Thank you for sharing your experience with us. We are disheartened to read that we were unable to meet all of your expectations. What you described is not typical of a stay with us, for our team strives to go above and beyond for our guests. We will be sure to share your feedback with our team for improvement. Please give us another opportunity in the future to show you a perfect stay.

Thank you for your feedback. We were actually supposed to be closed for check-ins on the the night your reservation came in, however the staff honored your 2 rooms. We are understaffed due to the ongoing pandemic. We apologize for your experience, and hope you choose us again when we're at our full strength.

Dear Ray, Thank you for your feedback. We are saddened to hear that your recent time with us didn't live up to your expectations. Our team has been notified to look into the housekeeping and maintenance irregularities you mentioned as we strive to further improve our guests' experience. Given the opportunity, we would like to provide the quality stay you deserve.

Thank you for your feedback. The city is doing major xo structuring on the road in front & freeway to widen them. Don’t know exactly when it’ll be completed, but once they’re done the noise will be minimal. We apologize for the inconvenience.

Thank you for your feedback. Our apologies that your stay was beneath your expectations. We were at capacity this past week and feel that this is an isolated incident. Please consider giving us another chance in the future, so we can show you we are better than this. Thanks again for your feedback

Thank you for choosing us to stay with while away from home. Please come visit us again soon

With so many hotels to choose from, we are glad you decided to stay with us. It is a pleasure to learn as well that our team was able to impress you with their top-notch hospitality. We regret, however, to hear that you did not feel safe while at our property, and the other aspects of our amenities were less than ideal for you. To achieve our goal for safety and comfort, we have reviewed your feedback with the rest of our team to ensure that future guests will be given the experience they deserve. If your travels bring you back our way, we hope for the chance to make it up to you in the future.

We are very sorry to hear that your stay was unsatisfactory. We are currently going through a major renovation and would love for you to come visit us again soon to see one of our finished rooms. Thank you for your feedback

Thank you. Hope to see you again, soon.

Dear Terema, We always strive to provide convenient and comfortable accommodations for all our valued guests, but it seems this wasn't achieved in your last visit. Please accept our apologies for not meeting your standards and expectations. Had we known that you were not satisfied with the amenities available in our property, our team would have been happy to assist in finding a solution. We will look into the issues you highlighted and will coordinate with housekeeping and management to avoid something similar from happening in the future. We know we can do better, and we would appreciate the chance to demonstrate it.

We are very concerned to read your comments as issues in cleanliness and pests are not what we typically see here. Your concerns will be taken care of promptly and as this is not the memory we want you to have of us, we hope you will give us another chance to impress you in the future. Cheers.

We appreciate your feedback and thank you for joining us during your time in the area. It's great to know that our prime location was a highlight of your visit, but we're distressed to learn of your concerns of an unwanted guest. We've passed along your comments to our pest control specialist so they can quickly investigate and resolve any issues.

Thank you for your feedback. We are updating our property a bit at a time. This has been delayed some by the road construction. It is better now that they have moved to the other side of the road. We are hoping the new wider street will help greatly with traffic, and provide ease of access to our soon to be renewed hotel. Thanks again, and we await your return.

I am sorry to hear you had a bad experience during this stay. However, I am wondering if you have us mixed up with another property. Your comments do not match with what we offer. Also, our lights are all hard wired. Outlets would not come into question. This is another reason why I think you may have confused us with someone else. I apologize for any trouble.

Smoke alarms are wired. Sometimes they keep beeping after a power surge. Which is why it was removed by staff member. Cannot fix by changing a battery. Maintence replacer with a new detector the next morning