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Reviews of Super 8 by Wyndham Bakersfield/Central

2 out of 5
Super 8 by Wyndham Bakersfield/Central
901 Real Rd, Bakersfield, CA

Reviews

6.4
Rating 10 - Excellent. 119 out of 676 reviews" "
Rating 8 - Good. 199 out of 676 reviews" "
Rating 6 - Okay. 155 out of 676 reviews" "
Rating 4 - Poor. 95 out of 676 reviews" "
Rating 2 - Terrible. 108 out of 676 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Sheryl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on Apr 22, 2024
Dear Sheryl, Thank you for taking the time to leave a rating. We're sorry if your experience did not meet your expectations. If there's anything specific you would like to share or discuss, please let us know. We hope to have the opportunity to better serve you in the future.

10/10 Excellent

Jeramy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on Apr 1, 2024
Hello Jeramy, Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on Mar 19, 2024
Hello Mark, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Okay

Emily

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
A lot of homeless, hanging around the property late at night.Maybe hire a security guard.Front desk very courteous and Helpful.
Stayed 5 nights in Mar 2024
Response from MP - Guest Relations Manager on Mar 16, 2024
Hello Emily, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to get a decent room at a great price on such short notice and very quite.
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on Mar 16, 2024
Hello Juan, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Okay

Ken

Traveled with partner
Cons. Wifi was very poor. If wifi is an important part of traveling this place wont do. Complimentary breakfast is designed for kids...cold cereal, toast. No fruit, nothing hot. Carpet and linens were well worn, stains on carpet and chairs. Pros...nice staff, good location, large rooms.
Stayed 2 nights in Feb 2024
Response from MP - Guest Relations Manager on Mar 16, 2024
Hello Ken, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Good

Jessilynne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was a good budget hotel.
Stayed 2 nights in Feb 2024
Response from MP - Guest Relations Manager on Mar 16, 2024
Hello Jessilynne, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 Excellent

Jose B

Stayed 1 night in Jan 2024
Response from MP - Guest Relations Manager on Mar 16, 2024
Hello Jose B. Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Excellent

Jeramy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tuan

Stayed 1 night in Dec 2023

10/10 Excellent

Keith

Traveled with partner
Liked: Staff & service
Stayed one night. Older Property in decent shape.
Stayed 1 night in Dec 2023

8/10 Good

Santosh

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Coackrqches
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, room comfort
I would stay here again.
Easy check in. The room had a working microwave oven, refrigerator and a working TV with a working remote which is important to me. The furniture is old but this is not a five star hotel. I would stay here again.
Stayed 2 nights in Dec 2023

4/10 Poor

Gloria

The staff member was amazing, after I showed her the bed bug I found next to the pillow the when I woke up in the AM
Stayed 1 night in Dec 2023

10/10 Excellent

Jose luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Cynthia

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Regan, SACRAMENTO

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The place is as clean as it can be. Its been a very long time since there were carpets installed and it looks like the staff does the best they can with what they have to work with. Microwave stand should have probably been thrown out- it would have looked less run down if the fridge was just on the floor with the microwave on top of it, instead of in a very broken particle board holder. it was a convenient location, staff was nice but behind very thick glass. Close to highway and fast food.
Stayed 1 night in Nov 2023

2/10 Terrible

Loren

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed only for a night out of my week stay The room smelt bad regardless of the non smoking request and the door handle literally broke off as I was closing the door behind me Also burn stains everywhere and hair on the “clean” towels
Stayed 1 night in Nov 2023

8/10 Good

Allyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Rohan

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had a lot of disturbances overnight, random people were trying to break in the room next to us, felt unsafe. The breakfast was not there as promised, Airconditioning was not functioning properly
Stayed 1 night in Nov 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet around the sink was wet and smelled musty. Also, there was no shower curtain and the tub was filthy. Got in late and noticed the smell but didn't notice the wet carpet and lack of shower curtain until the next morning. Desk staff was un interested in the deficiencies did not offer compensation. Homeless folks walking around the area and panhandling at fast food restaurant across the street..
Stayed 1 night in Nov 2023

2/10 Terrible

Jill

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay there
It was terrible there were 2 plungers in room and i saw 2 people walking around with plungers... they charged me 44 for 2 towels n 2 washclothes damaged? They woukd wash just fine the phone didnt work had to go hunt down a remote their breakfast consist of oatmeal packs and chocolate mini muffi s.. they never replaced coffee for second day and the customer service was the worst!
Stayed 2 nights in Nov 2023

2/10 Terrible

Andria

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very dated..bedding had holes in the duvet..property outside was very dirty..elevator had putrid odor..room didn't have television connected had to pull out refrigerator to plug it in..remote needed batteries and had no toilet paper in restroom..would not recommended!!
Stayed 1 night in Nov 2023

8/10 Good

Robert

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
What more you could want for the price
Just for a quick business trip Very quiet and room was dark Everything worked
Stayed 2 nights in Nov 2023

6/10 Okay

WILLIAM

Liked: Cleanliness, room comfort
Location worked
Talking through a plexiglass window to check in was unnerving and the bars on the pop machine screamed "unsafe area" but the room was clean, the bed firm and lots of good pillows. Shower was low but good pressure. Fridge and microwave worked well.
Stayed 1 night in Nov 2023

6/10 Okay

Frank

Liked: Room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an ok place to stay!
Old, but pretty clean rooms!
Stayed 1 night in Nov 2023

10/10 Excellent

Armando, Bensenville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice! Should install door gasket around door for any outside critters and outside light/smoke maybe shower abit higher for anyone above 5'4
Stayed 1 night in Oct 2023

6/10 Okay

David

Stayed 1 night in Oct 2023

6/10 Okay

Silvana

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The bedroom was very spacious. The bed was comfortable. However, the tank of the toilet was broken and my husband needed to fix in order to use the toilet. There were a strong and unpleasant smell inside of the room. We had to keeping freshing up the space with febreeze and Lysol so it could be kept clean. Be aware that you are going to see bugs and mosquitos in the room. Please get an insect spray for a safety stay. There is only room service every 3-4 days. The exterior area of the hotel was dirty and smelly. They don’t throw the trash. They don’t wash the sidewalks around the hotel. It looks dirty and smelly.
Stayed 4 nights in Oct 2023
Response from MP - Guest Relations Manager on Oct 21, 2023
Hello Silvana, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 Terrible

TJ

Business traveler
Disliked: Amenities
Over booked the property and No called to me … gave me an option for a smoking room which seemed like someone just slept and smokes a pack in there and still feel the smoke … at 9 pm I was looking for room at other places to sleep …
Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on Oct 17, 2023
Hello TJ, We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

kirsten

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this place definately needs to be evaluated by the health department and a new cleaning crew. there were stains everywhere including on the celing, the bathroom door had some liquid on the door jam and lower part of door , carpet had burns and was dirty and gross and the drawers had crumbs and stains inside snd the toilet was not secured tothe floor as the tile was cracked and almost falling through on the third floor
Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on Oct 17, 2023
Hello Kirsten, It is unfortunate to hear you had a few problems while staying with us. We’re sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again.

10/10 Excellent

ANNA, Las Vegas

Traveled with partner
Liked: Staff & service
Perfect for the price. Friendly staff and felt safe. Not the newest or best shape room, but it felt clean. Exactly what you need to spend the night on a ling road trip.
Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on Oct 14, 2023
Hello Anna, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Excellent

Delroyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, cable has a variety of channels,microwave and refrigerator.
Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on Oct 14, 2023
Hello Delroyce, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service to make our stay a pleasant experience.
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on Sep 20, 2023
Hello Jeffrey, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

6/10 Okay

RENEE

Liked: Staff & service
Disliked: Room comfort
It's a room
It a place to sleep, that is it. The bed was hard and carpet sticky. But the hotel staff was super nice and friendly.
Stayed 2 nights in Sep 2023
Response from MP - Guest Relations Manager on Sep 20, 2023
Hello Renee, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

2/10 Terrible

Bailey

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely DISGUSTING
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on Sep 16, 2023
Hello Bailey, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 Poor

RoseMarie

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Reserverved for two nights. Got in late the night we checked in and after seeing the room wanted to leave but we were so tired. Broken furniture. No batteries in the 19 inch tv remote. Outdoor lights didn't come on until well after dark. Felt unsafe. Breakfast was a bowl of sugary cereal chocolate chip muffins, toast or instant oatmeal. We ask for a refund for the next night. Never again for Super 8.
Stayed 2 nights in Sep 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on Sep 13, 2023
Hello Alex, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 Terrible

Luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on Sep 13, 2023
Hello Luis, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Terrible

Ana

Business traveler
Disliked: Amenities, property conditions & facilities
This place was so horrible I checked out with in minutes of checking in
Stayed 1 night in Aug 2023
Response from MP - Guest Relations Manager on Sep 13, 2023
Hello Ana, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Excellent

Len

Stayed 1 night in Aug 2023
Response from MP - Guest Relations Manager on Sep 20, 2023
Hello Len, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Okay

Madai

Stayed 1 night in Aug 2023
Response from MP - Guest Relations Manager on Sep 13, 2023
Hello Madai, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Terrible

Ngoc

Stayed 1 night in Aug 2023
Response from MP - Guest Relations Manager on Sep 13, 2023
Hello Ngoc, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excellent

Luis

Stayed 1 night in Aug 2023
Response from MP - Guest Relations Manager on Sep 13, 2023
Hello Luis, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

2/10 Terrible

Daniel

Stayed 1 night in Aug 2023
Response from MP - Guest Relations Manager on Sep 13, 2023
Hello Daniel, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Good

Madai

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from MP - Guest Relations Manager on Sep 13, 2023
Hello Madai, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

8/10 Good

Regina

Traveled with family and small children
Room was ok and comfy enough to sleep for just one night. Satisfied enought since our family needed only to sleep otherwise need improve on light fixtures cause it wasn't bright enough but it was nice and cold through the room which was nice. Staff was helpful as well.
Stayed 1 night in Aug 2023
Response from MP - Guest Relations Manager on Sep 13, 2023
Hello Regina, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from MP - Guest Relations Manager on Sep 13, 2023
Hello Valued Customer, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 Okay

Vinu

Traveled with family and small children
Disliked: Cleanliness
Looks like a very run down property. We had 2 rooms and one of them had a very filthy smell. I did not feel like walking on the carpet bare foot. But I guess that was what you get for the price. Otherwise very convenient location with a McDonald’s right across.
Stayed 1 night in Jul 2023
Response from MP - Guest Relations Manager on Jul 25, 2023
Hello Vinu, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.