Ratings based on 32 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

There is always traffic to leave to get anywhere

Posted Oct 25, 2016 on Hotels
The Staff were really attentive and kind. The roads are busy - lots of traffic to leave the area. Housekeeping we slow - but available. The restaurant is not good - we ordered room service and got cold food after waiting for 45 minutes... Breakfast is limited and also not good.
3 out of 5
by A verified traveler

Posted May 5, 2015
The stuff was very pleasant but room was old and not quite clean.
5 out of 5
by WILLIAM from Houston

Great place and price

Posted Feb 17, 2015 on Hotels
Well kept hotel with excellent services
1 out of 5
by Jenna from Chicago

HORRIBLE experience!

Posted Jan 11, 2015 on Hotels
Upon arrival I was given a smoking room. Now to ensure I had not mistakenly booked a smoking room, I looked at my reservation. No, I had clearly booked a NON-smoking room. The smell was so horrendous it was difficult to sleep and my entire suitcase of clothing smelled for the rest of my week long trip. The breakfast looked like the food had been sitting out for hours(meats, etc) and I was concerned about getting ill eating it. The only bright spot was I was able to take a bottle of water. The rest of the food was not worth even going up for. Then to top it off, I had been given a very reasonable quote the evening before for a car service for touring the next day. Upon check out the price suddenly changed drastically. No thanks. I then gave my credit card to pay, which has a chip. They DAMAGED my credit card continuously trying to swipe it. Then, they repeatedly told me it was MY card that was not working and insisted I would have to go to an ATM to withdraw money. They even put the hotel manager on the phone. I repeatedly tried to explain to him that if there was a problem with the card, then there was a FREE way to call my credit card company. He refused. Then, lo and behold another customer checked out and they realized it was THEIR problem with their machine. Go figure! I wasted an HOUR of my time that morning handling the mess. At that point I refused any kind of car service into the city and left on foot to the metro. WORST HOTEL STAY EVER!
4 out of 5
Recommended
for Everyone
by A verified traveler from doha ,Qatar

Nice hotel with charming staff

Posted Oct 7, 2014
Pros: Friendly staff ,lovely meal in restaurant
Location: Not particually central but everything is a short taxi ride away
Very friendly staff keen that you enjoy not only their hotel but all that Baku has to offer . Rooms are a good size and spotlessly clean , with good quality beds and pillows . They have a small restaurant on the top floor which they kept open for us to enjoy a late night traditional azerbaijan meal and provided a free breakfast the next morning . Are only difficulty was finding the hotel on the confirmation the number was 28 in reality the hotel is at 48 ,
4 out of 5
by SG from ISRAEL

Posted Sep 1, 2014 on Hotels
Good hotel and nice price.
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Dec 8, 2013
5 out of 5
by Hossein

This traveler left a rating score only Posted Aug 19, 2013 on Hotels
5 out of 5
by Hossein from Canada

Posted Aug 17, 2013 on Hotels
My first time to Baku from Canada was wonderful experience. I will come again.
5 out of 5
by Turkish from USA

only two words "Awesome and excellent".

Posted Apr 14, 2013 on Hotels
Awesome clean and luxury rooms, excellent service, friendly stuff. I would def recommend for any type of purpose of trip to Baku Az.