Stars Hai Phong
Sea Stars Hotel Hotel
Sea Stars Hotel Hai Phong
Sea Stars Hotel Hotel Hai Phong

Frequently asked questions

Does Sea Stars Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Sea Stars Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sea Stars Hotel?

Self parking is free at this property.

What time is check-in at Sea Stars Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Sea Stars Hotel?

Check-out is at noon.

Does Sea Stars Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 200000 per vehicle applies.

Where is Sea Stars Hotel located?

Located in Ngo Quyen, this luxury hotel is within 2 mi (3 km) of Parkson TD Plaza, Hai Phong Museum, and Lach Tray Stadium. Conference Center Hai Phong and Queen of the Rosary Cathedral are also within 2 mi (3 km). Hai Phong Train Station is 25 minutes by foot.

Sea Stars Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 45 reviews" "
Rating 8 - Good. 24 out of 45 reviews" "
Rating 6 - Okay. 6 out of 45 reviews" "
Rating 4 - Poor. 2 out of 45 reviews" "
Rating 2 - Terrible. 5 out of 45 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

rachel, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is ok
It’s close to airport. Nice breakfast. A bit pricy compared to other hotels
Stayed 1 night in Sep 2018

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service
OMG horrible. Just don't, trust me, don't.
Where do I begin, every step was an awful experience and the room service seafood made me sooo sick, sicker than I have been in years. They are shady dishonest bad people through and through!
Stayed 1 night in Jul 2017

4/10 Poor

Duong Minh

Disliked: Cleanliness, property conditions & facilities, room comfort
This is not good hotel to stay, even im smoker i still not able to handle the smell of the cigarette smoke inside the room when i check in The hotel is just good looking at ground & first floor, everything else is very old

8/10 Good

Tingting, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near airport
Near airport, they will keep your passport until check out

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
I stayed here briefly before leaving on a ferry to Cat Ba. The hotel is located close to the airport, on the main road leading to it. Staff was friendly and helpful. The hotel has seen better days, but overall the was in decent condition. The breakfast was decent, a combination of Asian and Western dishes.

8/10 Good

Colin, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Relaxing,great breakfast,and staff very helpfully. No complains what so ever.

10/10 Excellent

Hy Kim Hao, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff are helpful and very friendly, great services, highly recommended to other people.

2/10 Terrible

Paul, Orange, CA, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please don't even think about this hotel
I have seen a bug inside of toaster at breakfast buffet. The toaster was not working. Almost hotel workers could not understand English, so I've ordered room service for late dinner, a waiter brought "smoked salmon" instead which I've ordered "spaghetti bologna".

8/10 Good

Nicma, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, Clean and Comfortable.
This was a very nice hotel the staff were friendly and good with children. It was also quite quiet. The breakfast buffet was good and we enjoyed our stay. Check out the street restaurant just down the road, it was super fresh seafood, but communication was difficult as an English only speaker.

8/10 Good

Anthony M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stopover to Halong Bay
Stayed in Seastars for one night on 9th Feb 2013 for a stopover en route to Halong. Hotel was clean and comfortable, definitely worth the value for money. Breakfast was plain with not too many selection (beef pho wasn't bad). The surrounding area was quiet and you will have to walk around 15 minutes to get to some street food stalls. A nice stroll of around 45 mins will take you to the city centre. It will cost around VND 50-60,000 to get to Ben Bien Pier (for Halong). Reception staff were friendly but lacking in English (I must say that they do try though!), so it can be difficult, and at times frustrating, to get answers. The night I stayed happened to be Lunar New Year's eve and the hotel was very kind in offering me and my partner a spot at their staff party, serving us free food and booze (we also each received a decent amount of lucky money from the owner/manager). All in all, I would say that Seastars is a good hotel and I would recommend it for a 1 day stopover before heading for Halong.