Ratings based on 205 Verified Reviews

4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Sac, CA

Uncomfortable Beds

Posted Dec 4, 2017
The hotel was nice and the staff was nice, but they knew very little about the area. The beds were uncomfortable enough that someone had to sleep on the couch. The couch was slick and the cushions wouldn’t stay on. There is no where to hang a wet raincoat, as it frequently rains!
Comment from Hotel Management
Dec 4, 2017 by Tom, Hotel Management
Good Afternoon Randy, I want to Thank you for your comments regarding your recent stay. We value your feedback in our ongoing effort to provide guests with a positive experience during their stay. I'm sorry that your bed was uncomfortable for you and that the couch cushions did not stay on. I truly appreciate your comment about a place to hang a wet raincoat and will look for a possible solution for this. If you travel to Bainbridge Island again in the future we hope to have the opportunity to once again earn your business. Sincerely, Tom Hagreen and Hotel Staff
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Clean and comfortable

Posted Nov 19, 2017
Great location on Bainbridge. Easy driving to downtown Bainbridge, Clearwater Casino and Poulsbo.
Comment from Hotel Management
Dec 2, 2017 by Tom, Hotel Management
Thank you so much for your comments about your stay. We are happy you had a good trip. I apologize for my delayed response. Hope to see you again on a future visit to Bainbridge Island. Tom Hagreen General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2017
Awesome location, close to the ferry. Staff is very friendly.
Comment from Hotel Management
Oct 18, 2017 by Tom, Hotel Management
Thank you for staying with us. We appreciated your feedback. We look forward to welcoming you back soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2017
Ok. We thought we paid too much for the quality of the room. Staff, however, was excellent!
Comment from Hotel Management
Oct 18, 2017 by Tom, Hotel Management
Thank you for staying with us. I'm sorry that you were not happy with your room. We do value your feedback in our ongoing effort to provide our guests with a positive experience. Thank you for the compliment about our staff.
5 out of 5
by Robyn

Relax, don't work

Posted Sep 17, 2017 on Hotels
Everything was great except no desk. Other than that it was awesome.
5 out of 5
by Scott

This traveler left a rating score only Posted Sep 13, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Good place

Posted Aug 28, 2017
Great spot, nice rooms, good breakfast . Would and will stay there in the future
Comment from Hotel Management
Sep 2, 2017 by Tom, Hotel Management
We would like to take this opportunity to Thank you for taking time to complete your survey. We are happy that you enjoyed your stay and thank you for your loyalty. We look forward to welcoming you back on future visits to Bainbridge Island. Thank you, Staff and Management of The Best Western Plus Bainbridge Island, Wa
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Posted Aug 23, 2017
Enjoyed the warm chocolate chip cookies at check-in. Staff were very nice. Only complaint was the couch in the living room area of the suite. It was a little weird.
Comment from Hotel Management
Aug 26, 2017 by Best Western Plus Bainbridge Island Guest Services, Hotel Management
Thank you for taking the time to provide your 5-star review. We are delighted to hear you enjoyed your check-in experience and the warm cookies. We do our best to ensure our guests have a memorable stay. We have exciting plans to refresh our lobby and guestrooms by early 2018, so your comments are helpful. Please come back and visit us again soon.
3 out of 5
by Robert

Posted Aug 18, 2017 on Hotels
Comment from Hotel Management
Aug 22, 2017
Thank you for your recent stay at our hotel. We appreciate you taking the time to provide your review. Please come back and stay with us again the next time you visit Bainbridge Island.
5 out of 5
by Brian

Posted Aug 15, 2017 on Hotels
Comment from Hotel Management
Aug 16, 2017
Thank you for staying with us. We appreciate you taking the time to provide your 5-star review! Please come back and visit us again soon.