Ratings based on 139 Verified Reviews

3.8 out of 5
79% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from So Cal

Location was near Destination

Posted Feb 19, 2017
The lobby and rooms are clean and updated. The room had all of the needed necessities for a comfortable stay. A few toiletries were provided in the room and more could be picked up at the check in desk in case your stay was unexpected or you forgot something. The rooms were quiet except for the hum of the vehicles on the road. Everything in the rom worked properly and was in good repair. The breakfast area was clean and the food well displayed. Overall a great basic hotel with friendly staff.
Comment from Hotel Management
Feb 20, 2017 by Kavi Patel, Hotel Management
Thank you for staying with us! My team and I will work extra hard to maintain this quality and care for all our guests. We hope you have a safe journey ahead and appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good freeway hotel to spend a night

Posted Jan 16, 2017
Hotel is right off I-5 with easy access. Rooms are clean and easy to load to/from the car. Dog friendly, dog next door could be heard outside, but not so much from our room. Freeway noise was there, but not irritating.
Comment from Hotel Management
Jan 19, 2017 by Kavi, Hotel Management
Thank you for staying with us. My team and I will work extra hard to maintain excellent quality at our hotel and hope to serve you again soon. Have a wonderful day, and thank you for the feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver WA

Location works

Posted Dec 23, 2016
I like the location and parking, room was clean. Noisy fridge clicked all night, had to crawl under sink to operate broken stopper. $10 pet fee, paid cash, no tax on that? Heavy freeway noise. Morning staff was very nice and sourced me some ice as the machine outside was down. Facility is overall good, I will most likely stay there again.
Comment from Hotel Management
Dec 23, 2016 by Kavi, Hotel Management
Thank you for staying with us! My team and I will work hard to fix our mistakes and appreciate your feedback. Have a very happy holiday.
2 out of 5
by A verified traveler from seattle

too noisy to sleep

Posted Dec 3, 2016
The fridge was so noisy I thought it was my alarm every time it cycled
Comment from Hotel Management
Dec 3, 2016 by Kavi, Hotel Management
Thank you for staying with us. My team and I will work hard to fix our mistakes and improve the quality of your stay. We appreciate your feedback, and have a beautiful day. Happy Holidays -Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near freeway access

Posted Nov 29, 2016
Overall it was a great experience with a lovely staff. Close acces to freeway and accessible shopping areas.
Comment from Hotel Management
Nov 30, 2016 by Kavi, Hotel Management
Thank you for your feedback. We will work hard to maintain our consistency and keep all our guests happy. Have a wonderful day!
2 out of 5
by A verified traveler from US

Rundown hotel locatated by Highway 5

Posted Nov 25, 2016
We stayed here for one night on our way back from Arizona. Traveling with a dog limited our choices for hotel, and we ended up in this hotel. Upon check-in, we found out the highway is just outside the window and there's some bad smell in the area. Staff told us it's the dairy farm. It was noisy. It was smelly. The carpet in the room is old and dirty. We won't stay here again in the future.
Comment from Hotel Management
Nov 28, 2016 by Kavi, Hotel Management
Thank you for staying with us. We will work hard to fix our mistakes and appreciate your feedback.
4 out of 5
by A verified traveler

Pleasant stay

Posted Nov 24, 2016 on Hotels
We spent the night. Just traveling thru. The room was clean and comfortable.
Comment from Hotel Management
Nov 26, 2016 by General Manager, Hotel Management
Thank you for staying with us. We will work hard to maintain consistency and cleanliness for all our guests and appreciate your feedback!
2 out of 5
by A verified traveler

Horrible

Posted Nov 21, 2016 on Hotels
Sheets were so full of bleach, made us itch all night. Room was so hot to sleep. Worse stay eve....
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Thank you for staying with us. We will work hard to fix our mistakes and appreciate your feedback. Have a wonderful day.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great location and the hotel was very clean.

Posted Nov 15, 2016
Pros: Location was great.
Cons: More gluten free options for breakfast.
Location: Lots to do and places to eat, but we were there for just one night stay.
The location is great and the hotel room was very clean. It needed some minor repairs which we reported to the staff. The breakfast was good, just needed more gluten free options. Noise was not bad despite the fact that there are truck stops nearby. Dog friendly, but not too many areas to walk your dogs.
Comment from Hotel Management
Nov 15, 2016 by Kavi, Hotel Management
Thank you for staying with us. We will work hard to fix our mistakes and improve our breakfast. We hope to see you again soon and appreciate your feedback.
2 out of 5
by A verified traveler

Better choice than places at Butonwillow truckstop

Posted Nov 14, 2016 on Hotels
The place is battered but clean. Rooms are right next to the freeway, so light sleepers would have trouble with truck noise all night, but they all face away from the road & closing the bathroom door blocks noise that comes in through the vent.
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Thank you for staying with us. We will work hard to fix our mistakes and appreciate all forms of feedback. Have a wonderful day.