All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for taking the time to write this review for us. We do hope to see you again the next time you visit the Island.
6/10 Okay
Rudy
Traveled with group, Business traveler
Feb 12, 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
There was a very strong musty odor and mildew odor in the room. The carpet was nasty with stains. Bed top comforter had large dark stains and looked dirty. Shower had black mold behind shower knob and on back of door. I probably won’t be staying here again on my frequent travel to the area.
Rudy
Stayed 3 nights in Feb 2024
Response from Emma on Feb 12, 2024
Thank you for taking the time to complete this review for us. We will be discussing your review with our housekeeping team to make changes moving forward and to ensure your concerns are addressed. We are sorry we didn't meet your expectations during your visit to the island.
4/10 Poor
carol
Feb 5, 2024
carol
Stayed 1 night in Jan 2024
Response from Emma on Mar 20, 2024
Thank you for taking the time to complete this review for us. We are sorry we didn't meet your expectations during your visit to the island.
Bathroom door lock was not working. Spider webs and spider inside the room. Limited breakfast options especially vegetarian options and no tea or juices. Room was very small. Bed frame edge was out and we were worried that we don't hurt our feet.
VIRAL
Stayed 2 nights in Feb 2024
Response from Emma on Feb 5, 2024
Thank you for taking the time to complete this review for us. I am sorry that we didn't meet your expectations while you were here. We will take your comments into consideration when we make improvements.
6/10 Okay
Lori
Traveled with partner
Jan 25, 2024
Liked: Cleanliness, staff & service
convenient to dining, coffee & groceries. Nice breakfast provided.
Minor maintenance issues: poor TV remote
Noise of garbage pickup every morning -- choose a room carefully.
Lori
Stayed 2 nights in Jan 2024
Response from Emma. on Jan 25, 2024
Thank you for taking the time to write this review for us. We do hope to see you again, the next time you visit the Island.
10/10 Excellent
Lois J
Jan 19, 2024
Lois J
Stayed 3 nights in Jan 2024
Response from Emma on Jan 23, 2024
Thank you for taking the time to write this review for us. We are all looking forward to seeing you again the next time you visit the Island.
The property needs some maintenace, such as cleaning moss on the 2nd floor to prevent any potential accidents since it's exposed to weather. Handrail is bad needs to be replaced
tony
Stayed 1 night in Dec 2023
Response from Emma on Dec 7, 2023
Thank you for taking the time to complete this review for us. I am sorry that we didn't meet up to your expectations while you were here, we will use your comments to make improvements. We hope you will give us another chance the next time you are on the Island.
Thank you for taking the time to complete this online survey for us. Hope to see you again the next time you visit the Island.
8/10 Good
shawn
Traveled with family
Nov 5, 2023
Liked: Staff & service
The property is in need of upkeep. It looks poorly maintained, although clean. Maybe the pandemic hit the hotels pretty hard, but it's a business that needs occasional reinvestment. Staff was very friendly despite being spread thin. I will stay here again.
shawn
Stayed 1 night in Nov 2023
Response from Emma on Nov 6, 2023
Thank you for taking the time to complete this online survey for us. Hope to see you again the next time you visit the Island.
Thank you for taking the time to complete this online survey for us. Hope to see you again the next time you visit the Island.
4/10 Poor
Kristi
Oct 9, 2023
Disliked: Cleanliness
Kristi
Stayed 2 nights in Oct 2023
Response from Emma on Oct 16, 2023
Thank you for taking the time to complete this review for us. I am sorry that we didn't meet up to your expectations while you were here. We hope you will give us another chance the next time you are on the Island.
Thank you for taking the time to complete this online survey for us. Hope to see you again the next time you visit the Island.
8/10 Good
Shirley
Traveled with group
Oct 1, 2023
Liked: Cleanliness, staff & service, amenities
The property was okay a little high but understandable.. Went to see the Troll.
Shirley
Stayed 1 night in Sep 2023
Response from Emma on Oct 5, 2023
Thank you for taking the time to complete this online survey for us. Hope to see you again the next time you visit the Island.
6/10 Okay
Jill
Sep 27, 2023
Liked: Cleanliness
Our stay was fine - rather surprised that the rooms weren't serviced for our whole stay - apparently you have to ask if you would like them cleaned or receive clean towels. I thought this was an automatic service.
Breakfast could be improved. A toaster would be a good idea.
Jill
Stayed 4 nights in Sep 2023
Response from Emma on Oct 19, 2023
Thank you for taking the time to complete this online survey for us. We will be using your comments to improve. We hope to see you again the next time you visit the Island.
6/10 Okay
Verified traveler
Sep 26, 2023
Liked: Room comfort
Average
This is a very basic hotel... pretty dated and the room felt a bit dingy. It is pet friendly though.
Verified traveler
Stayed 2 nights in Sep 2023
Response from Emma on Oct 15, 2023
Thank you for taking the time to complete this online survey for us. Hope to see you again the next time you visit the Island.
8/10 Good
CATHERINE, Long Valley
Sep 26, 2023
Liked: Cleanliness
There are few properties available in the island and though this one is a little dated and in need of some upgrades, it is very convenient. The beds are excellent, the breakfast mediocre but I will be back.
CATHERINE
Stayed 3 nights in Sep 2023
Response from Emma on Sep 28, 2023
Thank you for taking the time to complete this online survey for us. Hope to see you again the next time you visit the Island.
8/10 Good
catherine
Sep 25, 2023
catherine
Stayed 2 nights in Sep 2023
Response from Emma on Sep 28, 2023
Thank you for taking the time to complete this online survey for us. Hope to see you again the next time you visit the Island.
8/10 Good
Wendell
Business traveler
Sep 22, 2023
Wendell
Stayed 4 nights in Sep 2023
Response from Emma on Sep 25, 2023
Thank you for taking the time to complete this online survey for us. Hope to see you again the next time you visit the Island.
8/10 Good
lynda
Traveled with family
Sep 22, 2023
Liked: Cleanliness
Bad experience at check in
Checkin was a mess. Our room had t been cleaned when we went in.
lynda
Stayed 4 nights in Sep 2023
Response from Emma on Sep 28, 2023
Thank you for taking the time to complete this online survey for us. We will be using your comments to improve our standards. Hope to see you again the next time you visit the Island.
Getting pretty run down. Doubt I stay there again.
Robert
Stayed 2 nights in Sep 2023
Response from Emma on Sep 21, 2023
Thank you for taking the time to complete this review for us. I am sorry that we didn't meet up to your expectations while you were here. We will use your feedback to make improvements, thank you for letting us know.
The room was super clean, the lady that checked me in was super nice and friendly but the man that was there when I left was not super friendly . The pool was broken so that was a bummer too.
Nicole
Stayed 2 nights in Sep 2023
Response from Emma on Sep 21, 2023
Thank you for taking the time to complete this online survey for us. Hope to see you again the next time you visit the Island.
10/10 Excellent
Arnold
Sep 17, 2023
Arnold
Stayed 1 night in Sep 2023
Response from Emma on Oct 9, 2023
Thank you for taking the time to complete this online survey for us. Hope to see you again the next time you visit the Island.