Ratings based on 339 Verified Reviews

4.5 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Toronto

Posted Aug 18, 2019
Great rooftop view and excellent staff! The location was close to the metro and tourist areas.
Comment from Hotel Management
Aug 19, 2019 by Guest Relations - Hotel do Chiado, Hotel Management
Dear Mr. Jorges, We thank you for your preference for Hotel do Chiado and for the time you took to write us a review. We will be glad to receive you again in a near future! Best regards, Maria do Carmo Bobone
5 out of 5
by A verified traveler

Posted Aug 10, 2019
I liked everything about the hotel. The location the BEST ! The rooms was wonderful, elegant, big , elegant with espresso machine, big comfortable bed, big bath room, a room you are happy to return to after a long walking day. The breakfast is fantastic served in a nice breakfast room. The hotel staff were professional, perfect English, ready to help you with every question, they go out of their way to be there for you. I booked two night because I thought I may stay a night or two in Sintra. But once I came to the hotel I knew that I don't want to leave and booked two more nights , did all my traveling to Sintra from Lisbon. I love the hotel.
Comment from Hotel Management
Aug 12, 2019 by Guest Relations - Hotel do Chiado, Hotel Management
Dear Guest, Thank you for staying with us and for sharing your experience at Hotel do Chiado. It was indeed a pleasure to read your wonderful review. We are thrilled to know that we exceed your expectations. Your kind words are a true source of motivation to the entire team and we will gladly welcome you again everytime you come to Lisbon! Best Regards Maria do Carmo Bobone
5 out of 5
by A verified traveler

Posted Jun 27, 2019
Comment from Hotel Management
Jun 27, 2019 by Guest Relations - Hotel do Chiado, Hotel Management
Dear client, We thank you for staying with us and for your fantastic rating. We hope to receive you again in a near future! Best regards, Maria do Carmo Bobone
3 out of 5
by A verified traveler

Posted Jun 3, 2019
Comment from Hotel Management
Jun 4, 2019 by Guest Relations - Hotel do Chiado, Hotel Management
Dear Client, Thank you for staying with us. We are disappointed that we didn't met your expectations and would like to understand what we could have done to give you a better experience. We will be happy to receive you back at Hotel do Chiado! Best regards, Maria do Carmo Bobone
5 out of 5
by A verified traveler

Wonderful Views & A Great Location!

Posted May 22, 2019 on Hotels
This hotel is nestled on a street that offers shopping and restaurants within walking distance. What a location! Admittedly, I was a bit disappointed when I first stepped into the hotel to check in. The lobby is sort of non-descriptive and plain. That was soon dashed with the warm welcome of the staff. Our hotel room was roomy and well appointed with nice bed linens and towels. There was a lot of counter space in the bathroom for toiletries. What I loved most about this hotel was the view from the rooftop restaurant/bar, Entrentanto. We made sure to take advantage -- enjoyed tea time upon our arrival at 5:30 pm, had after dinner drinks one night to inhale the nighttime view of Lisbon. And then again, a light lunch before we left. This hotel has a lot to offer besides a comfortable bed! Take advantage of it. The staff throughout our stay was friendly, efficient and professional. I loved our stay!
Comment from Hotel Management
May 23, 2019 by Guest Relations - Hotel do Chiado, Hotel Management
Dear Mrs. Marivic, Thank you for staying with us and for sharing your experience at Hotel do Chiado. It was indeed a pleasure to read your wonderful review. We are thrilled to know that we met your expectations, your kindly words are a true source of motivation to the entire team. We will gladly welcome you again at Hotel do Chiado! Best Regards Maria do Carmo Bobone
5 out of 5
by A verified traveler

Great location and view

Posted May 16, 2019 on Hotels
The hotel is in a great location to explore Lisbon. The views from the roof-top bar are fabulous and the staff were at all times very helpful. I would be happy to go back.
Comment from Hotel Management
May 16, 2019 by Guest Relations - Hotel do Chiado, Hotel Management
Dear Mr. David, Thank you very much for being your hotel of choice and for sharing your experience with us. It's a pleasure and a source of motivation to the entire team to understand that your stay met your expectations. We will also be happy to have you back! Best Regards Maria do Carmo Bobone
5 out of 5
by A verified traveler

Posted May 16, 2019
Comment from Hotel Management
May 16, 2019 by Guest Relations - Hotel do Chiado, Hotel Management
Dear Client, Thank you for staying with us and for your amazing rate. We will be happy to welcome again at Hotel do Chiado! Best regards, Maria do Carmo Bobone
4 out of 5
by A verified traveler

Posted May 11, 2019
Comment from Hotel Management
May 13, 2019 by Guest Relations - Hotel do Chiado, Hotel Management
Dear Client, We thank you for your rating and hope we can receive you again in a near future! Best regards, Maria do Carmo Bobone
5 out of 5
by A verified traveler from Santa Monica, CA, USA

Posted May 5, 2019
Great location for sightseeing Helpful staff with good restaurant recommendations Great view from the room and the top floor restaurant/bar Comfortable room
Comment from Hotel Management
May 6, 2019 by Guest Relations - Hotel do Chiado, Hotel Management
Dear Client, Thank you for choosing our hotel and for taking the time to write us review. We are happy to understand you had a great experience with us and hope to have the great honor of welcoming you back to Hotel do Chiado in a very near future! Best Regards Maria do Carmo Bobone
3 out of 5
by A verified traveler

Posted May 2, 2019 on Hotels
Comment from Hotel Management
May 3, 2019 by Guest Relations - Hotel do Chiado, Hotel Management
Estimado Senhor Manuel, Em nome de toda a equipa gostaria de agradecer-lhe por ter escolhido o Hotel do Chiado para a sua estadia em Lisboa e também pelo tempo despendido para partilhar a sua opinião. Ficamos tristes por perceber que não correspondemos às suas expectativas, no entanto esperamos que nos dê a oportunidade de o voltar a receber para que possa ter uma óptima experiência connosco. Atentamente, Maria do Carmo Bobone