Ratings based on 201 Verified Reviews

3.0 out of 5
63% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted May 19, 2018
Found an alive cockroach in the bathroom on the second floor
Comment from Hotel Management
May 24, 2018 by Guest Experience Manager, Hotel Management
We are sorry that there were cockroaches in your room, and we apologize for the fact that they spoiled your stay to such an extent. We maintain a very high level of cleanliness, but even so, these pests can easily gain entry to a room, and are very difficult to fully eradicate, particularly in a climate such as ours. We have consulted with our pest-control partners, who have carried out a full review of our property, and have comprehensively dealt with the issue. We hope that you might return to stay with us again in the future, and that you will enjoy a better stay on your next visit. Best wishes, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2018
We enjoyed our stay. The hotel is located in a well connected area like shopping, dining places. Obviously in a day you cannot do everything. The hotel has breakfast served at very convenient hours and it is complimentary. The items for breakfast with Waffle was great. The hotel receptionist was very accommodating to our earlier check-in.
Comment from Hotel Management
May 8, 2018 by Guest Experience Manager, Hotel Management
It pleases us immensely to know that you enjoyed your time with us so much. We very much appreciate your feedback, and we hope to see you again very soon! Best wishes, Hotel Management
2 out of 5
by A verified traveler

Posted Apr 23, 2018
Evanthough it was clean, the wear and tare interior and exterior made it feel unclean.
Comment from Hotel Management
Apr 27, 2018 by Guest Experience Manager, Hotel Management
We were so pleased to welcome you to our hotel recently; thank you so much for choosing to stay with us. I'm disappointed to hear that the exterior of our building let us down. We will ensure that this entire area is tidied up as a matter of urgency, thank you for your constructive comment. We are happy that the standard of cleanliness that we maintain inside our building was so evident to you, thank you for that comment. We hope that the positive aspects of your stay will encourage you to stay with us again in the future should you require accommodation in this area. Best wishes, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel 😃

Posted Apr 16, 2018
It was a great place to stay just the fact that the pool looked dirty and we did want to go in the pool but after seeinnit we decided not to I took pics of it but I won't do a bad rating it was comfortable and I will stay again but I'll probably call for the pool to be cleaned first
Comment from Hotel Management
Apr 19, 2018 by Guest Experience Manager, Hotel Management
Many thanks for your review of your recent stay at our hotel. We are delighted that you generally enjoyed your stay and appreciate you taking the time to let us know. Our pool is cleaned regularly, but a slight breeze can blow leaves in very quickly, and we are sorry if you felt that it was unsightly. We hope to have the pleasure of welcoming you back in the near future, and we will ensure that the pool is perfect condition for you. Best wishes, Hotel Management
3 out of 5
by A verified traveler

Good if you’re a heavy sleeper

Posted Apr 12, 2018
Road traffic is very audible, but that may change based on where the room is. Room housekeeping looked rushed and thrown together; hair in shower, tissues shoved into box. Room was non-smoking but people smoke wherever they want outside.
Comment from Hotel Management
Apr 13, 2018 by Guest Experience Manager, Hotel Management
Thank you very much for your feedback, we always appreciate the time that our guests take to review their stay. We apologize if our housekeeping team did not clean your entire bathroom to our usual high standards, and we will make them aware of your comments to ensure that no area is missed in future. We are pleased that you were happy with the accommodation provided, and we would love to be your hotel of choice here for future visits. Best wishes, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from eloy az

Good place to rest

Posted Mar 29, 2018
Good place to sleep, smelled marijuana everywhere but this is in California. No problems with people there.
Comment from Hotel Management
Apr 2, 2018 by Guest Experience Manager, Hotel Management
Thank you for your review; we appreciate your kind words. It pleases us immensely to know that we provided you with such a great stay, and we hope to do so again very soon. Best wishes, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean Quiet Comfortable

Posted Mar 23, 2018
Good value for the money. Bed was comfy and room quiet.
Comment from Hotel Management
Mar 25, 2018 by Guest Experience Manager, Hotel Management
That our guests feel that their stay was good value for money is important - we are glad we ticked this box for you. We are delighted that you enjoyed the peace and tranquility that we offer, and that you had such a comfortable stay here. Thank you for your review; we would love to welcome you back when you next require accommodation in this area! Best wishes, Hotel Management
3 out of 5
by A verified traveler

Posted Mar 18, 2018
Off and on buzzing sound wouldn’t let me sleep. Breakfast ends at 9am. To early for me on my day off. Bed was comfortable
Comment from Hotel Management
Mar 21, 2018 by Guest Experience Manager, Hotel Management
We were delighted to be your hosts recently, thank you for choosing to stay with us. We are very pleased to hear that you had a comfortable stay here, although we are sorry to hear of the disturbance in the morning. We are at a loss to know what that was, but we hope that this will not deter you from staying with us again, we would love to host you on a future occasion. Best wishes, Hotel Management
3 out of 5
by A verified traveler from pennsylvania

like going back to late 50's

Posted Mar 6, 2018
Pros: fit our needs for rooms in this area when everything else was booked
Cons: they can't do much-old motel
Location: location ok-off interstate-resturants nearby- good if travelling and quick stay
pleasant but you can hear all footsteps,TV, conversations from room above.
Comment from Hotel Management
Mar 9, 2018 by Guest Experience Manager, Hotel Management
Thank you for taking the time to review your stay at our hotel, it is good to hear that you had a reasonable stay. We are sorry for the issues that you encountered with noise, but we hope to remain your hotel of choice in this area. Best wishes, Hotel Management
2 out of 5
by A verified traveler

you get what you pay for

Posted Feb 25, 2018 on Hotels
Torn up chairs and torn up walls. horrible mattress. We either had faulty wiring or a ghost in our room with the lights that switch on and off by themselves. Couldnt sleep bc we were so worried about our car getting vroken into all night.