Ratings based on 444 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from stouffville ontario

Close to everything

Posted Oct 23, 2017
We stayed 4 nights this hotel is in easy walking distance to everything. Staff are extremely helpful in every way. Highly recommend
Comment from Hotel Management
Oct 23, 2017 by Eduardo Dinca , Hotel Management
Dear Guest, Thank you for your positive feedback and for staying with us during your visit in Lisbon! How glad we are to know that you have enjoyed staying with us and that our staff has meet your expectations! Looking foward to welcome you again in our hotel! Warmest Regards, Eduardo Dinca Guest Service
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great location and staff

Posted Oct 13, 2017
Pros: Location, standard, and facilities.
Cons: Ironically they are making building improvements now - can't think of anything else.
Location: Perfect position, not noisy and easy to pick up public transport from there.
We had a great stay at the Altis Avenida hotel. It is in a great location so therefore easy to use as a base for travelling around the city or further afield. Good choice of restaurants nearby and the majority of them come with a good rating. We thoroughly recommend this hotel, you will not be disappointed.
Comment from Hotel Management
Oct 15, 2017 by Eduardo Dinca, Hotel Management
Dear guest, Thank you for you positive feedback and for your recent stay at our hotel! How glad we are to know that you have enjoyed staying with us and that our staff has meet your expectations! Looking foward to welcome you again in our hotel! Warmest Regards, Eduardo Dinca Guest Service
4 out of 5
Recommended
for Everyone
by A verified traveler from long island, ny

Higher end hotel - very centrally located

Posted Sep 27, 2017
Pros: Especially appreciated motorized blackout shades on windows. Helpful staff.
Cons: The nuances of directing tourists could be more informative and intuitive. Could be due to bit of translation issue . But staff very helpful.
Location: Diagonally across from Art Deco train station that has a train line you can take directly to Sintra which is the end of the line (so you can't miss )
Very centrally located - no need for taxis - needed a twin bed room - not pleased with initial room (very small) was switched after speaking to manager to much larger corner airy room next to other members of our group. Rooftop picturesque restaurant also serves as breakfast room. Very attentive restaurant staff - full buffet - including champagne with the glasses and fresh squeezed orange juice to start the day with a mimosa if you desire. Entrance and street prescence with lobby more like a boutique hotel. Hotel and rooms contemporary design. If you want a grand lobby and room decor sister hotel directly across the street should fit the bill that also has a small courtyard for taxi to pull into.
Comment from Hotel Management
Sep 28, 2017 by Eduardo Dinca , Hotel Management
Dear Guest, Thank you very much for your valuable comments regarding your recent stay at the Altis Avenida Hotel. Those are a serious matter to us, and are an important tool for us to look into improvement of our service. How glad we are to know that you have enjoyed your stay and that our staff has meet your expectations. Looking foward to welcome you in our hotel! Warmest Regards, Eduardo Dinca Guest Service
5 out of 5
Recommended
for Everyone
by A verified traveler from LA, Ca

Right in downtown old Lisbon

Posted Sep 9, 2017
Pros: The upgraded room, the staff and the rooftop bar/restaurant
Cons: Perhaps more table or counter space in the bathroom.
Location: Easy walking to many restaurants and shopping. Hop on hop off bus is right around the corner and can take you to many interesting sites
Was upgraded to room 103, which was very large. Very helpful front desk personnel. Nice rooftop restaurant for breakfast and for evenings, great view. Easy walk to many restaurants, though we thought the restaurants up the hill were better than the ones in the main tourist street. would definitely recommend this hotel.
Comment from Hotel Management
Sep 10, 2017 by Dinca, Hotel Management
Dear Leslie, Thank you for your positive feedback regarding your stay in Lisbon! How glad we are to know that you have enjoyed your stay with us and that our staff has exceed your expectations during your stay! We will pass on your kind comments to all of our hotel staff! Hope to see you soon in our hotel! Warmest Regards, Eduardo Dinca Guest Service
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great Hotel

Posted Aug 25, 2017
A wonderful boutique style hotel. Central location with a cool vibe. Central location, great rooftop bar, outstanding hospitality and service provided by all staff members. A great hotel in the heart of it all.
Comment from Hotel Management
Aug 27, 2017 by Dinca, Hotel Management
Dear Guest, Thank you for choosing Altis Avenida Hotel for your stay in Lisbon! How glad we are to know that you have enjoyed staying with us. We will pass on your kind comments to all of our staff. Hope to see you again in our hotel ! Warmest Regards, Eduardo Dinca Guest Experience Ambassador
5 out of 5
Recommended
for Couples
by A verified traveler from New Jersey

Great hotel

Posted Aug 19, 2017
Overall the hotel is great. The location is fantastic, about one block from the city square. There are at least 100 restaurants and lots of shops within a five minute walk. The hotel is clean and oozes of urban chic. The staff is friendly and accommodating. The concierge was very help arranging transportation and making dinner reservations. My only complaint is that the rooms are small, but functional. Altis Avenida is a great value
Comment from Hotel Management
Aug 20, 2017 by Eduardo Dinca, Hotel Management
Dear guest, Thank you for your kind review about our hotel and for staying with us during your stay in Lisbon! We will pass on your kind comments to our hotel staff ! Looking foward to welcome you very soon in our hotel! Warmest Regards, Eduardo Dinca Guest Service
5 out of 5
by A verified traveler

Understated class and luxury

Posted Aug 13, 2017 on Hotels
A comfortable, classy and understated hotel located near the major tourist areas.
Comment from Hotel Management
Aug 15, 2017 by Campos, Hotel Management
Dear Valued Guest, Thank you for your kind review on Expedia.com. How pleased we are to know that you could enjoyed your stay with us regarding the design, confort and location of the hotel in the "Heart of Lisbon"! If you travel again to Portugal and Lisbon, we will be so glad to welcome you back! Kindest regards, Artur Conceição .Guest Experience Manager
5 out of 5
by A verified traveler

Fantastic stay

Posted Jun 30, 2017 on Hotels
Some people said this hotel was undergoing renovation. I was initially afraid but turned out that the construction happens in a separate wing and you won't even realize that's happening. Very peaceful stay and very friendly staff. The rooms are top notch. Very new and comfortable. The location is unbeatable.
Comment from Hotel Management
Jul 4, 2017 by Campos, Hotel Management
Dear Guest, Thank you very much for taking the time to write about your experience in our hotel. It is always a pleasure to read that we were able to meet our guests expectations, as we believe that will provide memorable moments of your stay with us and in Lisbon. We hope to welcome you again very soon. Eduardo Dinca Guest Service Ambassador
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Oasis

Posted Jun 29, 2017
Pros: Service, Breakfast
Cons: Nothing
Location: All attractions are close by. Railway straight across the road
This place is so welcoming. We arrived at 9pm at night and we were immediately ushered to the roof top restaurant and provide with a beautiful meal, whilst our bags were placed in our room. It is right in the heart of Lisbon and close to all the tourist places. Great Service, Qiuet well fitted out rooms!
Comment from Hotel Management
Jul 2, 2017 by Dinca, Hotel Management
Dear Guest, Thank you so much for your Excellent review on Expedia.com! We are pleased o know that you could enjoyed your stay with us particularly the location of the hotel in the "Heart of Lisbon" and also our Restaurant/Guest Service. Hope to see you soon in our hotel in Lisbon! Best regards, Eduardo Dinca Guest Service Ambassador
5 out of 5
by Evan

Posted May 29, 2017 on Hotels
Comment from Hotel Management
May 31, 2017 by Campos, Hotel Management
Dear Mr. Evan Miller, Thank you for your Excellent review on Hoteis.com and to stayed with us! So pleased to know that you could enjoyed your stay with us at Altis Avenida Hotel. If you travel again to Portugal and Lisbon, we will be so glad to welcome back at your "home" in Lisbon! Kindest regards, Artur Conceição Guest Experience Manager