Ratings based on 499 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 7, 2017
Staff was great, nice boutique hotel and great location.
Comment from Hotel Management
Sep 14, 2017 by Ricardo Verissimo, Hotel Management
Dear Kristel Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo
4 out of 5
Recommended
for Everyone
by A verified traveler from Scottsdale, AZ

Good location!

Posted Jul 24, 2017
Pros: Location Staff Clean and comfortable
Cons: Overall style of hotel is very dark/black. Felt sort of like a night club in our room.
Location: Lots within walking distance. Avoid the trolley...took forever and was just easier to walk and not deal with the hassle of working on their schedule.
Hotel is well situated...easy walking distance to water, night life, cafes and sites. Hotel has a modern style...not really our thing but it was clean and functional. Staff was very helpful!!
Comment from Hotel Management
Jul 30, 2017 by Ricardo Verissimo, Hotel Management
Dear Jenny, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2017
The room is small but cozy. The location is very good and convenient
Comment from Hotel Management
Jul 17, 2017 by Ricardo Verissimo, Hotel Management
Dear Kristel Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Los angeles, Ca

Beautiful upgraded rooms in perfect location

Posted Jul 10, 2017
This hotel was perfect in every way! The rooms were upgraded and had beautiful big bathrooms. The location was in one of the popular areas with the shopping around the corner and lots of cafes and restaurants.
Comment from Hotel Management
Jul 11, 2017 by Ricardo Verissimo, Hotel Management
Dear Meg, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards
3 out of 5
by A verified traveler from Toronto

Great location, rooms could use update

Posted Jul 5, 2017
Pros: great location
Cons: the hotel needs to modernize the rooms and the hallways as it's very dark.
Location: in the great neighbourhood of Bierra Alta with plenty of restaurants and bars within walking distance.
Great location in Bierra Alta, in the heart of the city. The hotel room is very dark with dark walls and a very unusually laid out washroom. There were no exposed electricity plugs.
Comment from Hotel Management
Jul 17, 2017 by Ricardo Verissimo, Hotel Management
Dear customer Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great hotel, modern and fantastic location

Posted Jul 4, 2017
This is an excellent hotel in the best area in Lisbon just between Barrio Alto and the central area, and only a 15 min walk to the castle (Alfama) area. The staff could not have been more helpful regards to where to go in the city and the room was clean The roof balcony is also excellent for a quick pre evening drink although a little small and not particularly busy, but still very worth heading up for a few for the view. Highly reccomended.
Comment from Hotel Management
Jul 11, 2017 by Ricardo Verissimo, Hotel Management
Dear Michael, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Ver central with helpful staff

Posted May 28, 2017
In very bustly part of Lisbon with nice staff. Clean, modern witha nice small roof terrace restaurant
Comment from Hotel Management
May 31, 2017 by verissimo, Hotel Management
Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards
4 out of 5
by Bernadette

Just like home

Posted May 26, 2017 on Hotels
It was perfect for a family like mine! My kids and I enjoyed the space, the balcony, the overall ambiance and the location of our room and hotel.
Comment from Hotel Management
May 31, 2017
Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Modern hotel- great location

Posted May 2, 2017
A modern hotel with comfortable bed and spacious walk-in shower. Our room had a desk behind the head of the bed which was good separation and helped the room feel larger. Lots of closet space in the entry way. Excellent breakfast. Good location on a hill above a main square and on the border of Bairro Alto and Chiado. Some excellent restaurants nearby. An Argentinean steak restaurant with stellar views over the city was 7 minutes walk up the hill (La Paparrucha). Directly across the street was Tidbit which served local Portugese food, but with a modern twist. 100 Maneiras is a bistro just one minute walk down the hill (on the same block). This is a splurge - but well worth it for the excellent quality and inventive menu. You should make reservations for all except Tidbit. Any of the 3 would be a great choice if you are tired of the traditional tourist choices. (Note: quality of food and experience more important to us than price))
Comment from Hotel Management
May 24, 2017 by Verissimo, Hotel Management
Dear Anne Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Great location.

Posted May 1, 2017
Staff were excellent. They helped with booking excursions and recommended places to see. The only issue I found was with the gap under the room door. It let in too much light for me and sleeping was an issue until I used cushions to block the light. After that it was all good.
Comment from Hotel Management
May 31, 2017 by verissimo, Hotel Management
Dear Brian Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards