Ratings based on 227 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Aug 19, 2019
Great location, very central. Reception was amazing, with a wine bottle gift:)
Comment from Hotel Management
Aug 20, 2019 by recepção, Hotel Management
thank you for your feedback
5 out of 5
by A verified traveler

Posted Aug 17, 2019
Pillows and a bed are soft, comfortable.
Comment from Hotel Management
Aug 17, 2019 by recepção, Hotel Management
thank you for your feedback
2 out of 5
by A verified traveler from Sacramento

Posted Aug 2, 2019
This is not a regular hotel. It has more like an apartment feel. Building too old as you are able to hear all the noise from other guests. Terrible experience during check in. Staff couldn’t program door. It took them solid two hours before the issue was solved. I would not stay in this place again nor recommend it.
Comment from Hotel Management
Aug 9, 2019 by recepção, Hotel Management
We are sorry to hear this. And for the problem with the codes. As you can tell by our name, we are apartments and not a regular hotel. We hope your next experience in Lisbon (the old town center) is more enjoyable
5 out of 5
by A verified traveler

Posted Jul 31, 2019
We really enjoyed our stay here. The property was very clean and the location was excellent. Would definitely recommend if staying in Lisbon.
Comment from Hotel Management
Aug 7, 2019 by recepção, Hotel Management
thank you so much
5 out of 5
by A verified traveler

Posted Jul 15, 2019
Gorgeous renovated apartment in an excellent location! Stayed there with my husband and two kids. The apartment is spacious and bright with three big windows with balconies which was really nice! Quiet in the night. There is nothing to complain about! It would have been nice to have a table for four in the kitchen or somewhere in the room.
Comment from Hotel Management
Aug 7, 2019 by recepção, Hotel Management
thank you so much for your feedback.
4 out of 5
by A verified traveler from Toronto

Posted Jul 13, 2019
The location was great. It was surprisingly quiet at night. I didn’t really like the kepad system of getting into the apartment. I thought it was odd that the code to my room was the same as the one to the hallway door where the other apartments were. One night when I punched in my code for my room I could hear the hallway door also being unlocked! Not a good system. I bolted my door from the inside when I was there just to be sure.
Comment from Hotel Management
Jul 16, 2019 by recepção, Hotel Management
Each apartment has its own code. The hallway door is opened by each individual code, however they do not open the other apartments.
5 out of 5
by A verified traveler

Posted Jun 21, 2019
Great presentation and location, free use of mobile phone was a great help.
Comment from Hotel Management
Jul 3, 2019 by recepção, Hotel Management
thank you
5 out of 5
by A verified traveler

Posted Jun 19, 2019
Great location, efficient friendly staff, good facilities (kitchenette, free mobile phone to borrow, complimentary wine), fab price. Thank you
Comment from Hotel Management
Jul 3, 2019 by recepção, Hotel Management
thank you
5 out of 5
by A verified traveler from London

Posted Jun 3, 2019
Great location, above a bar but the windows cancelled all the noise out and air con was great. Really close to metro, all the sights and short walk to station to catch a train to the beach. Would recommend!
Comment from Hotel Management
Jul 3, 2019 by recepção, Hotel Management
thank you
4 out of 5
by A verified traveler

Posted May 28, 2019
Comment from Hotel Management
Jul 3, 2019 by recepção, Hotel Management
thank you