Hi Mirna, Thank you for staying with us. We are sad to hear that you did not enjoy your stay here. As per our deposit policy, which you signed and acknowledged, all visitors entering the room must be registered with the front desk. This policy is in effect for the safety of our customers everywhere. There is video/audio recordings of our staff, confirming you understand all the terms and conditions before you sign it. You agreed and signed. When unregistered guests entered the room, our staff notified you and had asked for them to be registered or to vacate the property. You refused, while the unregistered guests were verbally abusing our staff for following our safety procedures. We strive for customer satisfaction every day and we hope you come again so we can make sure you have a better stay.

Hi Hierra, Thank you for staying with us. We are sad to hear that you did not enjoy your stay here. As per our deposit policy, which you signed and acknowledged, damages that occur within the room during your stay will lead to the loss of the deposit. The guest service representative reported multiple findings: towels, sheets, and blankets were completely damaged and would not be able to recover. Hence, they charged a small portion of the deposit policy. Pictures were taken for reference. e strive for customer satisfaction every day and we hope you come again so we can make sure you have a better stay.

Dear Nora, Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. Come back real soon. Until then, we’ll leave the light on. For You.

Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.Natalie #Team6

Dear Blas, Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. Come back real soon. Until then, we’ll leave the light on. For You.

We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.

Hi Santiago,Thank you for positively rating your stay!Lilith#Team6

Dear Tenea,Thank you for staying with us. We are sad to hear that you did not enjoy your stay here. We hardly have issues with roaches, but if you had come to the front desk, we would have moved you to another room without hesitation. However, the deposit was kept due to the violation of many policies that you signed and acknowledged on the deposit policy form. When the staff was trying to be helpful by giving you their personal charger, you were vulgar and accused them of turning off all the power in your room when, in fact, everything was working. There is also video and audio surveillance of you being vulgar with staff and throwing your food and water inside the office and parking lot.

Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.

Dear Allison,Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!

Dear Juan, Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Keep exploring, Happy staying!

Hello, thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We will always ensure that we keep delighting you with our facilities and services.

Hi Amauris, Thank you for staying with us. Although you kept returning to stay at our property for 5 days in a row, we are sad to hear that you did not enjoy your stay here.As per our deposit policy, which you signed and acknowledged, damages that occur within the room during your stay will lead to the loss of the deposit. The guest service representative reported the findings and charged a small amount of the deposit, but the manager refunded you the deposit and gave you a 10% discount on each of the rooms for customer satisfaction.

Dear Nora,Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!

Hello,Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!

Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

Hi Heriberto,Thank you for the perfect rating!! Maz K.#Team6

Hi Sheila,Thank you for the perfect rating!!Lilith#Team6

Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

Hi Ted,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

Hi Claudia,Thank you for positively rating your stay!!Lilith#Team6

Hi Itzel, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

Hi Marcella,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

Hi Sandra,Thank you for positively rating your stay!!Lilith#Team6

Hi Lisa,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

Hi Leonel, Thank you for the perfect rating!! Maz K. #Team6

Hi Patrosinio, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K. #Team6

Thank you

Hi Robert, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6