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Reviews of Microtel Inn & Suites by Wyndham Wheeler Ridge

2 out of 5
Microtel Inn & Suites by Wyndham Wheeler Ridge
5620 Laval Road, Wheeler Ridge, Arvin, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 510 out of 1001 reviews" "
Rating 8 - Good. 317 out of 1001 reviews" "
Rating 6 - Okay. 78 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 55 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our mini trip at this location. Staff were very attentive. Clean and quiet property.
Stayed 1 night in Apr 2024

10/10 Excellent

Augusto, san jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern and beautiful property with comfortable beds and spacious bathroom.
Stayed 1 night in Apr 2024

2/10 Terrible

Gerard

Traveled with family
Disliked: Staff & service
The ac unit would not turn off and had a constant fan/hum. When we complained we were told it would automatically turn off after 10 mins . After 15 mins it still did not turn off , when we asked for a new room we were told we needed to pay for an extra room since ewe had spent 20 mins in the room ,
Stayed 1 night in Apr 2024

8/10 Good

Jacklyn

Traveled with family
Liked: Cleanliness, staff & service
No coffee maker in room. The walls are pretty thin - heard people talking super loud in the morning. Overall, our stay was okay.
Stayed 2 nights in Apr 2024

8/10 Good

emma

Liked: Cleanliness, staff & service, property conditions & facilities
It didn’t have an iron . Everything else was fine
Stayed 1 night in Apr 2024

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The person at the front desk was very pleasant.
Stayed 1 night in Apr 2024

8/10 Good

Karen

Convenient for our purpose.
Stayed 1 night in Apr 2024

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, new facility in a good location. Good price, but few amenities.
Stayed 1 night in Mar 2024

2/10 Terrible

Lisa

Business traveler, Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
So noisy and dirty! The walls were like paper! Could here everything going on at the front desk! Phones ringing, people talking all night long!
Stayed 1 night in Mar 2024

10/10 Excellent

Bayley

Liked: Cleanliness, staff & service, property conditions & facilities
The perfect spot to take a load off after a day on the road.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Amenities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to stay! Fast check in
Stayed 1 night in Mar 2024

6/10 Okay

Adriana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok. This hotel was clean, the staff was amazing, and it got the job done, allowing us to sleep on our way down to Universal Studios and Disneyland. It’s about an hour and 15 mins from Universal Studios Hollywood. The reason for overall score of three is just because the bed was a bit more firm than my liking, and the pillows were like…half of a pillow. Square. Too small… but again. For the price, everything was great.
Stayed 1 night in Mar 2024

2/10 Terrible

lynne

Business traveler
Disliked: Amenities, property conditions & facilities
The internet did not work, the manager was unwilling to give me a discount. It was noisy. There was no fresh fruit for breakfast. The breakfast was just prepackaged junk food. The staff were unfriendly and rude.
Stayed 1 night in Mar 2024

10/10 Excellent

Maricela

Stayed 1 night in Mar 2024

10/10 Excellent

catherine

Traveled with partner
No iron
Stayed 1 night in Mar 2024

10/10 Excellent

Lori

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and kind staff
Stayed 1 night in Mar 2024

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was respectful and helpful. They kept common areas clean and tidy. Rooms were very clean!
Stayed 4 nights in Mar 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable room at a fair price. And breakfast was included.
Stayed 1 night in Mar 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Anna

Liked: Cleanliness, property conditions & facilities
Satisfied with clean room, however no insulation on wall, therefore I could hear guests talking & hear other noises from room next to mine.
Stayed 1 night in Mar 2024
Response from vianey on Mar 8, 2024
Thank you for your review! I'm glad you enjoyed your stay with us. We hope to see you again soon.

2/10 Terrible

Justin

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service by manager and staff, cancelled my reservation without notification
Stayed 1 night in Mar 2024

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient from freeway, but quiet. Rooms are clean and comfortable. Staff is helpful and friendly. I stay here often and will continue.
Stayed 1 night in Feb 2024
Response from vianey on Mar 2, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Microtel inn & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here. The staff are super helpful and kind. They keep everything nice and clean. As usual, my stay was awesome!
Stayed 1 night in Feb 2024
Response from vianey on Mar 2, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Microtel inn & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area.

10/10 Excellent

Araminta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent app and also so to the point and not to many buttons
Response from vianey on Mar 2, 2024
We are grateful for your kind review, thank you! Hope to see you again in the future!

10/10 Excellent

Barb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surpassed expectations as it was such a good price. Very nice stay!
Stayed 1 night in Feb 2024
Response from vianey on Mar 2, 2024
Thank you for your nice words. Always good to hear, when guests enjoyed their stay with us .We Hope to welcoming you back soon.

10/10 Excellent

Kianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to Tejon shopping outlet!
Stayed 1 night in Feb 2024
Response from vianey on Mar 2, 2024
We are grateful for your kind review, thank you! Hope to see you again in the future!

8/10 Good

David

Stayed 1 night in Feb 2024

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, great breakfast and friendly staff
Stayed 1 night in Feb 2024
Response from vianey on Mar 2, 2024
Thank you for your nice words. Always good to hear, when guests enjoyed their stay with us .We Hope to welcoming you back soon.

2/10 Terrible

Maira

Stayed 1 night in Feb 2024
Response from vianey on Mar 2, 2024
Thank you for your review of our hotel.

10/10 Excellent

Tinamarie

Stayed 1 night in Feb 2024

10/10 Excellent

Yayoi

Liked: Cleanliness, staff & service, property conditions & facilities
清潔でよかった
Stayed 1 night in Feb 2024
Response from vianey on Mar 2, 2024
Thank you for your review of our hotel.

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from vianey on Mar 2, 2024
We are grateful for your kind review, thank you!

8/10 Good

Rene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. The breakfast offering could be improved.
Stayed 1 night in Jan 2024
Response from vianey on Mar 2, 2024
Thank you for your review of our hotel. We will use your feedback to improve your next stay with us.

10/10 Excellent

Ezequiel

Stayed 1 night in Jan 2024
Response from vianey on Mar 2, 2024
We are grateful for your kind review, thank you!

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from vianey on Mar 2, 2024
We are grateful for your kind review, thank you!

4/10 Poor

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff not really helpful or friendly. Asked for decaf coffee in am, assured it would be there. Not there. Had to ask twice for decaf in am before received. No refrigerator coffeepot or micro in room. Basic breakfast. Over priced. But shower was great.
Stayed 1 night in Jan 2024
Response from vianey on Mar 2, 2024
We are sorry to hear about your experience and will do everything possible to improve on your feedback that you have provided us. Hope you can visit us again in the future and we do our best to provide you the best experience!

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from vianey on Mar 2, 2024
We are grateful for your kind review, thank you!

8/10 Good

Leonardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from vianey on Mar 2, 2024
We are grateful for your kind review, thank you!

10/10 Excellent

Jillian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Vianey on Mar 2, 2024
We are grateful for your kind review, thank you!

8/10 Good

Jin Young

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from vianey on Mar 2, 2024
We are grateful for your kind review, thank you!

10/10 Excellent

Marnell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great little place to stay before our drive up the Grapevine. Highly recommend.
Stayed 1 night in Jan 2024
Response from vianey on Mar 2, 2024
Thank you for your review! I'm glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff but noisy.
Walls are too thin. We can hear people on either side of us and above us. Also reasons many people cannot drink regular coffee please provide decaf. Thank you.
Stayed 1 night in Jan 2024
Response from vianey on Mar 2, 2024
Thank you for your review of our hotel. We will use your feedback to improve your next stay with us.

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from vianey on Mar 2, 2024
We are grateful for your kind review, thank you!

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Christopher, RANCHO SANTA MARGARITA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sally

Stayed 1 night in Dec 2023
Response from vianey on Mar 2, 2024
We are grateful for your kind review, thank you!

4/10 Poor

G

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Place is good overall showers sucked lack of water pressure pretty sure management will say it's to conserve water or some bull like that but reality is people who are travelling want a good shower to help the relax at the end of a very long day
Stayed 1 night in Dec 2023

10/10 Excellent

Kendall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, attentive staff and clean hotel.
Stayed 1 night in Dec 2023

2/10 Terrible

Leanna

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Unfortunately we can no loner recommend this property. We have stayed here many times as a convenient place to sleep on our way from SF to LA. During out last stay they were having issues with the fire alarm in the room next to ours starting just before 1 am which made it impossible to sleep. They insisted they could do nothing until they found the source of the problem and proceeded to go in and out of our room for almost 2 hours until giving us a room in a different part of the hotel. They did not have a manager on staff to make decisions quickly and felt that they resolved the issue even though we were kept awake for over 2 hours in the middle of the night. Their poor customer service and lack of support from Expedia will have us rethinking any future bookings. Its unfortunate to see the property and customer service go down so quickly. Hope this helps you make an informed decision if you choose to stay here and use a third party for reservations.