Ratings based on 1,105 Verified Reviews

3.8 out of 5
78% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very clean hotel with helpful staff, close to airp

Posted Mar 20, 2018
The hotel was clean and safe. The staff was helpful and friendly. The room service menu had a good selection of food. Please note that the cooling system only works during the summer, so if you need to cool your room down do NOT operate the HVAC system at all, as it will only blow heated air into the room.
Comment from Hotel Management
Mar 24, 2018 by Elena Liman, Hotel Management
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoyed your stay! You are absolutely right, there is a central airconditioning at our hotel and in winter season it works only on heating. If you would like you can just turn off air condition and hot air will not fil lup your room. In summer season airconditioning works on cooling. See you again at WOW! Best Wishes, Elena Liman, Guest Relation Supervisor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport, very convinient

Posted Mar 9, 2018
Good idea to offer posturpadic memoru foam pillows.
Comment from Hotel Management
Mar 9, 2018 by Elena Liman, Hotel Management
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoyed your stay! With regard to pillow, please let us to inform you that we have pillow menu that ensures each our Guest has the best night of sleep. There is a special direct line "0", which you can use 24/7 to order a special pillow for yourself. Best Wishes, Elena Liman, Guest Relation Supervisor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 8, 2018
Good hotel with a good price. Close to airport. Free shutle from/to airport
Comment from Hotel Management
Mar 8, 2018 by Elena Liman, Hotel Management
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoyed your stay. Best Wishes, Elena Liman, Guest Relation Supervisor.
4 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle / England

Hotel near sae side road

Posted Mar 3, 2018
Nice staff welcoming hotel the sea side road is very noisy staff is very helpful hotel itself is quite clean wide choice of Breakfast it is not far away from main attractions of city
Comment from Hotel Management
Mar 5, 2018 by Elena Liman, Hotel Management
Dear kevin, thank you for choosing WOW Airport Hotel for your stay and posting a feedback about your stay. It is very gratifying for us to receive positive comments from our Guests and encourages us to maintain high standards of service. We hope you'll continue to choose our hotel and we look forward to your return. Kind Regards, Elena Liman, Guest Relation Supervisor, WOW Airport Hotel.
4 out of 5
by A verified traveler

Posted Feb 20, 2018 on Hotels
Location , airport nearby
Comment from Hotel Management
Feb 21, 2018 by Elena Liman, Hotel Management
Dear Jee Uk, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoy your stay. Best Wishes, Elena Liman, Guest Relation Supervisor.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

One stop from the airport on the metro

Posted Feb 15, 2018
Great place to relax on a layover in Istanbul. Reasonably priced and very easy to get to from the airport on the metro. Staff was very pleasant and our room as well as the rest of the hotel was clean and well kept.
Comment from Hotel Management
Feb 16, 2018 by Elena Liman, Hotel Management
Dear Erik, thank you for choosing WOW Airport Hotel for your stay and posting a feedback about your stay. It is very pleasing to hear that you had a wonderful stay with us. Thank you for "high" rating. We are really glad, that everything about the hotel has met your expectations! At WOW family our purpose to renew ourselves every day and improve the quality of our services to a higher level. Guest’s satisfaction is very important to us in striving to provide the best service and to enhance quality of our staff’s performance. We hope you'll continue to choose our hotel and we look forward to your return. Kind Regards, Elena Liman, Guest Relation Supervisor, WOW Airport Hotel.
1 out of 5
by A verified traveler

Horrible hotel stay

Posted Feb 7, 2018
Pros: only thing that was good is that it was close to airport and it had a shuttle.
Cons: rooms temperature. facilities within. Staff and/or policy!
Location: close to airport.
1. Rooms are extremely hot. It does not matter if you turn on the AC or even open the window. 2. Room has no coffee machine or even water heater to make Nescafe or tea! 3. Staff not that helpful, it could be because of the policy, but they did not allow a visitor to come up for a room , although it was guaranteed that this visitor cannot sleep in the room because it is double and we had already 2 people in the room! it was extremely annoying and it never happened with any hotel ever before! 4. It was a cheap price , but i would have preferred to have a better quality and a price to reflect it. It was not really worth the saving.
Comment from Hotel Management
Feb 10, 2018 by Elena Liman, Hotel Management
Dear Valued Guest, thank you for choosing WOW Istanbul Hotel for your stay and posting a feedback about your stay. All kind of your comments are very important for WOW team and we constantly strive to deliver exceptional levels of service and Guest’s hospitality. With regard to the tea/coffee facilities we would like to mention at WOW Airport Hotel 4* we do not offer tea/coffee facilities as at WOW Istanbul Hotel 5* it's available. However our Guets's at WOW Airport Hotel 4* can order hot water pots at any time and free of charge.Regarding your comments about air condition let us to remind we advise every Guest on arrival about special direct line "0", which you can use 24/7 to avoid wasting of your time and to offer fastest solution of any questions or issues you have in the hotel. We are sorry that you did not use it and did not give us a chance to adjust your unpleasant experience. As for the visitor whom you wanted to be at your room during the day, kindly inform you, it is not allowing without passport presence. Kind Regards, Elena Liman, Guest Relation Supervisor, WOW Istanbul Hotel.
3 out of 5
by A verified traveler

A moderate stay

Posted Feb 6, 2018 on Hotels
It was very very difficult to take a taxi from the airport to this hotel due to rush hours. Taxi drivers refused us for this short distance of about 1,7 km. We wished to choose some other hotel which was far enough for the taxi drivers to take us. Apart from that, the personnel was friendly, that was good. The view of the room was nice. The room was big enough with a big sized bed. The temperature of the room was also okay. But, we didn't like the old bad-smelling carpets, and the cleanness. The toilet had not been flushed after cleaning and the pillows did not smell nice. The breakfast was moderate, not in the range of a 4-star.
Comment from Hotel Management
Feb 7, 2018 by Elena Liman, Hotel Management
Dear BORA, thank you for choosing WOW Airport Hotel for your stay and posting a feedback about your stay. All kind of your comments are very important for WOW team and we constantly strive to deliver exceptional levels of service and Guest’s hospitality. We are sorry to read that your previous stay has not been satisfactory. Please accept our sincere apology. Your comments have been taken into consideration and will be reviewed with related departments and Management. At WOW family our purpose to renew ourselves every day and improve the quality of our services to a higher level. Guest’s satisfaction is very important to us in striving to provide the best service and to enhance quality of our staff’s performance. We hope you'll continue to choose our hotel and we look forward to your return. Kind Regards, Elena Liman, Guest Relation Supervisor, WOW Airport Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jeddah

Long Transit Time

Posted Jan 23, 2018
Cons: - Mini market - 24 hours snacks
- Very good for transit passenger if long time between flights - If shuttle bus is not available you can make it to airport in 5 minutes at 10TL_Turkish Lira
Comment from Hotel Management
Jan 25, 2018 by Elena Liman, Hotel Management
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoy your stay. We hope you'll stay with us again on your next trip to Istanbul. Best Wishes, Elena Liman, Guest Relation Supervisor.
4 out of 5
by A verified traveler

Convenient airport hotel

Posted Jan 22, 2018 on Hotels
If you nee to be next to be close to airport this is the place to be. Functional, simple and easy. Same rooms as the 5stars next door.
Comment from Hotel Management
Jan 23, 2018 by Elena Liman, Hotel Management
Dear Viviana, on behalf of all our team we thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are more than happy to know that your stay with us was comfortable and your experience was to your satisfaction. We hope to welcome you back again when you next visit Istanbul. Sincerely, Elena Liman, Guest Relation Supervisor, WOW Airport Hotel.